Lead international growth for durable, insight-driven technology solutions.
Your career, now on a global bandwidth. Lead enterprise accounts, engineer strategic pipelines, and deliver communication solutions that transform how organizations operate. From India, influence decisions across Fortune 500 clients, expand market share, and elevate your professional footprint without leaving home-turning every client engagement into a ripple felt across the globe.
Your Role in Driving Global Success
Global Account Manager
Your Career Snapshot
Employment Type: Full-time
Shift: Day Shift (Semi-Flexible), Weekends Off
Work Setup: Work from Home (India)
Global Career Benefits
- Competitive package
- Medical life insurance
- Work-from-home setup
- Standard government and Emapta benefits
- Well-equipped, modern, and accessible offices
- Employee engagement
- Mentorship and exposure to global leaders and teams
- Diverse, inclusive, and supportive culture
- Transparent performance management
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit
https://bit.ly/EmaptaTrainingCalendar
)
What You Bring to the Table
Bachelor's degree in Business
Minimum 5-8 years of National or Global end-customer sales experience
- Experience selling through direct and indirect channels
- Successful experience presenting to groups and C-level contacts
- Experience in telecommunication/technology is preferred
- Enterprise Account Management with BPOs/Call Centers experience beneficial
Sales Project Management
experience is a plus- International experience is an advantage
Skills and Knowledge:
- Customer-centric focus with strong sales process and account management skills
- Proficient in
CRM and Microsoft Office
applications to manage sales territories - Excellent verbal and written communication skills
- Ability to capture, process, and analyze data to make informed decisions
- Ability to work in a global team sales environment
- High-performance sales professional with proven sales excellence
- Sound, independent decision-making and problem-solving ability
- Ability to balance immediate needs with long-term objectives
- Strong business and financial acumen
- Self-directed, self-motivated, and able to work from home
- Effective time management skills
- Willingness to travel up to 60% domestically
Your Responsibilities at a Glance
Customer Sales
- Identify customer prospects within large, decentralized complex global accounts and organizations
- Follow up on identified prospects to create new business opportunities for sales pipeline development
- Utilize solution sales process and CRM to build and manage an appropriate customer opportunity pipeline to meet sales objectives
- Execute sales plans to capture customer category share and ensure long-term relationships delivering recurring revenue in all regions
- Develop and leverage reseller and strategic alliance partnerships to penetrate customer accounts, identify opportunities, generate run rate revenue, and manage sales projects through to close
- Provide customer feedback and market insight to the organization in support of new product development
- Manage individual OPEX within annual finance guidelines
Account Management
- Develop and execute Global Account sales plans to capture market share, exceed regional and global revenue goals, gross margin targets, and other key metrics
- Establish productive, professional relationships with key personnel in assigned customer accounts for account mapping
- Coordinate involvement of company global personnel, including support, service, and management resources, to meet account performance objectives and customer expectations
- Lead account planning process for assigned global customers to develop mutual business and performance objectives, financial targets, and critical milestones for one- and three-year periods
- Proactively assess, clarify, and validate customer needs and coordinate engagement of support staff as needed
- Engage and align with other regions globally for account-specific knowledge transfer and collaboration on account planning
- Manage customer proof of concept and product testing/qualification projects
- Help customers identify product use cases per employee profiles, delivering value-added customized product and service solutions
- Manage activities related to targeted account sales/marketing campaigns or programs
- Establish and cultivate strong relationships with key local players from reseller partner community
- Input, manage, and analyze data from customer sales systems (CRM/Zyme) to create and implement financially sound sales strategy
- Initiate discussions with management regarding trends that may affect success, and recommend solutions and appropriate courses of action
About Our Client
Our client, founded in 1996, is a leading manufacturer of reliable and affordable computer peripherals, serving schools, businesses, healthcare facilities, and call centers.
Welcome to Emapta India - Your Gateway to Professional Excellence!
At Emapta India, we believe in fostering a community where your career aspirations align seamlessly with the stability of our growing organization. Join us in this journey where your professional dreams not only take root but also thrive in the vibrant landscape of Sri Lankan culture. Our diverse portfolio of international clients across various industries and a proven track record of success provide a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips
In India, Emapta opens the door to a unique opportunity. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad.
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