CRM Executive (Customer Grievance)

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a candidate, you should have relevant industry experience in CRM with a focus on handling customer grievances. You must be a good communicator and polite when interacting with customers, with a minimum of 3 years of experience. Your responsibilities will include listening to and understanding customer grievances, responding to them promptly, keeping track of activities and checklists, maintaining records, and gathering feedback from customers. - Relevant industry experience in CRM - Ability to handle customer grievances effectively - Excellent communication skills - Minimum 3 years of experience in a similar role If there are any additional details about the company in the job description, please provide that information.,

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