Shape the Future of IT Support Without Sacrificing Your Time Deliver exceptional service, resolve issues swiftly, and keep systems running seamlessly in a role where your IT expertise truly matters. Enjoy the perfect balance between a fulfilling IT career and time for yourself. This role lets you sharpen your skills, work with global teams, and still have evenings to relax, recharge, and focus on what matters most—making it ideal for professionals in IT services who value both career growth and personal well-being. Job Description As a Junior Service Desk Technician , you will be the go-to person for resolving IT issues, ensuring efficient system setups, and maintaining smooth user experiences. Your role combines hands-on troubleshooting, proactive monitoring, and collaboration with global teams to deliver top-tier technical support. Job Overview Employment type: Full-time Shift: Monday–Friday, 12 PM – 9 PM IST Work setup: Onsite, Hanover - GSS, 206, 2nd Floor, Binori Bsquare I, Opp Hathisingni Vadi, Iscon Ambli Road, Ahmedabad, Gujarat 380058 Exciting Perks Await! Competitive Package Medical Life Insurance Standard government and Emapta benefits Well-equipped, modern, and accessible offices Fun engagement activities for employees Mentorship and exposure to global leaders and teams Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar) The Qualifications We Seek Diploma or bachelor’s degree in Information Technology, Computer Science , or related field (or equivalent work experience) 1–3 years of experience in IT support, helpdesk, or service desk roles Proficiency in troubleshooting desktop and laptop hardware, operating systems, and peripherals Strong problem-solving and analytical skills with the ability to recommend alternative solutions Excellent communication and customer service skills to build rapport and maintain relationships with users Your Daily Tasks Monitor support queue to ensure prompt responses and SLA compliance for Level 1 issues, including: Password resets (AD, 3rd party software, voicemail pin resets) User account creation for new hires and termination for separations Workstation setup and imaging for new users Perform first and second-level support, troubleshooting, and tuning for desktops and laptops Integrate with third-party deployment and support providers as required Apply security best practices and work with specialists to minimize vulnerabilities Build credibility with clients by providing solutions and maintaining relationships Recommend alternative solutions to meet customer needs and improve efficiency Support cross-functional teams and maintain documentation for training purposes Participate in after-hours on-call support when necessary Complete other duties as assigned About the Client Our client is a trusted name in the IT industry , known for simplifying the complex. They deliver tailored solutions that meet unique business needs, backed by expert advisers who provide end-to-end support. Partnering with reputable insurance providers, they focus on minimizing risks, maximizing peace of mind, and empowering businesses to grow with confidence. Welcome to Emapta - Your Gateway to a Global Career from India Join us at Emapta, and let your professional journey flourish in the heart of India’s vibrant culture! Recognized as one of Asia’s rising tech and outsourcing destinations , we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,000 international clients and a decade of proven success, we provide a strong foundation for your career growth. Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise—it’s a reality. #EmaptaEra #EmaptaIndia
Code Your Career to Global Heights Shape the future of IT services while building software solutions that power industries worldwide. This role opens the door to an international career in IT development-giving you the chance to innovate, collaborate, and make your mark on the global stage without leaving home. Take your expertise in ServiceNow and transform it into opportunities that transcend boundaries. Job Description Work on the full SDLC cycle as a ServiceNow Application Developer -designing, developing, testing, and deploying scalable software systems. You'll collaborate with global teams, integrate applications, and drive innovative solutions that elevate business outcomes worldwide. Job Overview Employment type: Full-time Shift: Night Shift, Monday - Friday (US working hours) Work setup: Work From Home Exciting Perks Await! Competitive Package Medical Life Insurance Standard government and Emapta benefits Well-equipped, modern, and accessible offices Fun engagement activities for employees Mentorship and exposure to global leaders and teams Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) The Qualifications We Seek Bachelor's degree in Computer Science, Information Technology , or related field 3-5 years of professional experience with ServiceNow Development Strong understanding of software architecture principles and SDLC Proficiency in Java, HTML, CSS, JavaScript, jQuery Experience with Windows & Linux environments Familiarity with Agile/Scrum, Waterfall, DevSecOps methodologies Cloud experience (AWS, Azure, GCP), Docker, Kubernetes, infrastructure