To ensure efficient query handling, issue resolution, data tracking and feedback. Responsible for handling entire CRM Post sale activities from onboarding to possession Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements · Providing end to end after-sales service to clients. · Ensure good customer relationship. Indexing of all registry files . · Follow up for post-sales service issues and also to explore new business opportunities initiatives with allocated existing clients. JOB DESCRIPTION Planning & Co-ordination Agreement for Sale Registration process collect Clients Aadhar Card/Pan Card/Booking form and Proforma Invoice. Coordinate with Accounts department for creating ledger and provide information related payment. Coordinate with legal department for Agreement Process,Signing work and responsible for complete payment disbursement. Handling customer grievances Related to payment issues, Loan process issues, customization in unit issues, possession & clearance formality issues. provide NOC Certificate. Facilitate coordination with Projects, Sales and Marketing for obtaining timely information on the progress of the construction and timing for demand generation Ensure timely sharing of information with the Finance and Accounts team on all post-sales related financial transactions Desired Candidate Profile : Preferred Male Candidates Candidate should possess at least 3+ years of relevant experience in handling CRM (Post Sales) related responsibilities. Excellent verbal/written communication and convincing skills is must. Should maintain high service quality and professionalism in all customer communications. Job Types: Full-time, Permanent Pay: ₹144,000.00 - ₹216,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Morning shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Experience: total work: 1 year (Preferred)