COUNTER SALES MANAGER

As a Manager of Retail Sales (counter sale), you will play a crucial role in overseeing and managing the sales activities at our building materials counter. Your responsibilities will include leading and managing a team of retail sales associates, ensuring customer service standards are maintained, optimizing inventory levels and merchandising, analyzing sales data to evaluate store performance, and collaborating with marketing teams to drive sales growth. You will be responsible for providing training and motivation to staff to enhance their sales skills and performance, addressing customer inquiries, complaints, and feedback promptly and effectively to ensure customer satisfaction and retention. Additionally, you will oversee inventory levels and merchandising to optimize product availability and presentation while implementing inventory control measures to minimize shrinkage. Analyzing sales data and key performance indicators (KPIs) will be essential to evaluate store performance and identify areas for improvement. You will develop strategies and action plans to drive sales growth and meet business objectives, ensuring smooth store operations by implementing efficient processes and procedures, and conducting performance evaluations to maintain a high-performing team. Collaboration with marketing teams to execute sales promotions, events, and campaigns will be necessary. You will develop strategies to attract new customers and retain existing ones through targeted marketing initiatives, manage store budgets, expenses, and financial targets, monitor and control costs to optimize profitability while delivering exceptional customer service and driving sales growth. To qualify for this role, you should ideally have a Bachelor's degree in Business Administration, Marketing, or a related field, proven experience in retail sales management, strong leadership abilities, excellent communication and interpersonal skills, knowledge of retail operations, inventory management, and customer service best practices, and a minimum of 5 years of experience in retail sales management. A proven track record of achieving and exceeding sales targets, and excellent leadership, communication, and interpersonal skills are essential. This is a full-time position with benefits including Provident Fund. The work schedule is a day shift, and the work location is in person.,