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Copilot Engineer

Copilot Engineer

CGI

5 - 10 years

15 - 25 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

copilot change management adoption

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

1.

Lead and execute change management strategies for Copilot and Copilot Agents, including communication planning, stakeholder engagement, and feedback collection.
Develop and deliver presentations, business cases, and adopt roadmaps
Document and share lessons learned, adoption metrics, and best practices.

2.

Manage and update the Copilot Champions network, including onboarding, engagement tracking, and maintaining the champions list.
Organize and facilitate community calls, workshops, and knowledge-sharing sessions.

3.

Support the end-to-end enablement process for Copilot Agents: demand intake, ideation, feasibility assessment, UAT, deployment, and post-go-live support.
Contribute to governance proposals and process documentation for Copilot Studio Agents, including knowledge management, security, and compliance considerations.
Maintain and improve agent modularity, scalability, and architecture documentation.

4.

Coordinate and document User Acceptance Testing (UAT) for Copilot Agents, including test planning, feedback collection, and reporting.
Deliver or support Copilot Academies, ad hoc training, and enablement sessions for business units.
Maintain and update user-facing documentation, FAQs, and how-to guides.

5.

Troubleshoot and document technical limitations (e.g., SharePoint/Confluence integration, knowledge source limits) and propose workarounds.
Collaborate with IT, security, and external consultants (on process improvements and tool selection.

Support solution assessments, including criteria definition, KPI tracking, and feedback analysis for GenAI and Copilot solutions

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