as code Experience with R ESTful APIs, microservices, SQL/NoSQL databases, data warehousing, and ETL Knowledge of encryption, authentication, and access control best practices Excellent communication and stakeholder management skills Ability to adapt quickly, manage multiple projects, and thrive in fast-paced IT environments Your Daily Tasks Participate in all SDLC phases: planning, design, development, testing, deployment, and maintenance Design and implement secure, scalable, and reliable systems Translate business requirements into technical specifications Develop and enforce architecture standards and documentation Mentor and train team members for skill growth Manage version control and release processes Conduct code and design reviews to ensure quality Integrate applications, optimize performance, and troubleshoot issues Research, evaluate, and recommend new technologies Manage support tickets and meet project deadlines About the Client Our client is a respected leader in the IT services industry, known for delivering tailored technology solutions that meet diverse business needs. With a strong focus on risk management, seamless integration, and innovation, they empower businesses to thrive. Joining their team means being part of an ecosystem that values expertise, growth, and global impact. Welcome to Emapta - Your Gateway to a Global Career from India Join us at Emapta, and let your professional journey flourish in the heart of India's vibrant culture! Recognized as one of Asia's rising tech and outsourcing destinations, we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,000 international clients and a decade of proven success, we provide a strong foundation for your career growth. Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise-it's a reality. #EmaptaEra #EmaptaIndia
Drive innovation with products that make a global impact Drive the roadmap of innovation where outsourcing meets global scale. Craft strategies that redefine how businesses operate worldwide. From vision to execution, your work will ripple across industries, shaping experiences, driving growth, and setting new standards in product leadership. What Awaits You in This Role Be part of our client's team as a Senior Product Manager and take ownership of defining strategies, driving user value, and leading cross-functional teams to deliver impactful B2B software products. You'll be at the helm of product innovation, ensuring each launch delivers business results and exceptional customer experiences. Career Snapshot Employment Type: Full-time Shift: Flexible shift Work Setup: Hybrid, India Perks and Rewards Competitive salary package Hybrid work arrangement Prime office location Fully customized Emapta laptop with peripherals Unlimited upskilling through Emapta Academy courses (Visit: https://bit.ly/EmaptaTrainingCalendar) Unlimited opportunities for employee referral incentives across the organization Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment What You'll Bring to the Table Education: Bachelor's degree in Business, Computer Science, Marketing, or related field (Master's preferred) Experience: 5+ years in product management roles with proven success in B2B software products Background in HR technology, workforce management, ecommerce, or related domains Track record of leading products from concept to market adoption Hands-on experience with agile development methodologies Ability to establish and measure product KPIs and business impact Familiarity with digital transformation initiatives Knowledge & Skills: Strong analytical skills and data-driven decision making Cross-functional leadership with engineering, design, and business teams Knowledge of enterprise software platforms, APIs, and system performance Expertise in user research and customer discovery methodologies Proficiency in product analytics tools Ability to influence organizational culture toward product-led practices Strong stakeholder management across technical and business functions How You'll Make an Impact Product Strategy & Vision Define and communicate product vision aligned with business goals Conduct market analysis, competitor benchmarking, and user research Build data-driven roadmaps with measurable ROI Establish and report on product success metrics User Experience & Value Creation Lead customer discovery and user journey mapping Define user value propositions and adoption metrics Collaborate with UX/UI teams for seamless experiences Drive A/B testing and continuous optimization Cross-Functional Leadership Partner with engineering for technical feasibility and delivery Work with PMO for project coordination and communication Translate business needs into product requirements Align with customer success and sales for feedback loops Product Management Excellence Implement product discovery and validation frameworks Prioritize product backlog effectively Write detailed product requirements and user stories Execute quality go-to-market strategies for successful launches Welcome to Emapta - Your Gateway to a Global Career from India Join us at Emapta, and let your professional journey flourish in the heart of India's vibrant culture! Recognized as one of Asia's rising tech and outsourcing destinations, we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,000 international clients and a decade of proven success, we provide a strong foundation for your career growth. Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise-it's a reality. #EmaptaEra #EmaptaIndia
