Conversation Bot Engineer

Immediate Joiner

Remote position

4+ Year of experience

Required Skills:

• Experience in development of virtual agents (chatbots, voicebots) and natural language processing
• Experience working with one or more AI/NLP platforms - DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein etc.
• Knowledge of one or more of the following technologies: Python, JavaScript or Node.js
• Experience in training chatbots by analyzing historical chat conversations or large amounts of user generated content and process data
• Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management
• Strong written communication skills
• Ability to learn latest technologies
• Good problem-solving ability

Nice to have skills:

• Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus
• Experience in Test Driven Development & Agile methodologies
• Knowledge of creating an end to end pipeline for development of AI based conversational applications
• Perform text mining, generate and test working hypotheses, prepare and analyze historical data and identify patterns
• Ability to write regular expressions for data cleaning and preprocessing
• Understanding of API integrations, Single-Sign-on and token-based authentication
• Develop unit test cases as per project specific standards
• Experience with HTTP, Sockets, REST and other web services
• Perform keyword and topic extraction from chat logs
• Knowledge of training and tuning topic modelling algorithms like LDA and NMF
• Understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric
• Knowledge of frameworks like nltk and spacy
• Ability to write regular expressions for data cleaning and preprocessing