Job Title: Food and Beverage (F&B) Manager Department: Food & Beverage Location: Kaziranga Heritage, Kaziranga Assam Job Type: Full-Time Job Summary: We are seeking a dynamic and experienced Food and Beverage (F&B) Manager to lead and manage all F&B operations within our establishment and deliver an outstanding guest experience. The ideal candidate will be responsible for planning, organizing, and directing all food and beverage services while maintaining high standards of quality, service, and profitability. Key Responsibilities: Oversee the day-to-day operations of all F&B outlets, including restaurants, bars, room service, banquets, and catering. Develop and implement strategies to achieve revenue targets and cost control. Ensure compliance with food safety, hygiene, and health regulations. Lead, train, and motivate the F&B team to provide exceptional service. Manage budgets, forecast food and beverage needs, and monitor inventory and ordering. Design and update menus in collaboration with the Executive Chef, considering trends, seasonality, and guest preferences. Handle customer complaints efficiently and professionally, ensuring guest satisfaction. Conduct regular inspections of F&B areas to ensure cleanliness, setup, and adherence to standards. Liaise with suppliers and negotiate contracts for cost efficiency and quality. Create promotional events and marketing strategies to boost F&B sales. Prepare reports on sales, labor, and performance metrics for senior management. Requirements: Proven experience as an F&B Manager or in a similar hospitality management role. Degree in Hotel Management, Culinary Arts, Business Administration, or a related field is preferred. Strong leadership, interpersonal, and communication skills. In-depth knowledge of F&B operations, including front- and back-of-house. Budgeting, forecasting, and financial analysis expertise. Proficiency in F&B software and POS systems. Excellent organizational and time-management abilities. Ability to work flexible hours, including weekends and holidays. Preferred Skills: Multilingual abilities are a plus. Knowledge of international cuisines and beverage trends. Event planning and catering experience. Working Conditions: Fast-paced hospitality environment. May require standing or walking for extended periods. Interaction with guests, vendors, and team members frequently. Benefits: Competitive salary and performance-based incentives Health and wellness benefits Career development and training opportunities Employee discounts on F&B and accommodations Job Type: Permanent Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Hotel General Manager Department: Executive Management Location: Kaziranga Heritage, Kaziranga Assam Employment Type: Full-time Position Summary: We are seeking an experienced, service-driven, and results-oriented Hotel General Manager to oversee all aspects of hotel operations, ensuring a consistently high standard of service, profitability, and guest satisfaction. The General Manager is responsible for leading the team, managing budgets, optimizing operational efficiency, and upholding brand standards across all departments, including front office, housekeeping, food & beverage, sales, and maintenance. Key Responsibilities: Operational Leadership: Oversee day-to-day hotel operations and ensure smooth coordination between all departments. Develop and implement standard operating procedures (SOPs) for efficiency and quality service delivery. Ensure compliance with health, safety, legal, and brand standards. Financial Management: Prepare and manage annual budgets, forecasts, and business plans. Monitor financial performance through KPIs (occupancy, ADR, RevPAR, GOP) and implement strategies to achieve revenue and cost targets. Review and approve financial reports, expenditures, and payroll. Guest Experience & Service Quality: Ensure the highest levels of guest satisfaction by maintaining service excellence and promptly resolving guest issues or complaints. Oversee quality assurance programs and continuously seek feedback for improvement. Lead initiatives to personalize guest experiences and enhance loyalty. Staff Management & Development: Recruit, train, and mentor department heads and hotel staff. Foster a culture of teamwork, accountability, and professional growth. Conduct performance evaluations, manage schedules, and ensure appropriate staffing levels. Sales & Marketing Collaboration: Work with the sales and marketing team to maximize occupancy and revenue through targeted campaigns, promotions, and partnerships. Represent the hotel in the local community and attend networking or promotional events. Develop business relationships with travel agencies, event organizers, and corporate clients. Property Maintenance & Safety: Ensure that the hotel property, equipment, and facilities are well-maintained and fully operational. Implement preventive maintenance schedules and safety protocols. Coordinate with security and emergency teams to ensure the safety of guests and staff. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master’s preferred). 8–10+ years of progressive hotel management experience, with at least 3 years in a senior leadership role. Strong knowledge of hotel software (PMS, POS, CRM) and industry trends. Proven leadership and financial acumen. Excellent interpersonal, communication, and decision-making skills. Ability to manage stress, multitask, and lead by example. Preferred Competencies: Customer-centric mindset Team leadership and motivational skills Strategic planning and execution Knowledge of local and international hospitality standards Problem-solving and conflict resolution Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Hotel General Manager Department: Executive Management Location: Kaziranga Heritage, Kaziranga Assam Employment Type: Full-time Position Summary: We are seeking an experienced, service-driven, and results-oriented Hotel General Manager to oversee all aspects of hotel operations, ensuring a consistently high standard of