Drive innovation with products that make a global impact Drive the roadmap of innovation where outsourcing meets global scale. Craft strategies that redefine how businesses operate worldwide. From vision to execution, your work will ripple across industries, shaping experiences, driving growth, and setting new standards in product leadership. What Awaits You in This Role Be part of our client&aposs team as a Senior Product Manager and take ownership of defining strategies, driving user value, and leading cross-functional teams to deliver impactful B2B software products. You&aposll be at the helm of product innovation, ensuring each launch delivers business results and exceptional customer experiences. Career Snapshot Employment Type: Full-time Shift: Flexible shift Work Setup: Hybrid, India Perks and Rewards Competitive salary package Hybrid work arrangement Prime office location Fully customized Emapta laptop with peripherals Unlimited upskilling through Emapta Academy courses (Visit: https://bit.ly/EmaptaTrainingCalendar) Unlimited opportunities for employee referral incentives across the organization Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment What You&aposll Bring to the Table Education: Bachelor&aposs degree in Business, Computer Science, Marketing, or related field (Master&aposs preferred) Experience: 5+ years in product management roles with proven success in B2B software products Background in HR technology, workforce management, ecommerce, or related domains Track record of leading products from concept to market adoption Hands-on experience with agile development methodologies Ability to establish and measure product KPIs and business impact Familiarity with digital transformation initiatives Knowledge & Skills: Strong analytical skills and data-driven decision making Cross-functional leadership with engineering, design, and business teams Knowledge of enterprise software platforms, APIs, and system performance Expertise in user research and customer discovery methodologies Proficiency in product analytics tools Ability to influence organizational culture toward product-led practices Strong stakeholder management across technical and business functions How You&aposll Make an Impact Product Strategy & Vision Define and communicate product vision aligned with business goals Conduct market analysis, competitor benchmarking, and user research Build data-driven roadmaps with measurable ROI Establish and report on product success metrics User Experience & Value Creation Lead customer discovery and user journey mapping Define user value propositions and adoption metrics Collaborate with UX/UI teams for seamless experiences Drive A/B testing and continuous optimization Cross-Functional Leadership Partner with engineering for technical feasibility and delivery Work with PMO for project coordination and communication Translate business needs into product requirements Align with customer success and sales for feedback loops Product Management Excellence Implement product discovery and validation frameworks Prioritize product backlog effectively Write detailed product requirements and user stories Execute quality go-to-market strategies for successful launches Welcome to Emapta - Your Gateway to a Global Career from India Join us at Emapta, and let your professional journey flourish in the heart of India&aposs vibrant culture! Recognized as one of Asia&aposs rising tech and outsourcing destinations, we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,000 international clients and a decade of proven success, we provide a strong foundation for your career growth. Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise-it&aposs a reality. #EmaptaEra #EmaptaIndia Show more Show less
Numbers tell a story-and you're the one who can make it matter. Shape insights that power business growth and global impact. Advance your global career in the world of software and analytics without leaving home. As part of a world-class commercial strategy team, you'll transform data into insights that shape marketing, sales, and growth across continents. Build your legacy where innovation, analytics, and global opportunity meet. Job Description As a Commercial Data Analyst , you will analyze performance data across marketing and sales, identify trends, and present insights that drive smarter business decisions. Your expertise will help shape global campaigns, enhance customer acquisition, and optimize strategies for continued success. Job Overview Employment type: Full-time Shift: Night shift, Weekends off Work setup: Remote, Work from Home Exciting Perks Await! Competitive Package Medical Life Insurance Remote/Work from home arrangement Standard government and Emapta benefits Well-equipped, modern, and accessible offices Fun engagement activities for employees Mentorship and exposure to global