Position Overview We are seeking a motivated SOC Analyst (L1) to join our remote Security Operations Center team. The SOC Analyst (L1) will be the first line of defense in monitoring, detecting, triaging, and escalating cybersecurity incidents. This role is ideal for candidates with foundational cybersecurity knowledge, strong analytical skills, and the ability to work in a 24/7 shift environment. Key Responsibilities Monitor SIEM/EDR tools for security alerts, suspicious activity, and potential threats. Perform initial triage of security events and classify alerts based on severity and impact. Escalate confirmed or high-priority incidents to SOC L2/L3 teams. Follow standard operating procedures (SOPs) for alert handling and incident escalation. Document findings, actions taken, and escalate detailed cases in ticketing systems (e.g., ServiceNow, JIRA). Support containment efforts under guidance from senior analysts. Correlate alerts with known threat indicators (IP addresses, domains, hashes). Conduct basic threat hunting using logs and available threat intelligence sources. Ensure timely acknowledgment and resolution/escalation of alerts. Participate in daily shift handovers and reporting. Maintain awareness of emerging threats and vulnerabilities. Requirements Education & Certifications Bachelors degree in Computer Science, IT, Cybersecurity, or equivalent practical experience. Security certifications are a plus: CompTIA Security+, CySA+, CCNA Security, Microsoft SC-200, Splunk/QRadar/Arcsight fundamentals, or equivalent. Skills & Experience 1-3 years of experience in IT Security, SOC, or related field. Familiarity with SIEM tools (e.g., QRadar, Splunk, SentinelOne, Microsoft Defender for Endpoint, etc.). Basic understanding of networking concepts (TCP/IP, DNS, HTTP, VPN, firewalls). Knowledge of cybersecurity fundamentals (malware types, phishing, brute force, MITRE ATT&CK basics). Strong communication, documentation, and problem-solving skills. Ability to work 24/7 shifts in a remote environment. Nice to Have Exposure to incident response processes. Hands-on lab or training experience with security monitoring tools. Knowledge of scripting (Python, PowerShell) for automation. What We Offer Fully remote work environment with flexible shifts. Training and mentorship from senior SOC analysts. Career progression opportunities (SOC L2/L3, Incident Response, Threat Hunting). Competitive salary and benefits package.
Key Skills 1. Monitor VMware vSphere and VxRail clusters for performance, health, and availability. 2. Perform first-level troubleshooting on virtual machines, hosts, and storage alerts. 3. Execute standard operational tasks such as VM provisioning, snapshots, and basic resource adjustments. 4. Support Red Hat Enterprise Linux servers with basic OS-level checks, Pacemaker cluster, log reviews, and routine maintenance. 5. Disk expansion of RHEL and other VMs on the vSphere cluster. 6. Good understanding of LVM and disk management. 7. Good understanding of networking and bonding or teaming 8. Good understanding of DNS. 9. Open ticket with DellEMC as and when required. 10. Coordinate with Dell Team for Vxrail upgrade. 11. Perform routine monitoring of VM backups and verify that snapshots are removed in a timely manner. 12. Escalate incidents to L2/L3 teams when required. 13. Apply standard patches and updates under guidance from senior engineers. 14. Maintain accurate records of incidents, changes, and configuration updates in the ticketing system. 15. Follow change management and incident management processes and maintain the record. Experience 1. 1 - 2 years of experience in IT infrastructure support or system administration(Redhat and Vmware). 2. Basic working knowledge of VMware vSphere administration (VM creation, host monitoring, resource usage checks). 3. Exposure to Dell EMC VxRail or other hyperconverged platforms. 4. Understanding of Red Hat Enterprise Linux fundamentals (user management, file permissions, service status checks, Log monitoring, Diks space management). 5. Strong troubleshooting mindset with good communication skills. Required Skills 1. Hands-on experience with Redhat Linux, vCenter and ESXi. 2. RHCE or Minimum RHCSA certification is a plus. 3. Knowledge of basic network troubleshooting. 4. Exposure to storage concepts and networking.
