Counsellor

Job Description

Medical Counselling : Educate patients on treatment procedures, outcomes, and required consents. Financial Counselling : Explain estimated hospital charges, billing procedures, and financial support options. Consent Management : Responsible for obtaining and documenting informed consents from all patients as per hospital protocol Insurance Counselling : Guide patients and their families regarding insurance eligibility, claim procedures, approvals, and documentation. Act as a liaison between patients, insurance coordinators, doctors, and the billing department. Maintain proper records and ensure transparency and empathy in all communications. Qualifications: MSC Life Sciences or BSC MLT Experience : Minimum 1-2 years of handling lab Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person