Job Description for Team Lead requirements. Should have been designated as a Team Lead for at least 2 years on papers. Should have experience in International Voice. Should have minimum 4+ years of experience in BPO. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilisation formulas. Candidate should be good in communication. Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Schedule: Rotational shift UK shift US shift Application Question(s): Should be able to calculate Attrition, Shrinkage, AHT. Team Lead for at least 2 years on papers. Should have experience in International Voice. Work Location: In person Speak with the employer +91 9964203107 Application Deadline: 18/06/2025
Responsibilities In this role, you will be responsible for : Conduct live-in person/virtual classes to train learners on Core Java, Advanced Java and Frameworks Facilitate and support learners progress/journey to deliver personalized blended learning experience and achieve desired skill outcome Evaluate and grade learners Project Report, Project Presentation and other documents. Mentor learners during support, project and assessment sessions. Develop, validate and implement learning content, curriculum and training programs whenever applicable Liaison and support respective teams with schedule planning, learner progress, academic evaluation, learning management, etc Desired profile : Must be proficient in Core Java, J2EE, JSP, Servlet, JavaScript, HTML5, jQuery, CSS3, Ajax, Angular, React JS, REST Experience in Struts 2.0/Spring 5.0 frameworks and above Should have worked in Webserver/Application Server usage Must have good analysis or problem-solving skills Must have good communication and delivery skills Additional Advantage: Knowledge of Liferay, Omnicom Strong expertise on Java technology stack (Core Java, Advance Java, Spring, Spring Boot, JPA, Hibernate, Struts, Webservices) Good Knowledge of Database (SQL) Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹50,000.00 - ₹65,000.00 per month Application Question(s): Do you speak Tamil How many years of experience as a java trainer Language: English (Required) Work Location: In person Application Deadline: 22/07/2025
Role & responsibilities Hiring for International BPO International Voice Process Requirements - Good communication skills, Fluent English. Qualifications - HSC Freshers/ Graduate Freshers/Experienced. Salary - 20,000 upto 50,000 Job description - Customer service executive, Have to deal with the foreign customers and have to solve their queries out, its an International process. Shifts - Rotational Shifts, 2 Rotational off. Location - Malad, Vikhroli. Immediate joining. Contact - 90047555453 Leesha Bafna Preferred candidate profile Good communication skills, Fluent English.
Role & responsibilities Hiring for International Process Requirements - Fluent English, Good communication. Job Description Have to deal with the foreign customers and solve their queries out. International process. Designation - Sr Customer Service Executive Qualification - Graduate/ HSC/ Experienced Salary - 20,000 to 40,000 Immediate joiners Location - Malad, Vikhroli, Thane Contact - 9004755453 Leesha Bafna Preferred candidate profile
Requirements : ● We are looking for MBBS qualified doctors based out of Bangalore only or willing to relocate. ● Minimum Experience Needed : 1+ years ● Should be multilingual (Hindi/Kannada/English/Telugu/Tamil). Should know at least conversational Kannada. ● Should be MCI /state medical council registered doctor ● Should be comfortable with a split Shift - 9:30 AM to 1:00 PM and 4:00 PM to 8:30 PM ● Must have excellent communication skills ● Superb listening skills ● Must have an empathetic attitude towards patient service ● Dedicated to patient safety and quality of healthcare ● Must be Committed to organizations values and vision Role and Responsibilities : ● Must provide in-person clinical consultation and teleconsultation at a primary health centre based in Bangalore. ● Carrying out the diagnosis, treatment based on standard management protocols and guidelines, counselling and also referral, where and when necessary. ● Evaluate patients and provide appropriate medical treatment for various illnesses and injuries. ● Explain procedures or prescribed treatments to patients. ● Maintain confidentiality and impartiality at all times. ● Collect record and maintain sensitive patient information such as examination results, medical History and Reports : ● Keep up-to-date with medical developments, treatment and medication. ● Document all patient evaluations, treatments, medications and transactions according to company policies and procedures ● Besides physical consultation , communicate with patients through Online mode (i.e. e- consultations on voice/video/chat) ● Help in organizing Health Camps at community and corporate level whenever required. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹960,000.00 per year Application Question(s): MBBS qualified officers only from India Experience: Medical officer (Doctor): 2 years (Required) Work Location: In person
