ConverSight is in a key growth phase, and we're solving complex problems that matter. We're building solutions that directly improve how businesses run, especially in supply chain and manufacturing. We're hiring a Solution Delivery Manager – Supply Chain to lead the end-to-end delivery of analytics and AI-powered solutions. This role involves working closely with customers—from project kickoff to deployment—to ensure solutions are practical, valuable, and aligned to business needs. You’ll need experience in supply chain processes, comfort with data and analytics, and the ability to manage cross-functional projects. If you're someone who enjoys a mix of strategy, data, and hands-on execution, this role will be a good fit. KEY RESPONSIBILITIES: Solution Design & Delivery Partner with customers to design and deliver tailored supply chain insights and reporting solutions Lead project conversations and translate business needs into design and solution configurations Recommend and apply supply chain best practices across planning, procurement, inventory, logistics, and forecasting Project Ownership Own end-to-end delivery of multiple customer implementations, including kick-off, timeline, budget, and resource coordination Monitor progress against milestones, manage scope changes, and maintain accountability across internal and customer teams Facilitate project documentation and alignment with cross-functional stakeholders (CX, Product, Engineering) Technical Collaboration Work closely with Professional services Engineers and Product teams to ensure smooth data integration and configuration Understand data models and identify issues with data structure, integrity, and accuracy Assist with data validation and QA throughout implementation and go-live Customer Relationship Management Serve as the primary point of contact throughout the implementation lifecycle Build trusted relationships through transparency, regular communication, and strategic guidance Manage expectations, resolve conflicts, and ensure customer satisfaction and engagement Continuous Improvement Contribute to internal playbooks, templates, and SOPs to improve delivery repeatability Identify customer feedback and pain points to suggest product improvements and implementation optimizations KEY SKILLS & COMPETENCIES Growth + CX + Curious Mindset Strong understanding of supply chain operations (planning, sourcing, inventory, logistics, forecasting) Proven experience managing complex projects with multiple stakeholders and deliverables Technical fluency and comfort working with data models, databases, or BI platforms Excellent verbal and written communication and stakeholder management skills Organized, detail-oriented, and proactive in solving challenges and driving alignment Collaborative and customer-centric mindset with the ability to thrive in a fast-paced environment Aligned with ConverSight’s values of Collaborative, Committed, Creative, and Customer-Focused EDUCATION & EXPERIENCE • Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations, Business, or related field (Master’s a plus) • 5+ years of experience in a supply chain, logistics, or operations consulting role • 3+ years of experience managing customer-facing SaaS or technology implementation projects • Experience with ERP systems (SAP, NAV, NetSuite) or BI tools is a plus • Familiarity with project management tools (e.g., Asana, Jira, Monday.com) BONUS POINTS FOR • Background in supporting SaaS software • Experience with HubSpot and ZenDesk (or a similar CRMs and support ticketing and knowledge base platforms) WHY WORK AT CONVERSIGHT? We value trust and ownership. Our team works with flexibility and accountability. You’ll be part of a collaborative team that respects each other’s time, effort, and ideas. Support and recognition are part of the culture here. Open work environment, inclusive, and energetic—with space for diverse perspectives and genuine teamwork. We comply with all statutory benefits including PF, Gratuity , and offer comprehensive health insurance coverage for employees (and family, where applicable). Beyond policies, we focus on long-term learning and career growth, giving you opportunities to work on meaningful challenges and real-world problems. Show more Show less
As a Solution Delivery Manager - Supply Chain at ConverSight, you will play a crucial role in leading the end-to-end delivery of analytics and AI-powered solutions for our customers in supply chain and manufacturing industries. Your responsibilities will include partnering with customers to design and deliver tailored supply chain insights, owning multiple customer implementations, collaborating with technical teams, managing customer relationships, and contributing to continuous improvement efforts. **Key Responsibilities:** - Partner with customers to design and deliver tailored supply chain insights and reporting solutions - Lead project conversations and translate business needs into design and solution configurations - Recommend and apply supply chain best practices across planning, procurement, inventory, logistics, and forecasting - Own end-to-end delivery of multiple customer implementations, including kick-off, timeline, budget, and resource coordination - Monitor progress against milestones, manage scope changes, and maintain accountability across internal and customer teams - Work closely with Professional services Engineers and Product teams to ensure smooth data integration and configuration - Serve as the primary point of contact throughout the implementation lifecycle - Contribute to internal playbooks, templates, and SOPs to improve delivery repeatability - Identify customer feedback and pain points to suggest product improvements and implementation optimizations **Key Skills & Competencies:** - Strong understanding of supply chain operations (planning, sourcing, inventory, logistics, forecasting) - Proven experience managing complex projects with multiple stakeholders and deliverables - Technical fluency and comfort working with data models, databases, or BI platforms - Excellent verbal and written communication and stakeholder management skills - Organized, detail-oriented, and proactive in solving challenges and driving alignment - Collaborative and customer-centric mindset with the ability to thrive