58 Chatbots Jobs

The role of Specialized AI Tester requires a QA Engineer with expertise in non-deterministic system testing, specifically focusing on AI-driven conversational flows like chatbots. This position is well-suited for individuals who can go beyond traditional QA practices and are enthusiastic about working at the convergence of automation and AI. As a Specialized AI Tester, your responsibilities will include designing and implementing comprehensive test strategies for AI-powered conversational systems, addressing edge cases and unpredictable user behavior in non-deterministic flows, creating automated test suites and reusable frameworks for validating AI models, collaborating closely with development teams to improve AI system performance and reliability, and engaging effectively with stakeholders in a client-facing capacity. To qualify for this role, you should possess hands-on experience in testing non-deterministic or AI-driven systems such as chatbots and virtual assistants, a solid background in automation testing and performance analysis, proficiency in scripting languages like Python and JavaScript for automation purposes, and familiarity with AI/ML testing methodologies would be an added advantage. Excellent communication skills are also essential for successful interaction with stakeholders and clients.,

Responsive is the global leader in strategic response management software, dedicated to transforming how organizations exchange critical information. The AI-powered Responsive Platform enables companies worldwide to accelerate growth, mitigate risk, and enhance employee experiences. With nearly 2,000 customers leveraging Responsive for various responses such as RFPs, RFIs, DDQs, ESGs, security questionnaires, and more, the company is headquartered in Portland, OR, with additional offices in Kansas City, MO, and Coimbatore, India. As the Director of Customer Support at Responsive, you will play a pivotal role in defining and executing the global support strategy. Your responsibilities include leading a growing team of support professionals, establishing a high-performing function that consistently exceeds service level expectations, and fostering a culture of accountability, empathy, and growth. The ideal candidate for this role should possess a strong operational background with experience supporting B2B enterprise customers and a proven track record of delivering high CSAT/SLA metrics while effectively scaling for growth. Key Responsibilities: - Define the vision, goals, and roadmap for the global support function. - Lead and scale a distributed team of support managers, leads, and agents. - Monitor key performance metrics such as CSAT, NPS, SLA, FRT, TTR, etc. - Ensure a consistent, high-quality customer support experience across multiple channels. - Advocate for the voice of the customer within the organization and influence product and engineering roadmaps. - Implement scalable support processes, workflows, and knowledge management practices. - Utilize support tools like Zendesk, Intercom, Salesforce, or similar platforms effectively. - Incorporate automation, AI, and self-service strategies to enhance responsiveness and reduce ticket volume. - Collaborate with cross-functional teams to address complex issues and proactively support account health. - Recruit, train, and develop top talent while fostering a culture of growth and accountability. - Design onboarding and training programs to enhance product knowledge and support delivery. Qualifications: - Bachelor's degree in Business, Technology, or related field; MBA is a plus. - 20+ years of experience in customer support/customer success, with 5+ years in leadership roles. - Proven experience in leading SaaS support operations at scale for B2B enterprise-grade products. - Deep understanding of SaaS metrics, customer lifecycle, and escalation management. - Proficiency in support tools and platforms like Zendesk, Salesforce Service Cloud, Intercom, Jira. - Strong analytical skills with a focus on KPIs, reporting, and operational improvement. Desired Skills: - Extensive knowledge of SaaS business models and the end-to-end customer lifecycle. - Expertise in customer support operations, KPIs, and support analytics. - Familiarity with AI-powered support tools, automation, chatbots, and self-service platforms. - Exceptional communication and interpersonal skills for effective collaboration. - Strong problem-solving, decision-making, and data analysis capabilities. - Ability to manage remote, cross-cultural teams and excel in a virtual-first workplace. Join Responsive to work on impactful solutions, collaborate with a passionate team, and grow your career in an inclusive environment with competitive benefits.,

You will be responsible for architecting and designing IoT based solutions that operate on Microsoft Azure. This includes aspects such as compute, network, storage, security devices, device connectivity, field gateway, cloud gateway, device identity store, topology and entity store, device provisioning, data flow, stream processing, and adherence to Azure Well Architected Framework principles including operational excellence, security, reliability, performance efficiency, and cost optimization. Collaborating with cloud administrators, cloud DBAs, and DevOps/DevSecOps teams, you will implement these solutions and ensure the Azure infrastructure is properly monitored and managed. This involves working on network, storage, compute, management solutions, security solutions, data platforms, monitoring, identity, and security. Additionally, you will assist in calculating Azure consumption for the solution and possess transformational skills such as AI/ML, and chatbots. You will also support sales opportunities for Azure-based solutions, work with subject matter experts to develop integrated solution offerings, collaborate with marketing on industry offerings, and provide support for engineering in overcoming tactical roadblocks. Furthermore, you will be involved in creating offerings with the Centre of Excellence, developing reference architecture and frameworks, creating proof of concepts, building capabilities in various technology areas, as well as training, hiring, developing training content, and building partnerships with technology providers.,