service, profitability, and guest satisfaction. The General Manager is responsible for leading the team, managing budgets, optimizing operational efficiency, and upholding brand standards across all departments, including front office, housekeeping, food & beverage, sales, and maintenance. Key Responsibilities: Operational Leadership: Oversee day-to-day hotel operations and ensure smooth coordination between all departments. Develop and implement standard operating procedures (SOPs) for efficiency and quality service delivery. Ensure compliance with health, safety, legal, and brand standards. Financial Management: Prepare and manage annual budgets, forecasts, and business plans. Monitor financial performance through KPIs (occupancy, ADR, RevPAR, GOP) and implement strategies to achieve revenue and cost targets. Review and approve financial reports, expenditures, and payroll. Guest Experience & Service Quality: Ensure the highest levels of guest satisfaction by maintaining service excellence and promptly resolving guest issues or complaints. Oversee quality assurance programs and continuously seek feedback for improvement. Lead initiatives to personalize guest experiences and enhance loyalty. Staff Management & Development: Recruit, train, and mentor department heads and hotel staff. Foster a culture of teamwork, accountability, and professional growth. Conduct performance evaluations, manage schedules, and ensure appropriate staffing levels. Sales & Marketing Collaboration: Work with the sales and marketing team to maximize occupancy and revenue through targeted campaigns, promotions, and partnerships. Represent the hotel in the local community and attend networking or promotional events. Develop business relationships with travel agencies, event organizers, and corporate clients. Property Maintenance & Safety: Ensure that the hotel property, equipment, and facilities are well-maintained and fully operational. Implement preventive maintenance schedules and safety protocols. Coordinate with security and emergency teams to ensure the safety of guests and staff. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master’s preferred). 8–10+ years of progressive hotel management experience, with at least 3 years in a senior leadership role. Strong knowledge of hotel software (PMS, POS, CRM) and industry trends. Proven leadership and financial acumen. Excellent interpersonal, communication, and decision-making skills. Ability to manage stress, multitask, and lead by example. Preferred Competencies: Customer-centric mindset Team leadership and motivational skills Strategic planning and execution Knowledge of local and international hospitality standards Problem-solving and conflict resolution Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Chief Security Officer (CSO) Location: Kaziranga Heritage, Kaziranga Assam Employment Type: Full-time Position Overview: We are seeking an experienced and strategic Chief Security Officer (CSO) to oversee and lead the organization’s overall security strategy, programs, and operations. The CSO will be responsible for ensuring the protection of people, physical assets, digital infrastructure, and sensitive data across all business functions. This executive-level role involves managing enterprise risk, leading cross-functional teams, and aligning security initiatives with business objectives. Key Responsibilities: Strategic Security Leadership: Develop, implement, and manage the organization’s enterprise-wide security vision, strategy, and programs. Advise executive leadership on emerging threats, compliance issues, and security investments. Align security efforts with business objectives, ensuring a balance between risk management and operational efficiency. Physical Security Oversight: Direct all aspects of physical security, including access control, surveillance systems, and on-site personnel. Conduct facility audits and risk assessments to identify vulnerabilities and implement mitigation strategies. Collaborate with local law enforcement and emergency services when required. Cybersecurity Governance: Work in partnership with the Chief Information Officer (CIO) or IT leadership to protect digital assets and infrastructure. Oversee cybersecurity policies, risk management processes, and incident response plans. Ensure compliance with relevant data protection and privacy regulations (e.g., GDPR, HIPAA, CCPA, PCI-DSS). Crisis & Incident Management: Develop and maintain business continuity and disaster recovery plans. Lead organizational response to major incidents, including natural disasters, cyberattacks, or security breaches. Conduct post-incident reviews and drive continuous improvement. Compliance & Training: Ensure adherence to national and international security standards and legal requirements. Develop and implement security awareness and training programs across the organization. Maintain documentation for security procedures, audits, and regulatory compliance. Qualifications: Bachelor’s degree in Security Management, Criminal Justice, Information Security, or a related field. Minimum 10–15 years of experience in security leadership, including both physical and cybersecurity domains. Professional certifications such as CISSP, CPP, CISM, or equivalent are highly desirable. Demonstrated experience in risk assessment, crisis management, and regulatory compliance. Exceptional leadership, communication, and analytical skills. Proven ability to work collaboratively across business units and geographic locations. Key Competencies: Strategic thinking and decision-making Crisis and risk management expertise Strong understanding of cybersecurity and physical security Executive-level communication and presentation skills High integrity and professional ethics Working Conditions: Based at corporate headquarters with occasional travel to regional offices, data centers, or operational sites. Must be available for after-hours support during emergencies or high-risk events. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person