Responsible for the oversight and daily management of a team of collectors up to 15 • Assigns and schedules work assignments for Collection department personnel • Ability to effectively teach strong negotiation and decision-making skills ensuring profitably while maximizing recovery of outstanding balances, documents or resolving escalations • Establishes department productivity standards utilizing statistical reports and measures collection activities, work flows, and procedures to ensure maximum efficiency and quality • Monitor collection calls to ensure compliance to all laws, rules, regulations, policies, procedures and internal controls • Identify, train and mentor team members to ensure highest possible levels of performance and professional development • Perform regular reviews of team members’ account workmanship and performance to ensure compliance with all policies and regulations including administering regular performance reviews • Assume responsibilities for collection escalations, proper follow up by the team members • Administers proper recognition, performance plans and disciplinary action, in accordance with company policy and procedures • Ability to work independently with minimal supervision and as part of a team effort with solid relationship skills. • Proven ability to work with cross-functional teams. • Display highest level of integrity when dealing with customers/employees and processesResponsible for the oversight and daily management of a team of collectors up to 15 • Assigns and schedules work assignments for Collection department personnel • Ability to effectively teach strong negotiation and decision-making skills ensuring profitably while maximizing recovery of outstanding balances, documents or resolving escalations • Establishes department productivity standards utilizing statistical reports and measures collection activities, work flows, and procedures to ensure maximum efficiency and quality • Monitor collection calls to ensure compliance to all laws, rules, regulations, policies, procedures and internal controls • Identify, train and mentor team members to ensure highest possible levels of performance and professional development • Perform regular reviews of team members’ account workmanship and performance to ensure compliance with all policies and regulations including administering regular performance reviews • Assume responsibilities for collection escalations, proper follow up by the team members • Administers proper recognition, performance plans and disciplinary action, in accordance with company policy and procedures • Ability to work independently with minimal supervision and as part of a team effort with solid relationship skills. • Proven ability to work with cross-functional teams. • Display highest level of integrity when dealing with customers/employees and processes
Drive amazing post-sales experiences for our premium members. • Mentor your team like a pro and help them hit those targets. • Keep an eye on the biggies—CSAT, AHT, SLA, shrinkage, attrition & more. • Handle tough customer escalations with grace (and maybe a smile). • Review numbers, trends, and dashboards like a true data ninja. • Keep the energy high, the team motivated, and attrition low. • Continuously tweak and upgrade processes to make things smoother.
As Head IT, you will play a crucial role in driving the technology strategy of the company, focusing on introducing automation and digital solutions to enhance banking services. Your responsibilities will include shaping the technological landscape, streamlining processes, and leveraging cutting-edge technology effectively. You will lead the IT transformation by implementing the new CBS Solution, optimizing the IT network for efficiency and reliability, and designing automation solutions across various banking functions. Additionally, you will evaluate emerging technologies for cost efficiency, oversee the IT infrastructure for scalability and security, and drive digital transformation initiatives such as mobile banking and online services. Establishing robust data analytics practices and cybersecurity frameworks will also be part of your key responsibilities. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or MCA - Minimum of 15 to 20 years of experience in a senior technology leadership role within the banking industry - Proven track record of successfully implementing automation and digitization initiatives - Familiarity with banking operations, regulations, and compliance requirements - Demonstrated expertise in managing IT infrastructure and cybersecurity - Excellent execution and problem-solving abilities The company expects you to develop and implement the overall IT strategy aligned with business objectives and regulatory requirements, ensuring that the IT roadmap supports future growth, customer experience, and operational efficiency. You will also be responsible for governance, risk, and compliance, overseeing cybersecurity policies, disaster recovery plans, and compliance with regulatory guidelines. Additionally, supervising IT infrastructure, ensuring 24x7 uptime, implementing cybersecurity measures, driving digital banking initiatives, managing people and processes, and reporting on IT performance will be key aspects of your role. Joining this company will require you to have strong leadership and communication skills to inspire and lead cross-functional teams effectively. Your ability to negotiate with external technology vendors and stay informed about changing regulatory requirements specific to the banking industry will be essential in ensuring compliance and security across IT systems and processes. Your role will be instrumental in driving the company's technological advancements and ensuring the delivery of superior banking services to customers.,