leaders and teams Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) The Qualifications We Seek Technical Skills Minimum 2 years of relevant experience Advanced proficiency in Snowflake, SQL, DBT, Quicksight, and Excel Behavioral Skills Strong problem-solving skills Excellent communication and stakeholder management Effective time management and adaptability High attention to detail and strong critical thinking Functional Skills Strong business acumen and strategic thinking Expertise in data analysis and process improvement Ability to convert complex data into actionable insights Preferred Skills and Qualifications Experience in marketing analytics and campaign evaluation Knowledge of data visualization best practices Experience in stakeholder communication and cross-functional collaboration Key Outputs "Path to Target" documents with accurate funnel metric projections Business insights presentations with clear, actionable recommendations Your Daily Tasks Path to Target Analysis Purpose: Evaluate and project the expected performance of business plans (e.g., program plans, sales plans, event plans) against Annual Operating Plan (AOP) goals. Conduct 6-quarter look-back analysis of full-funnel performance metrics. Develop methodology, analyze data, and provide business insights on new customer acquisition programs by market. Analyze spend and capacity data to create realistic future projections. Validate inputs from cross-functional teams to ensure alignment with historical and market data. Deliver "Path to Target" documents outlining expected funnel metrics for proposed plans. Purpose: Evaluate the success or failure of commercial programs to uncover actionable insights for future ePorts. Activities: Analyze key traits of successful and unsuccessful campaigns. Identify root causes of poor performance and recommend improvements. Deliver concise recommendations to optimize future ePorts. Conduct stakeholder communication, data transformation, and quality assurance. Business Insights Purpose: Provide go-to-market, BDR, Sales, and Marketing teams with actionable insights and recommendations based on visualizations and reports. Activities: Collaborate with the Enterprise Apps team on data and reporting requirements (e.g., ICP, channel reporting, economic metrics, goal pacing). Define metrics for tracking progress on business objectives. Collaborate with the Data Visualization team to specify report requirements. Perform UAT on dashboards and reports created by the Data Visualization team. Use visualizations to analyze RevOps business processes and generate insights. Refine and document business processes based on analytical findings. Create supplementary executive reports based on visualizations and insights. About the Client Transforming Data into Purpose-Driven Progress Our client is a global leader in nonprofit software solutions , empowering mission-driven organizations to scale impact through world-class technology and data-driven insights. With award-winning platforms and a dedication to social progress, they help institutions worldwide raise funds, manage programs, and measure outcomes that make a difference. Welcome to Emapta India - Your Gateway to Professional Excellence! At Emapta India, we believe in fostering a community where your career aspirations align seamlessly with the stability of our growing organization. Join us in this journey where your professional dreams not only take root but also thrive in the vibrant landscape of Sri Lankan culture. Our diverse portfolio of international clients across various industries and a proven track record of success provide a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips In India, Emapta opens the door to a unique opportunity. With preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad. #EmaptaEra
Lead international growth for durable, insight-driven technology solutions. Your career, now on a global bandwidth. Lead enterprise accounts, engineer strategic pipelines, and deliver communication solutions that transform how organizations operate. From India, influence decisions across Fortune 500 clients, expand market share, and elevate your professional footprint without leaving home-turning every client engagement into a ripple felt across the globe. Your Role in Driving Global Success Be part of our client's team as a Global Account Manager , responsible for new business development, account planning, and sales execution with global Fortune 500 customers. You'll use solution selling, CRM discipline, and strong account management skills to drive revenue, secure opportunities, and position the company as the category standard. Your Career Snapshot Employment Type: Full-time Shift: Day Shift (Semi-Flexible), Weekends Off Work Setup: Work from Home (India) Global Career Benefits Competitive package Medical life insurance Work-from-home setup Standard government and Emapta benefits Well-equipped, modern, and accessible offices Employee engagement Mentorship and exposure to global leaders and teams Diverse, inclusive, and supportive culture Transparent performance management Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) What You Bring to the Table