About Us Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel, voice, agents and bots, Exotel is trusted by more than 7000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and Education. Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as your transformative partner, offering an AI-powered communication solution to address all three! Role Overview As the Director / Sr. Director Product Management for AI Products at Exotel, you will lead the strategy, roadmap, and execution of our AI product portfolio, which includes Conversational AI (voice bots and chatbots), Conversational Quality Analysis and Agent Assist. You will play a pivotal role in building cutting-edge AI-first experiences that enhance customer engagement, improve operational efficiency, and differentiate Exotels CPaaS and CCaaS offerings. This role requires a visionary product leader who combines a deep understanding of AI/ML technologies with strong business acumen, user empathy, and execution excellence. You will partner closely with Engineering, Data Science, Design, Marketing, and Customer teams to create scalable AI products that deliver measurable impact. Experience Product Leadership in AI 15+ years of total experience, with at least 5+ years leading AI/ML product development in a SaaS or cloud-based environment. Strong understanding of LLMs, NLP, Speech-to-Text, NLU/NLG, and AI frameworks. Track record of building and scaling AI products from 0 to 1 and 1 to scale. Enterprise & SaaS Experience At least 5 years of experience building products for enterprise-grade clients. Proven success working in B2B SaaS or enterprise tech domains. Prior exposure to customer experience, contact center automation, or sales/service productivity tools is a plus. Tech Fluency Comfortable working with AI/ML engineers and data scientists to define product requirements. Familiarity with model training workflows, data labeling, and model evaluation metrics. Deep appreciation for privacy, security, and ethical considerations in AI products. Business Acumen Ability to quantify TAM/SAM for AI opportunities and build strong business cases. Experience pricing AI solutions (consumption-based, usage-based, or per-seat licensing models). Strong metrics-orientation: focus on adoption, ROI, time-to-value, and operational efficiency. What You Bring Customer First Thinking: You prioritize real-world problems over technology novelty, focusing on how AI delivers outcomes. Strong Product Sense: You translate abstract ideas into structured product plans with measurable outcomes. Bias for Execution: Ability to lead complex AI initiatives with clarity, speed, and cross-functional collaboration. Continuous Learning: You stay updated on AI trends while grounding your decisions in customer feedback. Data-Informed Mindset: Youre fluent in experimentation, A/B testing, and feedback loops to inform product decisions. Thoughtful Collaboration: You foster a culture of alignment without authority, balancing conviction with openness. Leadership Team Leadership Experience hiring, coaching, and growing high-performing product managers. Ability to mentor team members on technical depth, strategy, and stakeholder influence. Cross-Functional Partnership Proven success working closely with AI/ML, engineering, data science, sales, and CX. Skilled in influencing exec stakeholders and aligning divergent viewpoints. Evangelism & Thought Leadership Comfortable representing Exotel at conferences, customer briefings, and analyst forums. Strong storytelling skills to drive internal alignment and external excitement. What This Role Offers Category-Creation Opportunity: Shape Exotels next-gen AI roadmap across customer engagement touchpoints. Impact at Scale: Drive real-time decisioning, automation, and personalization across millions of customer conversations. Innovation Playground: Work with state-of-the-art LLMs, speech models, and real-world data at scale. Career Acceleration: High-visibility role with potential to evolve into VP-level responsibilities. Collaborative Culture: Join a diverse team that values experimentation, humility, and shared win Show more Show less