Role Overview We are looking for a highly experienced Modern Workplace Migration Specialist (L3) to lead end-to-end design, strategy, and delivery of Microsoft 365 modernization projects. This role will cover email, collaboration, endpoint management, security, and compliance across the Microsoft 365 ecosystem, with a strong emphasis on enterprise-scale migrations, hybrid deployments, governance, and regulatory compliance . As an L3 expert , you will act as the technical authority and solution owner , guiding L1/L2 engineers, collaborating with stakeholders, and ensuring seamless adoption of modern workplace solutions. Key Responsibilities Architect and lead large-scale migrations (on-prem Exchange EXO, Gmail/IMAP EXO, file servers SharePoint/OneDrive). Oversee hybrid Exchange deployments, advanced transport rules, journaling, and archival strategies. Design governance for SharePoint Online (hub sites, multi-geo, permissions, retention, DLP, IRM). Define and enforce Teams governance, lifecycle policies, and compliance recording . Lead integration of Teams voice/Direct Routing/SBCs/Teams Rooms into enterprise environments. Define and implement Intune architecture (compliance, conditional access, Autopilot, app protection). Establish Zero Trust security baselines (CIS benchmarks, security defaults, PIM). Provide strategic oversight of device lifecycle management and adoption. Architect enterprise-wide Microsoft Purview solutions (DLP, Insider Risk, eDiscovery, Records Management). Lead compliance frameworks (SAMA, CBB, NCA, GDPR, CCC/CCC+). Deploy and optimize Microsoft Defender XDR, Defender for Identity, Defender for Cloud Apps . Conduct compliance assessments, audit readiness, and regulatory alignment . Define migration roadmaps, cutover strategies, and coexistence approaches. Lead change management and adoption programs for Microsoft 365 workloads. Optimize Microsoft licensing costs and usage. Mentor and guide L1/L2 engineers , act as escalation point for complex issues. Represent the organization in audit/regulatory discussions with external bodies. Required Skills & Experience 812 years of overall IT experience with 5+ years in Microsoft 365 migrations & modernization . Proven expertise in enterprise-scale Microsoft 365 deployments (Exchange, Teams, SharePoint, OneDrive, Intune). Deep knowledge of Microsoft 365 Security & Compliance (Purview, Defender, Conditional Access) . Strong understanding of Zero Trust, identity protection, and regulatory frameworks (SAMA, CBB, NCA, GDPR, ISO). Demonstrated ability to design architectures, lead cross-functional teams, and engage with executives & regulators . Excellent leadership, documentation, and communication skills. Certifications (Preferred) Core : MS-203 (Messaging Administrator), MD-102 (Endpoint Administrator), MS-700 (Teams Administrator) Security & Compliance : SC-300, SC-400, SC-100 Architecture : AZ-305 (Azure Solutions Architect Expert) Additional: ITIL, ISO/Compliance certifications (advantageous)
Role & responsibilities Operational Excellence Results - Norms / Tgts / Plan Assumptions 1. Productivity - Helpdesk Support Call Monitoring 2. Helpdesk Telephone Handling 3. Office Timing 100% of calls to log using CW without escalation. Assign Engineer within 15 min. No communication lapse - 100% Attendance & Clarity on the EU & case details 100% adherence Implementation and Execution 1. Follow up the Support Ticket - severity based 2. Identify & Assign case to Engineer 3. Proper updates to Customer 4. Scheduling of Preventive Maintenance 100% adherence Coordinate with Technical Manager if required 100% adherence on - P1 & P2 Cases 100% adherence with successful Delivery & Reporting Skill Development Results 1. To handle Helpdesk activities Independently 2. Suggestions to improve 100% adherence with successful Delivery & Reporting If situation demands ,should be able to handle all the Helpdesk activities without fail suggestions / lesson learned to improve HD operations Process Adherence 1. CW Updating 2. ISO Compliance Verify & Report Open & Courtesy calls 100% compliance Revenue Growth 1. Pass any business Opportunity to Internal Team 100% compliance with Tracking Preferred candidate profile Should be technically qualified
Position Overview We are seeking an experienced Procurement Manager with a strong background in the IT sector to oversee and manage the companys technology procurement strategy. The role involves sourcing, negotiating, and managing vendor relationships to ensure cost-effective acquisition of IT hardware, software, and services, while aligning with business goals and compliance requirements. Key Responsibilities Develop and implement procurement strategies for IT hardware, software, cloud services, and other technology-related requirements. Manage end-to-end procurement cycle including vendor identification, evaluation, selection, negotiation, contracting, and performance management. Collaborate with IT, finance, and business stakeholders to understand requirements and deliver cost-effective procurement solutions. Ensure procurement policies and procedures are adhered to, including compliance with company guidelines and regulatory requirements. Drive vendor performance reviews, establish Service Level Agreements (SLAs), and manage contract renewals. Maintain accurate procurement records, reports, and data analysis to support decision-making and cost optimization. Identify and implement opportunities for process improvements and cost savings. Monitor technology trends, market conditions, and pricing to ensure competitive procurement practices. Mitigate risks in supplier contracts and ensure business continuity through effective vendor management. Qualifications & Skills Bachelors degree, Supply Chain Management, IT, or related field. A Masters/MBA or professional certification (CIPS/CSCP/ISM) is an advantage. 710 years of procurement experience, with at least 35 years in IT procurement at a senior level. Strong understanding of IT hardware, software licensing models, cloud services (SaaS, IaaS, PaaS), and IT service contracts. Proven negotiation and contract management skills. Experience in vendor management and strategic sourcing. Excellent analytical, problem-solving, and communication skills. Proficiency in procurement tools/ERP systems (e.g., SAP, Oracle, Ariba, Coupa). Ability to work under pressure, prioritize multiple projects, and meet deadlines. Able to manage a team as a procurement lead. Key Competencies Strategic thinking and decision-making. Strong stakeholder management. Financial and commercial acumen. Attention to detail and risk management. Leadership and team management (if applicable).