Bachelor's degree in Business Minimum 5-8 years of National or Global end-customer sales experience Experience selling through direct and indirect channels Successful experience presenting to groups and C-level contacts Experience in telecommunication/technology is preferred Enterprise Account Management with BPOs/Call Centers experience beneficial Sales Project Management experience is a plus International experience is an advantage Skills and Knowledge: Customer-centric focus with strong sales process and account management skills Proficient in CRM and Microsoft Office applications to manage sales territories Excellent verbal and written communication skills Ability to capture, process, and analyze data to make informed decisions Ability to work in a global team sales environment High-performance sales professional with proven sales excellence Sound, independent decision-making and problem-solving ability Ability to balance immediate needs with long-term objectives Strong business and financial acumen Self-directed, self-motivated, and able to work from home Effective time management skills Willingness to travel up to 60% domestically Your Responsibilities at a Glance Customer Sales Identify customer prospects within large, decentralized complex global accounts and organizations Follow up on identified prospects to create new business opportunities for sales pipeline development Utilize solution sales process and CRM to build and manage an appropriate customer opportunity pipeline to meet sales objectives Execute sales plans to capture customer category share and ensure long-term relationships delivering recurring revenue in all regions Develop and leverage reseller and strategic alliance partnerships to penetrate customer accounts, identify opportunities, generate run rate revenue, and manage sales projects through to close Provide customer feedback and market insight to the organization in support of new product development Manage individual OPEX within annual finance guidelines Account Management Develop and execute Global Account sales plans to capture market share, exceed regional and global revenue goals, gross margin targets, and other key metrics Establish productive, professional relationships with key personnel in assigned customer accounts for account mapping Coordinate involvement of company global personnel, including support, service, and management resources, to meet account performance objectives and customer expectations Lead account planning process for assigned global customers to develop mutual business and performance objectives, financial targets, and critical milestones for one- and three-year periods Proactively assess, clarify, and validate customer needs and coordinate engagement of support staff as needed Engage and align with other regions globally for account-specific knowledge transfer and collaboration on account planning Manage customer proof of concept and product testing/qualification projects Help customers identify product use cases per employee profiles, delivering value-added customized product and service solutions Manage activities related to targeted account sales/marketing campaigns or programs Establish and cultivate strong relationships with key local players from reseller partner community Input, manage, and analyze data from customer sales systems (CRM/Zyme) to create and implement financially sound sales strategy Initiate discussions with management regarding trends that may affect success, and recommend solutions and appropriate courses of action About Our Client Our client, founded in 1996, is a leading manufacturer of reliable and affordable computer peripherals, serving schools, businesses, healthcare facilities, and call centers. They specialize in durable, innovative products, including noise-canceling headsets and office technology solutions, designed to solve real-world challenges. With a focus on customer feedback, sustainability, and global impact, they have become a trusted partner for thousands of organizations, delivering cutting-edge solutions for learning, working, and communication while maintaining excellence in quality, innovation, and customer satisfaction. Welcome to Emapta India - Your Gateway to Professional Excellence! At Emapta India, we believe in fostering a community where your career aspirations align seamlessly with the stability of our growing organization. Join us in this journey where your professional dreams not only take root but also thrive in the vibrant landscape of Sri Lankan culture. Our diverse portfolio of international clients across various industries and a proven track record of success provide a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips In India, Emapta opens the door to a unique opportunity. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad. #EmaptaEra
