Job
Description
As a CRM Account Manager & Marketing Automation Specialist at WebQ Media, you will play a crucial role in delivering exceptional CRM solutions to clients. Your responsibilities will include: - Managing and configuring client CRM accounts on platforms like HubSpot, Salesforce, Zoho, etc. to ensure optimal setup and performance. - Designing and implementing customized CRM workflows and automations that align with client goals and enhance business operations. - Integrating third-party applications and services with CRM systems to expand functionality and improve overall performance. - Providing training and support to clients to help them effectively utilize CRM features and tools. - Monitoring CRM performance, troubleshooting issues, and providing timely solutions to optimize client workflows. - Assisting in developing client engagement and retention strategies using marketing automation tools. - Collaborating with internal teams to ensure CRM solutions align with client business needs and objectives. - Continuously improving CRM processes, workflows, and automation strategies to drive client success and satisfaction. Qualifications required for this role include: - Minimum of 1 year of experience in managing CRM systems such as HubSpot, Salesforce, Zoho, etc. - Strong experience in designing and implementing CRM workflows and marketing automation strategies. - Proficiency in integrating third-party applications with CRM platforms. - Excellent communication and interpersonal skills to work closely with clients and deliver solutions effectively. - Ability to troubleshoot technical issues and provide prompt resolutions to clients. - Strong organizational skills and attention to detail to manage multiple client accounts simultaneously. - A deep understanding of CRM best practices and proven ability to drive client success through effective CRM management. - Proficiency in Microsoft Office/Google Workspace tools (Word, Excel, PowerPoint). WebQ Media offers you: - Opportunity to work with a dynamic and supportive team. - Exposure to the latest CRM tools and marketing automation technologies. - A collaborative and growth-oriented work environment. - Competitive salary and benefits. - Opportunities for career development and advancement. Location: Kochi (on-site) Job Type: Full-time If you are passionate about CRM systems, marketing automation, and client success, and ready to make a significant impact on client success, we encourage you to apply now! As a CRM Account Manager & Marketing Automation Specialist at WebQ Media, you will play a crucial role in delivering exceptional CRM solutions to clients. Your responsibilities will include: - Managing and configuring client CRM accounts on platforms like HubSpot, Salesforce, Zoho, etc. to ensure optimal setup and performance. - Designing and implementing customized CRM workflows and automations that align with client goals and enhance business operations. - Integrating third-party applications and services with CRM systems to expand functionality and improve overall performance. - Providing training and support to clients to help them effectively utilize CRM features and tools. - Monitoring CRM performance, troubleshooting issues, and providing timely solutions to optimize client workflows. - Assisting in developing client engagement and retention strategies using marketing automation tools. - Collaborating with internal teams to ensure CRM solutions align with client business needs and objectives. - Continuously improving CRM processes, workflows, and automation strategies to drive client success and satisfaction. Qualifications required for this role include: - Minimum of 1 year of experience in managing CRM systems such as HubSpot, Salesforce, Zoho, etc. - Strong experience in designing and implementing CRM workflows and marketing automation strategies. - Proficiency in integrating third-party applications with CRM platforms. - Excellent communication and interpersonal skills to work closely with clients and deliver solutions effectively. - Ability to troubleshoot technical issues and provide prompt resolutions to clients. - Strong organizational skills and attention to detail to manage multiple client accounts simultaneously. - A deep understanding of CRM best practices and proven ability to drive client success through effective CRM management. - Proficiency in Microsoft Office/Google Workspace tools (Word, Excel, PowerPoint). WebQ Media offers you: - Opportunity to work with a dynamic and supportive team. - Exposure to the latest CRM tools and marketing automation technologies. - A collaborative and growth-oriented work environment. - Competitive salary and benefits. - Opportunities for career development and advancement. Location: Kochi (on-site) Job Type: Full-time If you are passionate about CRM systems, marketing automation, and client success, and ready to make a significant impact on client success, we encourage you to apply now!