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About The Role As the Director of Customer Support, you will be responsible for defining and executing the global support strategy. You will lead a growing team of support professionals and build a high-performing function that consistently exceeds service level expectations. This role requires a strong operational leader with a SaaS mindset, experience supporting B2B enterprise customers, and a track record of delivering high CSAT/SLA while scaling for growth. What Youll Be Doing Define the vision, goals, and roadmap for the global support function. Lead and scale a distributed team of support managers, leads, and agents. Set and track key performance metrics (CSAT, NPS, SLA, FRT, TTR, etc.). Ensure a consistent, high-quality customer support experience across channels (email, chat, in-app, voice). Champion the voice of the customer within the organization and influence product and engineering roadmaps through feedback loops. Establish scalable support processes, workflows, and knowledge management practices. Optimize use of support tools such as Zendesk, Intercom, Salesforce, or similar platforms. Leverage automation, AI, and self-service to improve responsiveness and reduce ticket volume. Partner with Customer Success, Product, Engineering, and Sales to resolve complex issues and proactively support account health. Work closely with Product and QA teams to escalate and track bugs, enhancements, and release readiness. Attract, hire, and develop top talent; create a culture of accountability, empathy, and growth. Design onboarding and training programs to enhance product knowledge and support delivery. What Were Looking For Education Bachelor&aposs degree in Business, Technology, or related field. MBA is a plus. Experience 20+ years of experience in customer support/customer success, with 5+ years in leadership roles. Proven experience leading SaaS support operations at scale (ideally for B2B, enterprise-grade products). Deep understanding of SaaS metrics, customer lifecycle, and escalation management. Experience with support tools and platforms (e.g., Zendesk, Salesforce Service Cloud, Intercom, Jira). Analytical mindset with a strong focus on KPIs, reporting, and operational improvement. Experience with ticketing systems and CRM platforms (e.g., Zendesk, Salesforce Service Cloud, Intercom, Jira). Track record of building collaborative teams and mentoring future leaders. Knowledge, Skills & Ability Deep understanding of SaaS business models and the end-to-end customer lifecycle, including onboarding, support, renewals, and expansions. Expertise in customer support operations, KPIs (CSAT, NPS, SLA, FRT, TTR), and support analytics. Familiarity with AI-powered support tools, automation, chatbots, and self-service platforms (e.g., knowledge bases, community forums). Ability to lead and inspire high-performing global support teams, with a strong focus on coaching, development, and accountability. Exceptional communication and interpersonal skills to collaborate across Product, Engineering, and Customer Success teams. Ability to analyze data to uncover trends, proactively resolve root causes, and drive continuous improvement. Capable of maintaining poise under pressure, handling critical escalations, and managing executive-level relationships. Strong problem-solving and decision-making skills, especially in ambiguous or rapidly changing environments. Proven ability to manage remote, cross-cultural teams and operate effectively in a virtual-first workplace. Why Join Us Impact-Driven Work: Build innovative solutions that redefine strategic response management. Collaborative Environment: Work with a passionate team of technologists, designers, and product leaders. Career Growth: Be part of a company that values learning and professional development. Competitive Benefits: We offer comprehensive compensation and benefits to support our employees. Trusted by Industry Leaders: Be part of a product that is trusted by world-leading organizations. Cutting-Edge Technology: Work on AI-driven solutions, cloud-native architectures, and large-scale data processing. Diverse and Inclusive Workplace: Collaborate with a global team that values different perspectives and ideas. Show more Show less

You are invited to join a project with Miratech's trusted global partner as a Quality Assurance Engineer, focusing on testing Conversational AI applications such as chatbots and voicebots. Your primary responsibility will be to design and execute functional and regression test scripts to ensure optimal system performance and reliability. Your key responsibilities will include preparing functional test cases and corresponding test data, conducting call routing and skill-based testing, and maintaining a keen eye for detail to deliver high-quality results with a strong work ethic. You will collaborate effectively within a team, communicate clearly in both independent and team settings, and proactively identify, assess, and manage project risks. Additionally, you will support and manage multiple projects and deadlines simultaneously and be available for occasional evening or weekend support during system deployments as necessary. To qualify for this role, you should have a minimum of 5 years of experience in the IT sphere, with at least 3 years of experience in testing Genesys IVR applications and Conversational AI solutions, including Voice BOTs. You should also have hands-on experience with IVR testing tools such as CYARA Velocity, CYARA Virtual Agent, and CYARA Cruncher, and proficiency in Text-to-Speech (TTS) augmentation, SSML tags, and audio augmentation techniques. Experience in functional test case creation, test data preparation, working with Splunk for query execution and log validation, call routing, and skill-based routing testing is essential. Your strong attention to detail, proactive work ethic, results-driven approach, and excellent communication and interpersonal skills will be key to your success in this role. It would be advantageous if you have experience with Python. In return, Miratech offers a Culture of Relentless Performance, a Work From Anywhere Culture, opportunities for professional growth through certification programs, mentorship, and talent investment programs, a chance to collaborate on impactful projects for top global clients, a welcoming multicultural environment, and a commitment to social sustainability values focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.,

The Lead Product Manager - Conversational AI at IDFC First Bank plays a crucial role in developing and expanding AI-powered solutions to elevate customer experience, streamline processes, and drive decision-making efficiency within the realm of banking products. Working closely with a diverse team including data scientists, AI engineers, digital banking specialists, and compliance professionals, you will lead the charge in crafting AI-driven tools such as personalized services, conversational banking interfaces, and risk assessment mechanisms. Your responsibilities will include shaping the roadmap for Conversational AI in the digital banking sphere, with a focus on enhancing customer interaction, fortifying fraud prevention measures, and optimizing operational workflows. By collaborating with AI/ML experts, data analysts, and business units, you will oversee the implementation of AI-based innovations like chatbots, predictive analytics, and intelligent financial advisors. Furthermore, you will spearhead the development of AI-infused credit risk evaluation models to bolster loan underwriting processes, while also liaising with regulatory and compliance teams to ensure that these models adhere to banking standards and ethical AI guidelines. Defining key performance indicators (KPIs) for assessing AI adoption rates, accuracy levels, and customer-centric impacts will be a crucial aspect of your role, alongside managing multifaceted teams to seamlessly transition AI features from testing phases to full-fledged production environments. Staying abreast of the latest trends in AI within the fintech and banking sectors, you will leverage industry best practices to drive scalable AI deployment strategies that align with organizational goals and industry benchmarks. Education Qualifications: - Bachelor's degree in any relevant field - Post-graduation in any discipline Experience: - 7 to 10 years of relevant experience in the field,