Precision That Powers Performance Deliver database reliability at a global scale through expertise, accuracy, and forward-thinking engineering. Build a global career in database administration while staying rooted at home. This role lets you refine enterprise-level SQL environments, support international teams, and make your mark in the world of database performance, optimization, and cloud technologies. Elevate your expertise with an international opportunity designed for proactive, technical professionals. Job Description As a SQL Database Administrator, you will support the stability, security, and performance of SQL Server environments across on-premises and Azure platforms. You'll handle deployments, tuning, monitoring, troubleshooting, and automation while collaborating with global cloud, application, and service delivery teams. Job Overview Employment type: Full-time Shift: Night shift, Weekends Off Work setup: Work From Home (India) Exciting Benefits Await: Competitive package Medical life insurance Work-from-home setup Standard government and Emapta benefits Well-equipped, modern, and accessible offices Employee engagement Mentorship and exposure to global leaders and teams Diverse, inclusive, and supportive culture Transparent performance management Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) The Qualifications We Seek Education & Experience Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) 3-5 years of experience in SQL Server database administration within enterprise or MSP environments Strong experience supporting hybrid environments (on-premises and Azure SQL) Technical Skills Advanced knowledge of SQL Server architecture, query optimization, indexing, and performance tuning Expertise with SQL Server Agent, SSRS, SSIS, and PowerShell automation Strong understanding of Windows Server administration and Active Directory integration Experience with Azure SQL, Azure Monitor, and Azure Backup Familiarity with HaloPSA, PRTG, or other monitoring tools is an asset Soft Skills Analytical and methodical problem-solving approach Excellent communication and documentation skills (English/French bilingualism an asset) Ability to manage multiple client environments and priorities Strong sense of ownership, accountability, and teamwork Preferred Certifications Microsoft Certified: Azure Database Administrator Associate Microsoft Certified: SQL Server Database Administrator (MCSA/MCSE) ITIL Foundation or equivalent service management certification Certifications: Any Microsoft SQL certifications Language: English Performance Metrics Database uptime and SLA adherence (99.9% or higher) Successful completion of backup and recovery tests Performance optimization results and incident reduction Adherence to Altanora's change management and security compliance policies Your Daily Tasks Database Administration Install, configure, and maintain Microsoft SQL Server databases (2016, 2019, 2022, Azure SQL) Manage database provisioning, patching, and lifecycle maintenance Monitor and optimize system performance, availability, and capacity Maintain secure database configurations, roles, and permissions Performance & Optimization Analyze and optimize T-SQL queries, indexes, and schema designs Troubleshoot locking, blocking, and deadlock issues Implement proactive monitoring and alerting Backup, Recovery & High Availability Develop and document backup and recovery procedures Manage HA/DR solutions (Always On Availability Groups, Log Shipping, Replication) Ensure compliance with RPO/RTO requirements Automation & Process Improvement Develop PowerShell and T-SQL scripts for automation Contribute to automation initiatives within HaloPSA and Azure DevOps Improve Managed Services standards and runbooks Support & Collaboration Provide expert-level support for critical database incidents Collaborate with cloud architects, developers, and service desk teams Support client onboarding, migrations, and modernization projects About the Client Engineering Reliability for the Digital World Our client is a global technology solutions provider specializing in secure, resilient, and performance-driven IT infrastructure. With deep expertise across cloud, data, and managed services, they support businesses in modernizing and optimizing their technology ecosystems. Known for their innovation-first mindset and dedication to operational excellence, they help organizations scale with confidence through world-class engineering and end-to-end support. Welcome to Emapta India - Your Gateway to Professional Excellence! At Emapta India, we believe in fostering a community where your career aspirations align seamlessly with the stability of our growing organization. Join us in this journey where your professional dreams not only take root but also thrive in the vibrant landscape of Sri Lankan culture. Our diverse portfolio of international clients across various industries and a proven track record of success provide a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips In India, Emapta opens the door to a unique opportunity. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad. #EmaptaEra