in a fast-paced environment **Education & Experience:** - Bachelors degree in Supply Chain Management, Industrial Engineering, Operations, Business, or related field (Masters a plus) - 5+ years of experience in a supply chain, logistics, or operations consulting role - 3+ years of experience managing customer-facing SaaS or technology implementation projects - Experience with ERP systems (SAP, NAV, NetSuite) or BI tools is a plus - Familiarity with project management tools (e.g., Asana, Jira, Monday.com) As a member of the ConverSight team, you will work in a collaborative, respectful, and supportive environment that values trust, ownership, and accountability. You will have the opportunity to contribute to meaningful challenges and real-world problems while focusing on long-term learning and career growth. Additionally, you will enjoy statutory benefits, comprehensive health insurance coverage, and a culture that promotes diversity, inclusivity, and teamwork.,
Roles and responsibilities Understand business requirements for the given Supply Chain Data Analytics project and build high-quality data processing/transformation programs. Perform Data profiling and produce an outcome in business terms. Do data story telling bringing out top insights from the given data. Write complex logics in python programs and construct complex SQLs for achieving the required business logics Create optimization algorithm, ML models at ease. Architect and draw data flow diagrams for complex data transformations Speak with customers and prospects in high degree of technical and functional (supply chain) depth and bring trust Design, develop and optimise the program by analysing bottlenecks and resolving those in a timely Proactively surface the challenges or data quality issues and work to resolve the same in the right way To contribute as an individual contributor as well as module lead with a very high degree of commitment and integrity. Bring innovation in every step. Follow test-driven development. Ability to make effective communication within the team and with the customers. Skills and experience Highly skilled in Python development in Supply Chain Domain (Polars based). Ability to perform Operational research based programming or Advanced analytics Analytical problem solving skills. Highly skilled in Advanced SQL Strong in Data modeling and Dimensional Modeling Experience working in cloud based solutions Very strong in both row level and bulk data processing approaches Ability to arrive at design quickly without any external support Added Advantage for the right candidate Understand challenge statements quickly Exceptional Customer handling Ability to do detailed EDA and Feature Engineering Ability to explain ML programs (Clustering, Regression, Classification) Has certification/Master’s degree in relevant area. Eligibility Minimum of Bachelors degree. 2+ Years of relevant experience Certification or advanced courses in ML/Cloud/NN Certification or degree in Supply Chain
As a Solution Delivery Manager specializing in Supply Chain at ConverSight, you will play a crucial role in leading the end-to-end delivery of analytics and AI-powered solutions for our clients. Your experience in supply chain processes, comfort with data and analytics, and ability to manage cross-functional projects will be essential in ensuring the practicality, value, and alignment of solutions to our clients" business needs. **Key Responsibilities:** - **Solution Design & Delivery** - Partner with customers to design and deliver tailored supply chain insights and reporting solutions - Lead project conversations and translate business needs into design and solution configurations - Recommend and apply supply chain best practices across planning, procurement, inventory, logistics, and forecasting - **Project Ownership** - Own end-to-end delivery of multiple customer implementations, including kick-off, timeline, budget, and resource coordination - Monitor progress against milestones, manage scope changes, and maintain accountability across internal and customer teams - Facilitate project documentation and alignment with cross-functional stakeholders (CX, Product, Engineering) - **Technical Collaboration** - Work closely with Professional services Engineers and Product teams to ensure smooth data integration and configuration - Understand data models and identify issues with data structure, integrity, and accuracy - Assist with data validation and QA throughout implementation and go-live - **Customer Relationship Management** - Serve as the primary point of contact throughout the implementation lifecycle - Build trusted relationships through transparency, regular communication, and strategic guidance - Manage expectations, resolve conflicts, and ensure customer satisfaction and engagement - **Continuous Improvement** - Contribute to internal playbooks, templates, and SOPs to improve delivery repeatability - Identify customer feedback and pain points to suggest product improvements and implementation optimizations **Key Skills & Competencies:** - Growth + CX + Curious Mindset - Strong understanding of supply chain operations (planning, sourcing, inventory, logistics, forecasting) - Proven experience managing complex projects with multiple stakeholders and deliverables - Technical fluency and comfort working with data models, databases, or BI platforms - Excellent verbal and written communication and stakeholder management skills - Organized, detail-oriented, and proactive in solving challenges and driving alignment - Collaborative and customer-centric mindset with the ability to thrive in a fast-paced environment - Aligned with ConverSight's values of Collaborative, Committed, Creative, and Customer-Focused **Education & Experience:** - Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, Business, or related field (Masters a plus) - 5+ years of experience in a supply chain, logistics, or operations consulting role - 3+ years of experience managing customer-facing SaaS or technology implementation projects - Experience with ERP systems (SAP, NAV, NetSuite) or BI tools is a plus - Familiarity with project management tools (e.g., Asana, Jira, Monday.com) In the event of any additional details about the company, they are not present in the provided job description.,