Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are looking for a smart, friendly, and enthusiastic Customer Relation Executive cum Receptionist to be the face and voice of our company. As a key point of contact for our clients and visitors, you will handle front-desk operations and assist with customer communication and coordination. The ideal candidate should be fluent in Hindi, English, and Malayalam, with a passion for delivering excellent customer service and maintaining client satisfaction.

Key Responsibilities:

  • Greet and assist all walk-in visitors, clients, and vendors in a professional and courteous manner
  • Manage front-desk operations including handling incoming phone calls, emails, and courier services
  • Maintain visitor logs, appointment schedules, and front-desk documentation
  • Respond promptly to customer inquiries via phone, email, and in-person interactions
  • Coordinate with internal departments (Sales, Service, Accounts, etc.) to resolve customer issues
  • Maintain and update customer databases and CRM systems
  • Conduct regular follow-ups with existing clients to ensure satisfaction and gather feedback
  • Help with documentation, quotations, and basic support to the sales and service teams

Required Skills and Qualifications:

  • Female candidates preferred
  • Languages: Hindi, English, and Malayalam is mandatory
  • Education: Graduation in any stream
  • Experience: 0-2 year
  • Freshers can also apply
  • Strong verbal and written communication skills
  • Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations
  • Good organizational and multitasking abilities

Job Types: Full-time, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Provident Fund

Work Location: In person

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