We are looking for a Mid-Level LLM Application Developer with 35 years of experience in software development, who is passionate about building intelligent applications using Azure OpenAI, Python, and LLM frameworks. This is a full-time role focused on designing, developing, and deploying scalable LLM-powered solutions, including chatbots, knowledge assistants, and RAG-based systems. Youll be working closely with cross-functional teams to bring innovative AI solutions to life, leveraging the latest in generative AI and agentic technologies. Job Description: Responsibilities : Design and develop LLM-powered applications using Python and Azure OpenAI services. Build end-to-end Retrieval-Augmented Generation (RAG) pipelines, integrating vector databases, semantic search and other related tools. Develop conversational agents and virtual assistants, using frameworks like LangChain or LlamaIndex. Craft effective prompts using advanced prompt engineering and prompt design techniques. Integrate LLMs with external tools, APIs, and business data systems. Apply Agentic AI patterns to RAG and AI Workflows, interacting with LLMs by orchestrating various agents together Deploy and manage applications using Azure Functions, Azure AI services, and serverless components. Ensure performance, scalability, and reliability of AI solutions on Azure. Collaborate across teams and participate in agile development processes. Required Skills (Must Have): Strong proficiency in Python programming language. Expertise in Azure OpenAI Service, including foundation model usage and integration. Build and deploy AI solutions leveraging Azure AI services (e.g., Cognitive Services, Azure ML, Azure AI Search). Deep experience in prompt engineering, including various prompting strategies (few-shot, chain-of-thought, etc.). Hands-on experience building RAG pipelines with vector databases and tool integrations. Proven experience developing chatbots or virtual assistants using LLMs. Proficiency in at least one LLM application framework (e.g., LangChain, LlamaIndex). In-depth understanding of LLM models, their capabilities, and applications. Good understanding of LLM evaluations, and how to evaluate LLM model outputs. Good understanding of using AI Agents and Agentic AI Patterns to integrate with LLMs Experience deploying with Azure Function Apps and broader Azure ecosystem. Solid grasp of API integrations and data workflow design. Strong problem-solving skills and ability to deliver scalable, efficient code. Excellent communication and team collaboration abilities. Preferred Skills (Good to Have): Familiarity with Multi-Agent AI orchestration and agentic workflows. Experience building cloud-native services with serverless architectures. Understanding of NLP techniques and data transformation pipelines. Familiarity with LLMOps concepts and AI model lifecycle. Qualifications : Bachelors degree in computer science, Computer Engineering, or a related field. 3+ years of experience in software development. Experience with LLM applications and cloud platforms. Strong understanding of software development methodologies (e.g., Agile). Location: DGS India - Pune - Kharadi EON Free Zone Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent Show more Show less

You will be responsible for managing Data Science and Machine Learning projects with a focus on AI applications. The role is based in PAN India and follows a Hybrid work mode. Ideal candidates should have 12 to 16 years of experience in Machine learning, NLP, computer vision, gen AI, or LLM, with a mandatory requirement of a Full-time PhD from tier1 institutions. A minimum of 5 years of post-PhD experience is required for candidates. Professors with teaching experience in the specified domains from tier1 institutions are also encouraged to apply. As an AI/ML Engineer, your primary role will involve developing applications and systems utilizing AI tools and Cloud AI services. You will be expected to create application pipelines on the cloud or on-premises with production-ready quality. The role may include working on GenAI models, deep learning, neural networks, chatbots, and image processing among other tasks. Key skills required for this position include expertise in Computer Vision, while additional skills are considered beneficial but not mandatory. The educational qualification sought is a Ph.D. in Computer Science, Electrical Engineering, Electronics, Electronics and Communication, Data Science/AI, Mathematics, and Statistics from reputed institutes such as IITs, IISc, IIITs, and ISIs. We are seeking an innovative AI Research and Innovation Practitioner who can develop new algorithms, enhance existing models, and explore novel AI applications to solve complex challenges faced by clients. The position offers opportunities to work across various AI areas, including Speech and Audio, Computer Vision, Natural Language Processing, and Multi-modal AI. Emerging research tracks on Agentic AI autonomous systems are also part of the role, focusing on goal-driven intelligent systems that can reason, plan, and adapt using AI technologies.,

