Corporate Butler- Luxury Store

Role Overview:

The Corporate Host will serve as the first point of contact and brand ambassador for the luxury store, ensuring every guest receives a warm, personalized, and memorable welcome. The role is centered on elevating client experience through hospitality, attention to detail, and seamless coordination with the sales and guest relations teams.

Key Responsibilities:

• Guest Reception: Welcome clients with warmth and professionalism, ensuring a smooth and pleasant arrival experience.

• Client Engagement: Offer personalized assistance to guests, anticipate their needs, and guide them through the store experience.

• Hospitality Service: Offer refreshments, ensure comfort, and manage client waiting areas to maintain an impeccable environment.

• Coordination: Liaise with sales, guest relations, and store management teams for efficient client flow and service support.

• Event Support: Assist during private events, client appointments, and in-store experiences to maintain luxury service standards.

• Brand Representation: Reflect the brand’s elegance and values through demeanor, grooming, and communication.

• Guest Feedback: Collect and communicate client feedback to enhance the overall in-store experience.

• Operational Support: Ensure all hospitality supplies and service touchpoints are maintained and replenished.

Skills & Attributes:

• Exceptional communication and interpersonal skills.

• Graceful presence with impeccable grooming and etiquette.

• Strong sense of discretion, poise, and emotional intelligence.

• Customer-centric attitude with attention to detail.

• Ability to multitask and stay composed under pressure.

• Fluent in English (knowledge of additional languages is an advantage).

Qualifications & Experience:

• Graduate / Diploma in Hospitality, Luxury Management, or related field.

• Minimum 3–6 years of experience in luxury retail, hospitality, or guest relations.

• Prior experience in 5-star hotels or high-end brand environments preferred.