Corporate Technology Support Engineer

Responsibilities

• Work within a team of experienced technologists to support applications in various functional areas like Middle Office, Back Office and Treasury.
• Assist in operational tasks such as day-to-day support, incident and problem management and deployment of application releases.
• Develop an appreciation for and participate in process improvement and automation initiatives
• Collaborate with development teams and support various DevOps tools like TeamCity, Jenkins, GitHub, Octopus and Confluence etc.
• To be able to communicate to senior management by giving appropriate updates during outages
• Drive outage calls, engage stakeholders and take ownership in drafting communication around it, including post mortem reports

Qualifications/Skills Required

• Degree or Postgraduate holder in Computer Science / Engineering or related field with 6+ Years of experience.
• Ability to support both Windows and Unix/Linux environments but must be comfortable in UNIX
• Cloud/AWS (EKS, EC2, Clusters) knowledge mandatory. Minimum 4 years expertise working with cloud technologies and very much hands-on.
• Good to have production support or SRE exposure
• Good problem solving and analytic skills.
• Must be able to learn and pick up new concepts quickly
• Strong written and verbal communication skills
• Person must show great commitment and ownership at work
• Self-starter, energetic, independent work ethic
• Excellent team player.