As a Senior Java Developer/Technical Lead for Voice & Email Platform at our growing team, you will be responsible for developing, optimizing, and maintaining Java-based applications. Your role involves working with RESTful APIs, Webhooks, and WebSocket protocols to facilitate real-time communication. Building secure and scalable backend systems to efficiently handle high-volume traffic is a key aspect of your responsibilities. Collaboration with cross-functional teams is essential to enhance performance and reliability. Additionally, you will troubleshoot issues related to support tickets and third-party integrations and optimize system performance using multithreading, caching, and database indexing techniques. To excel in this role, you should have 3 to 7 years of experience as a Senior Developer, with expertise in Java, Spring Boot, Hibernate, and Microservices. Hands-on experience with Asterisk or Freeswitch, along with a solid understanding of RESTful APIs, Webhooks, and JSON, is required. Proficiency in MySQL, PostgreSQL, or NoSQL databases (MongoDB, Redis), exposure to AWS and scalable application architecture, and familiarity with message brokers like RabbitMQ and Kafka are necessary. Knowledge of security protocols such as OAuth, JWT, and experience with Docker, Kubernetes, CI/CD pipelines, and Git (GitHub, GitLab, Bitbucket) is expected. Unit testing using JUnit, Mockito, experience in CPaaS, and understanding of chatbots, NLP, and AI-driven messaging are essential skills. For the Tech Lead role, in addition to the above requirements, you need to have a strong grasp of design patterns and best practices, proven leadership and team mentorship abilities, and experience in managing sprints and tasks via tools like JIRA. Exposure to building Voice Bots using AI/ML is considered a significant advantage. The ideal candidate should hold a Bachelors or Masters degree in Computer Science, Information Technology, or a related field. If you are passionate about building high-performance communication systems and enjoy solving real-world challenges, we encourage you to apply for this exciting opportunity with us. Contact us directly via messaging or apply now to jobs@pinnacle.in or dhiraj.rokade@pinnacle.in. Join us in revolutionizing communication platforms and making a difference in the tech industry! #JavaJobs #Hiring #TechLead #SeniorDeveloper #SpringBoot #VoicePlatform #MessagingPlatform #CPaaS #AI #Freeswitch #Asterisk #Microservices #LiveChat,

As an equal opportunity provider founded on strong business ethics and driven by a team of over 250 experienced professionals, E2M is not your regular digital marketing firm. Our client base consists of digital agencies seeking assistance in solving bandwidth issues, reducing overheads, and boosting profitability. We are looking for diligent professionals like you to join us in making these dreams a reality. Your responsibilities will include designing, implementing, and optimizing automated workflows, email/SMS campaigns, sales funnels, and CRM pipelines using GoHighLevel. You will be tasked with setting up and managing various elements such as forms, surveys, appointment calendars, memberships, and online courses. Integration of third-party platforms through tools like Zapier, Pabbly, Make, Twilio, Stripe, and APIs will also be part of your role to ensure seamless data flow between systems. Collaboration with internal project managers and client teams is essential to align automations with marketing and sales objectives. Troubleshooting and resolution of issues in funnel setups, campaign delivery, and integrations will be a key aspect of your work. It is crucial to stay updated on GoHighLevel's features, templates, and best practices to enhance performance and scalability. Your ability to build and manage multi-step funnels, conditional logic workflows, and lead nurturing automations will be valued. Proficiency in contact segmentation, tagging strategies, and custom value mapping within GoHighLevel is required. You should also be adept at setting up and automating pipeline stages, opportunity tracking, and lead source attribution. Translating automation requirements from non-technical clients into executable workflows is an essential skill set. Required Skills & Qualifications: - Proven hands-on experience with GoHighLevel, including funnels, workflows, CRM, and email/SMS automation. - Strong understanding of automation logic and client journey mapping. - Familiarity with Zapier, webhooks, and integrating third-party apps. - Ability to quickly identify and resolve issues, along with clear communication with stakeholders. - Strong organizational and documentation skills for process handoff and maintenance. Preferred Skills: - Familiarity with Google Tag Manager (GTM), UTM tracking, and basic analytics. - Exposure to AI tools, chatbots, or voice/text automation solutions. - Experience setting up custom dashboards and reporting templates within GoHighLevel. - Basic HTML/CSS skills for email formatting or form customization.,

Jio Haptik, an AI leader in the industry, acquired by Reliance Jio Digital Services in April 2019, is at the forefront of AI-powered innovation. With a remarkable track record of processing over 15 billion two-way conversations across various channels and languages, Haptik stands out as a Category Leader recognized by esteemed platforms like Gartner, G2, and Opus Research. Noteworthy accolades include winning the Tech Startup of the Year in the AI category at Entrepreneur India Awards 2023 and the gold medal for Best Chat & Conversational Bot at Martequity Awards 2023. Currently, Haptik boasts a dedicated team of 200+ employees operating from offices in Mumbai, Delhi, and Bangalore. As a Test Automation Engineer at Haptik, you will be responsible for designing, developing, and maintaining automation test suites encompassing API, UI, integration, and regression testing. Your role will involve collaborating with developers and product managers to formulate effective test strategies for new features spanning web, voice, and GenAI-based workflows. Additionally, you will play a crucial role in establishing automated CI pipelines for test execution and reporting, identifying and addressing QA bottlenecks in release cycles, ensuring comprehensive test coverage for critical use cases, and contributing to post-release test automation to mitigate regressions. To thrive in this role, we are seeking candidates with 3-6 years of experience in test automation within the realm of scalable SaaS or platform products. Proficiency in utilizing test automation frameworks such as Selenium, Playwright, or Cypress is essential, along with a strong grasp of API testing tools like Postman, RestAssured, or Karate. Familiarity with CI/CD tools like GitHub Actions, Jenkins, or GitLab CI, coupled with proficiency in scripting languages such as Python, JavaScript/TypeScript, is highly desirable. An adept understanding of backend systems, experience in Agile/Scrum environments, and exposure to testing LLM-based features, chatbots, or voice assistants will be advantageous. At Haptik, you will be part of a dynamic team that thrives on innovation and collaboration. Working alongside industry leaders recognized by Business World, Forbes, and MIT, you will have the opportunity to contribute to disrupting the ever-expanding AI market. The organizational culture at Haptik fosters a spirit of creativity and freedom, emphasizing the importance of taking breaks while working diligently. As we navigate towards a Gen AI-first world, Haptik remains committed to empowering its employees to drive impactful solutions and embody core values such as honesty, ownership, perseverance, communication, impact, curiosity, courage, agility, and selflessness.,