Job title : Integration tester Job location : Pallavaram , Chennai As an Integration Tester, you will play a crucial role in ensuring the accuracy, integrity, and compliance of XML, API, and EDI transactions and integrations with business requirements and industry standards. This position requires close collaboration with development teams, business analysts, and external partners to facilitate seamless electronic communication. Requirements: · Test Planning: Develop and implement comprehensive test plans for integration testing, including functional and regression testing. · Test Case Management: Create and maintain detailed test cases and scenarios based on specifications and requirements documented in Excel. · Test Execution: Execute both manual and automated tests to validate functionality, reliability, and performance of integrations. · Defect Management: Identify, document, and track defects, collaborating with development teams to troubleshoot and resolve issues efficiently. · Documentation: Maintain clear and comprehensive documentation of test cases, test results, and defect reports to ensure transparency and traceability. · Stakeholder Collaboration: Work closely with developers, business analysts, and other stakeholders to understand requirements and provide constructive feedback on design and functionality. · Process Improvement: Actively participate in initiatives aimed at enhancing testing methodologies and practices. Required Skills/qualifications : · Bachelor’s degree in Computer Science, Information Technology, or a related field. · Strong proficiency in XML, API, and EDI standards (including X12 and EDIFACT) · Proven experience in integration testing for both inbound and outbound messaging systems. (Mandatory) · Proficiency in SQL for data validation and verification. · Experience with API testing tools such as Postman, SoapUI, and Ready API. · Exceptional analytical and problem-solving skills with a keen attention to detail. · Excellent verbal and written communication skills, capable of effective collaboration with cross-functional teams. · Proven experience working in an Agile Scrum environment. · Ability to work independently while also thriving in a team-oriented atmosphere. · European Shifts any 9 hours between 10am to 11pm. Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹1,800,000.00 per year Work Location: In person
Job title : Integration tester Job location : Pallavaram , Chennai As an Integration Tester, you will play a crucial role in ensuring the accuracy, integrity, and compliance of XML, API, and EDI transactions and integrations with business requirements and industry standards. This position requires close collaboration with development teams, business analysts, and external partners to facilitate seamless electronic communication. Requirements: · Test Planning: Develop and implement comprehensive test plans for integration testing, including functional and regression testing. · Test Case Management: Create and maintain detailed test cases and scenarios based on specifications and requirements documented in Excel. · Test Execution: Execute both manual and automated tests to validate functionality, reliability, and performance of integrations. · Defect Management: Identify, document, and track defects, collaborating with development teams to troubleshoot and resolve issues efficiently. · Documentation: Maintain clear and comprehensive documentation of test cases, test results, and defect reports to ensure transparency and traceability. · Stakeholder Collaboration: Work closely with developers, business analysts, and other stakeholders to understand requirements and provide constructive feedback on design and functionality. · Process Improvement: Actively participate in initiatives aimed at enhancing testing methodologies and practices. Required Skills/qualifications : · Bachelor’s degree in Computer Science, Information Technology, or a related field. · Strong proficiency in XML, API, and EDI standards (including X12 and EDIFACT) · Proven experience in integration testing for both inbound and outbound messaging systems. (Mandatory) · Proficiency in SQL for data validation and verification. · Experience with API testing tools such as Postman, SoapUI, and Ready API. · Exceptional analytical and problem-solving skills with a keen attention to detail. · Excellent verbal and written communication skills, capable of effective collaboration with cross-functional teams. · Proven experience working in an Agile Scrum environment. · Ability to work independently while also thriving in a team-oriented atmosphere. · European Shifts any 9 hours between 10am to 11pm. Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹1,800,000.00 per year Work Location: In person