Lead international growth for durable, insight-driven technology solutions. Your career, now on a global bandwidth. Lead enterprise accounts, engineer strategic pipelines, and deliver communication solutions that transform how organizations operate. From India, influence decisions across Fortune 500 clients, expand market share, and elevate your professional footprint without leaving home-turning every client engagement into a ripple felt across the globe. Your Role in Driving Global Success Be part of our client's team as a Global Account Manager , responsible for new business development, account planning, and sales execution with global Fortune 500 customers. You'll use solution selling, CRM discipline, and strong account management skills to drive revenue, secure opportunities, and position the company as the category standard. Your Career Snapshot Employment Type: Full-time Shift: Day Shift (Semi-Flexible), Weekends Off Work Setup: Work from Home (India) Global Career Benefits Competitive package Medical life insurance Work-from-home setup Standard government and Emapta benefits Well-equipped, modern, and accessible offices Employee engagement Mentorship and exposure to global leaders and teams Diverse, inclusive, and supportive culture Transparent performance management Unlimited upskilling through Emapta Academy courses (Want to know more Visit https://bit.ly/EmaptaTrainingCalendar ) What You Bring to the Table Bachelor's degree in Business Minimum 5-8 years of National or Global end-customer sales experience Experience selling through direct and indirect channels Successful experience presenting to groups and C-level contacts Experience in telecommunication/technology is preferred Enterprise Account Management with BPOs/Call Centers experience beneficial Sales Project Management experience is a plus International experience is an advantage Skills and Knowledge: Customer-centric focus with strong sales process and account management skills Proficient in CRM and Microsoft Office applications to manage sales territories Excellent verbal and written communication skills Ability to capture, process, and analyze data to make informed decisions Ability to work in a global team sales environment High-performance sales professional with proven sales excellence Sound, independent decision-making and problem-solving ability Ability to balance immediate needs with long-term objectives Strong business and financial acumen Self-directed, self-motivated, and able to work from home Effective time management skills Willingness to travel up to 60% domestically Your Responsibilities at a Glance Customer Sales Identify customer prospects within large, decentralized complex global accounts and organizations Follow up on identified prospects to create new business opportunities for sales pipeline development Utilize solution sales process and CRM to build and manage an appropriate customer opportunity pipeline to meet sales objectives Execute sales plans to capture customer category share and ensure long-term relationships delivering recurring revenue in all regions Develop and leverage reseller and strategic alliance partnerships to penetrate customer accounts, identify opportunities, generate run rate revenue, and manage sales projects through to close Provide customer feedback and market insight to the organization in support of new product development Manage individual OPEX within annual finance guidelines Account Management Develop and execute Global Account sales plans to capture market share, exceed regional and global revenue goals, gross margin targets, and other key metrics Establish productive, professional relationships with key personnel in assigned customer accounts for account mapping Coordinate involvement of company global personnel, including support, service, and management resources, to meet account performance objectives and customer expectations Lead account planning process for assigned global customers to develop mutual business and performance objectives, financial targets, and critical milestones for one- and three-year periods Proactively assess, clarify, and validate customer needs and coordinate engagement of support staff as needed Engage and align with other regions globally for account-specific knowledge transfer and collaboration on account planning Manage customer proof of concept and product testing/qualification projects Help customers identify product use cases per employee profiles, delivering value-added customized product and service solutions Manage activities related to targeted account sales/marketing campaigns or programs Establish and cultivate strong relationships with key local players from reseller partner community Input, manage, and analyze data from customer sales systems (CRM/Zyme) to create and implement financially sound sales strategy Initiate discussions with management regarding trends that may affect success, and recommend solutions and appropriate courses of action About Our Client Our client, founded in 1996, is a leading manufacturer of reliable and affordable computer peripherals, serving schools, businesses, healthcare facilities, and call centers. They specialize in durable, innovative products, including noise-canceling headsets and office technology solutions, designed to solve real-world challenges. With a focus on customer feedback, sustainability, and global impact, they have become a trusted partner for thousands of organizations, delivering cutting-edge solutions for learning, working, and communication while maintaining excellence in quality, innovation, and customer satisfaction. Welcome to Emapta India - Your Gateway to Professional Excellence! At Emapta India, we believe in fostering a community where your career aspirations align seamlessly with the stability of our growing organization. Join us in this journey where your professional dreams not only take root but also thrive in the vibrant landscape of Sri Lankan culture. Our diverse portfolio of international clients across various industries and a proven track record of success provide a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips In India, Emapta opens the door to a unique opportunity. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad. #EmaptaEra