As an AI Automation Executive, you will play a crucial role in supporting the design, development, and implementation of AI-based automation solutions across various business processes. Your responsibilities will include identifying automation opportunities, creating AI workflows, and enhancing operations through the use of cutting-edge tools and platforms. You will be tasked with identifying business areas and repetitive processes that can benefit from AI-driven automation. By leveraging AI tools, APIs, and automation platforms such as Zapier, Make, UiPath, and Power Automate, you will design and implement automation workflows to streamline operations. Additionally, you will develop and maintain chatbots, AI assistants, and other AI-based solutions using tools like OpenAI and Dialogflow. Collaboration with internal teams will be essential as you gather requirements and translate them into automation projects. Monitoring, analyzing, and optimizing automated processes to ensure performance, accuracy, and reliability will also be part of your responsibilities. Upholding data security and compliance standards within automation workflows will be a key priority. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Previous experience with AI tools, workflow automation platforms, or scripting languages like Python and JavaScript will be advantageous. Familiarity with tools such as OpenAI, ChatGPT, Zapier, Make (Integromat), and Power Automate is desirable. Strong problem-solving and analytical thinking skills will also be crucial for success. Staying updated with the latest trends and tools in AI, machine learning, and process automation will be necessary. Providing support and training to team members on new AI tools and systems, as well as documenting processes, workflows, and best practices for future reference, are key aspects of this role. This is a full-time position that requires in-person work. If you are a tech-savvy and innovative professional with a passion for AI automation, we encourage you to apply and be part of our dynamic team.,

As a Technical Lead for TheTeacherAPP (TAPP) in the Edtech department at our Gurugram location in Haryana, you will be responsible for leading end-to-end mobile application development in alignment with the organization's vision. Your role will involve collaborating with cross-functional teams including product, design, and QA to ensure timely delivery of features. With a Bachelor's or Master's degree in Computer Science, Engineering, or a related field, along with 8+ years of software development experience (including 3+ years in a leadership role), you will play a key part in mentoring developers and upholding software quality, security, and performance standards. Your responsibilities will include evaluating and implementing scalable architecture for web applications and APIs, monitoring costs for app development and server hosting, providing technical documentation and progress updates to leadership, translating business requirements into technical specifications, and collaborating with vendor partners to set specifications for new versions. You will also be involved in unit and integration testing before launch, leading feature rollouts such as Teachers Lounge, Role-Based Access, Advanced Chatbots, and Enhanced Analytics, and mentoring the team and vendors. Moreover, your role will require you to oversee UX/UI enhancements by working closely with designers, contribute to AI chatbot integration and data analytics improvements, deploy new technology solutions for automation, implement best practices for data protection, and act as a facilitator between various teams including product, design, QA, and DevOps. An understanding of chatbots, UX/UI principles, project management, AI tools for the e-learning industry, QA processes, Python, Flutter, mobile app development, database management, AWS, and automation using AI tools will be essential for excelling in this role.,

As a Senior Data Scientist, you will utilize your extensive experience and expertise in AI/ML technologies to drive innovation and solve real-world problems. Your responsibilities will include designing, developing, and optimizing recommendation systems to enhance user experience, building advanced NLP chatbots for automating customer interactions, leading Generative AI solutions, and applying Large Language Models like GPT and BERT to create innovative business-specific solutions. Collaboration with cross-functional teams is key as you integrate machine learning models into production systems, perform data exploration and feature engineering, and stay updated on the latest advancements in AI and ML technologies. Mentoring junior data scientists and engineers, collaborating with product managers and business stakeholders, and ensuring ethical and responsible model development are also crucial aspects of this role. To excel in this position, you should have 5+ years of experience in data science or machine learning, with strong expertise in recommendation systems, chatbots, Generative AI, and Large Language Models. Proficiency in machine learning frameworks like TensorFlow and PyTorch, as well as experience with cloud platforms and data pipelines, will be essential. Your problem-solving skills, statistical knowledge, and ability to convey technical concepts to non-technical stakeholders will further contribute to your success in this role. Joining our rapidly growing product-based company will provide you with the opportunity to collaborate with a talented team, work on high-quality software solutions, and enjoy a competitive compensation and benefits package. If you are passionate about AI/ML technologies and eager to make a significant impact, this role offers an exciting and rewarding career opportunity.,

Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com ASAP. Strong background in traditional AI/ML Experience building GenAI chatbots, agents, implementing tools with Gemini or similar vendors Fine tuning experience of LLMs Ability to work with LLM APIs Experience with modern Generative AI development frameworks and tools (LangChain, Vector DBs) Agentic Frameworks (e.g., LangGraph, CrewAI, ). Experience with prompt engineering Experience with RAG architecture Experience in Google Cloud and Vertex AI Experienced with Python Please let me know, if any of your friends are looking for a job change. Kindly share the references. Please Note: WFO- Work From Office (No hybrid or Work From Home) Shift Details: IST Shift - 12.30 PM to 9.30 PM IST -2 ways free cab facility(Pickup+Drop) Years of Exp-5 to 10 years Interview Mode- 2 rounds Virtual interview Thanks and Regards, Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com

We are seeking a passionate and skilled AI/ML Engineer to be a part of our team in the development of cutting-edge web and mobile applications that are powered by artificial intelligence. Your role will involve close collaboration with product managers, designers, and developers to incorporate intelligent features that enhance user experience and deliver real-world value. This is an exciting opportunity to work at the convergence of machine learning, natural language processing, and full-stack development, where you will apply your expertise to create tangible products that are utilized by a large user base. Your responsibilities will include designing, developing, and deploying machine learning models for both web and mobile applications. You will work in conjunction with frontend and backend teams to seamlessly integrate ML features into the product. Additionally, you will preprocess and analyze structured and unstructured data for training and evaluation purposes, as well as construct pipelines for model training, testing, deployment, and monitoring. As an AI/ML Engineer, you will be tasked with implementing AI features such as recommendation systems, chatbots, NLP pipelines, or computer vision. It will be essential to optimize these models for performance and scalability on various platforms including web and mobile. Furthermore, staying abreast of the latest advancements in AI/ML and evaluating their relevance to the product will be key aspects of this role. This is a full-time position that requires in-person work at the designated location.,

You will be part of a high-impact emotional AI startup called AIRA, which is India's first emotionally intelligent AI voice companion. As a Kotlin Android Developer on the core team, you will play a crucial role in developing AIRA - the First Emotionally Intelligent AI Companion App in India. Your primary focus will be on Android development using Kotlin, with a strong emphasis on AI/ML integration, particularly in speech-to-text (STT) and text-to-speech (TTS) functionalities. Your responsibilities will include collaborating closely to build the mobile Minimum Viable Product (MVP) from the ground up. It is essential that you are deeply interested in emotional AI, scalable architecture, and writing clean, efficient code. This position is strictly dedicated to mobile-AI development, and applicants seeking web or UI/UX roles should refrain from applying. To qualify for this role, you should have proven experience in Android app development using Kotlin, with a minimum of 1 year preferred. Experience in AI/ML integration within mobile apps, such as Whisper, LLM APIs, TensorFlow Lite, and ONNX, is crucial. Additionally, familiarity with REST APIs, local storage, Jetpack components, and multi-threading in Android is required. Previous involvement in voice-based apps, chatbots, or AI companions is considered a significant advantage. The ability to work independently and deliver high-quality code within strict timelines is essential. Basic knowledge of Git, GitHub, and agile workflows will be beneficial. A genuine passion for emotional AI, clean UI/UX design, and ensuring optimal performance on low-end Android devices will be highly valued in this role.,

The role of a Software Engineer (Node Js) at Nuacem involves being hands-on in web services and server-side experience. Your responsibilities will include analyzing business requirements, collaborating with different business teams, and participating in the solution design process. You will primarily work with Node.js, NOSQL, and other relevant technologies as part of the core development team, focusing on developing server APIs/components and scaling applications and database infrastructure processes. With a minimum experience range of 5 years, you will work on high traffic/real-time Enterprise apps, following Agile Methodologies, Design Patterns, and Software Revision Control Systems. You are expected to gain experience in scaling applications and database infrastructure in an innovative and creative environment. The ideal candidate must possess strong expertise in either Java or Python, along with Node.JS. Proficiency in JSON, Redis/MongoDB, and Web Sockets is essential. Additional knowledge of AI, NLP, ML, and Chatbots would be advantageous. Familiarity with Linux/Unix flavors, Web Services using REST and SOAP, different authentication/authorization techniques, server-side programming, code documentation, and handover is required. Basic knowledge of Sockets, Queuing Systems like RabbitMQ, Kafka, building scalable, high-available platforms, exposure to cloud platforms like AWS/GCP/Azure, and UI-side development experience in Java Script/Angular.JS/React.JS/Vue.JS would be beneficial. As a Sr. Backend Developer at Nuacem, this full-time position is based in Hyderabad. Your leadership competencies will be vital, including strategic thinking, driving results, fostering a high-performance culture, and inspiring/teaching others to excel.,

