Team Lead International Voice

Job Description

Job Description for Team Lead requirements. Should have been designated as a Team Lead for at least 2 years on papers. Should have experience in International Voice. Should have minimum 4+ years of experience in BPO. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilisation formulas. Candidate should be good in communication. Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Schedule: Rotational shift UK shift US shift Application Question(s): Should be able to calculate Attrition, Shrinkage, AHT. Team Lead for at least 2 years on papers. Should have experience in International Voice. Work Location: In person Speak with the employer +91 9964203107 Application Deadline: 18/06/2025