Strategize, Launch, and Transform Pharmaceutical Portfolios Our client is a leading manufacturer, packager, and distributor of over-the-counter pharmaceutical and consumer healthcare products. With state-of-the-art facilities and over 1,600 employees, they deliver high-quality, affordable medicines to major retailers nationwide. Known for innovation and operational excellence, they have steadily grown since their founding, expanding their product portfolio across solid, liquid, and topical doses. Their dedication to quality, efficiency, and customer satisfaction has established them as a trusted leader in the global healthcare industry. Be Part of the Action Be part of our client's team as a Master Planner - Innovation & Portfolio Planning , where you will lead supply chain planning for new product launches, manage product lifecycle transitions, optimize planning systems, and collaborate with cross-functional teams to ensure innovation, efficiency, and global impact across their pharmaceutical and consumer healthcare products. Global Career Snapshot Employment type: Full time Shift: Flexible Shift, Weekends Off Work setup: Work from Home Salary: USD 1,100 - USD 1,500 Why You'll Love Working Here Competitive package Medical life insurance Work-from-home setup Standard government and Emapta benefits Well-equipped, modern, and accessible offices Employee engagement Mentorship and exposure to global leaders and teams Diverse, inclusive, and supportive culture Transparent performance management Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) What You Bring to the Table Required Qualifications Bachelor's degree in Supply Chain, Business, Engineering, or a related field 3-5 years of experience in supply chain planning, master scheduling, or innovation/portfolio planning Proven experience managing new product launches and product lifecycle transitions Strong proficiency in ERP systems and planning tools (SAP, Oracle) Advanced Excel skills and experience with visualization tools such as Power BI or Tableau Excellent communication, stakeholder management, and problem-solving skills Preferred Qualifications Experience in Consumer Packaged Goods (CPG) and/or OTC pharmaceutical industries Knowledge of commercialization processes, regulatory considerations, and SKU complexity in CPG/OTC environments Experience working within stage-gate or structured innovation processes Experience with advanced planning tools such as Kinaxis APICS/IBF certification (e.g., CPIM, CSCP) is a plus Your Impactful Responsibilities New Product Introduction (NPI) & Innovation Planning Lead supply chain workstream for new product launches, ensuring planning readiness across sourcing, production, and distribution Collaborate with cross-functional partners (R&D, Marketing, Commercial, Procurement, Manufacturing) to align timelines, planning parameters, and system setup Manage item master creation, planning attributes, and supply readiness in ERP systems for all new SKUs Drive risk mitigation to resolve timing, capacity, or material constraints that could impact launch success Product Portfolio & Lifecycle Management Oversee active product portfolio, ensuring accurate data for new items, active SKUs, and discontinued products Partner with Demand Planning to ensure accurate forecasts and inventory alignment across the portfolio Monitor SKU productivity and lead initiatives to phase out slow-moving or obsolete products with minimal disruption Support end-to-end planning for product transitions, reformulations, and packaging updates Planning Process & Systems Support Maintain and optimize planning parameters (lead times, lot sizes, safety stocks) for innovation and portfolio SKUs Ensure data integrity across ERP and planning platforms (SAP, Oracle, NetSuite) Improve innovation planning workflows, documentation, and governance practices continuously Welcome to Emapta India - Your Gateway to Professional Excellence! At Emapta India, we believe in fostering a community where your career aspirations align seamlessly with the stability of our growing organization. Join us in this journey where your professional dreams not only take root but also thrive in the vibrant landscape of Sri Lankan culture. Our diverse portfolio of international clients across various industries and a proven track record of success provide a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips In India, Emapta opens the door to a unique opportunity. With preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad. #EmaptaEra