As a key member of the HR Enterprise Applications team, you will play a crucial role in leading the operations and implementation of SuccessFactors/SAP HR applications. Your primary objective will be to ensure that these applications align effectively with the business needs and objectives. Collaborating with cross-functional teams, you will analyze business requirements and design innovative solutions to enhance the overall employee experience. Your responsibilities will include developing and maintaining a comprehensive roadmap for integrating AI technologies into SuccessFactors. By implementing AI-enabled features such as chatbots, natural language processing, and machine learning algorithms, you will drive innovation and efficiency improvements within the HR processes. Providing guidance and support to HR teams, you will help them leverage the latest technologies to automate processes, improve decision-making, and deliver personalized experiences to employees. To excel in this role, you should have a minimum of 5 years of experience in HR technology, specifically focusing on SuccessFactors/SAP HR implementation and administration. A strong understanding of HR processes, practices, and systems is essential, along with experience in project management methodologies and tools. Your analytical and problem-solving skills will be crucial in evaluating and implementing AI technologies within SuccessFactors. Preferred industries for this role include Manufacturing and Information Technology. A Bachelor's or Master's degree in Computer Science, Information Systems, or a related field is required to meet the qualifications for this position. In terms of primary skills, you should have proven experience in successfully implementing SuccessFactors/SAP HR, along with the ability to strategically think about AI-enabled solutions and their impact on employee experience and business outcomes. Experience in integrating AI technologies with existing HR systems and processes will be beneficial. Effective communication and collaboration skills are also necessary to convey complex technical concepts to non-technical stakeholders. Secondary skills that would be advantageous include understanding best practices and benchmarking processes in HR. Furthermore, your behavioral competencies should include the ability to articulate a clear vision for the SuccessFactors implementation project, inspire and motivate team members, facilitate collaboration between HR, IT, and external consultants, and build strong relationships with stakeholders to ensure alignment and trust.,

You are a proactive and tech-savvy AI Recruitment Executive responsible for managing end-to-end recruitment processes using AI-powered tools and platforms. Your primary focus will be on leveraging artificial intelligence to efficiently source, screen, and shortlist candidates while enhancing overall recruitment quality and speed. Your key responsibilities will include utilizing AI-based recruitment tools to match candidates with open positions, building and maintaining a robust candidate pipeline through data-driven strategies, analyzing recruitment metrics to optimize talent acquisition strategies, collaborating with hiring managers to define role requirements, and conducting initial screenings using chatbots, automated assessments, and AI-enhanced interviews. Additionally, you will be managing candidate communication, interview scheduling, and follow-ups through applicant tracking systems integrated with AI tools. To excel in this role, you should hold a Bachelor's degree in Human Resources, IT, Data Science, or a related field, along with at least 3 years of recruitment experience, preferably with AI tools. Familiarity with AI-powered sourcing platforms such as HireVue, Pymetrics, SeekOut, or X0PA is highly desirable. Preferred skills for this position include certifications in AI, machine learning, or HR analytics, experience with CRM or ATS tools like Zoho Recruit, Greenhouse, or Lever, and exposure to predictive hiring and resume parsing algorithms. This is a full-time position located in Gandhinagar, and your work will be conducted in person.,

The Lead - Customer Experience role at Wiom is a crucial position that plays a significant part in the company's growth journey. As a Lead - Customer Experience, you will collaborate with various stakeholders to drive strategic and operational initiatives that have a direct impact on the lives of 500 million individuals. This role demands exceptional problem-solving, execution, and communication skills, offering you the opportunity to tackle complex business challenges. In this role, you will have ownership of several key workstreams aimed at enhancing customer experience and operational efficiency. Your responsibilities will include managing end-to-end customer support operations, implementing customer-centric strategies aligned with business objectives, fostering a culture of customer obsession, leveraging technology for transformation, tracking key performance metrics, optimizing service processes, utilizing data for insights, and driving scalability within the customer experience team. To excel in this position, you should possess a strong background in customer experience management, leading large-scale customer service teams, and delivering exceptional service levels. Your success will be measured by your ability to drive process optimization, automation, and transformation initiatives, as well as your proficiency in data-driven decision-making. Hands-on experience with AI, automation tools, and customer service platforms will be beneficial, along with strong stakeholder management skills and excellent communication abilities. If you thrive in a fast-paced, high-growth environment, enjoy team leadership, and are passionate about enhancing customer experiences, this role at Wiom offers a unique opportunity for professional growth and impact.,

As a Senior Automation Engineer at NiCE, you will be part of a dynamic team that embraces challenges and constantly pushes boundaries. With 5 to 8 years of experience, you will have the opportunity to showcase your skills in testing AI agents and chatbots, along with a strong background in working with the AWS platform. Additionally, experience in testing LLMs is preferred, coupled with a good understanding of Python programming. Joining NiCE means becoming part of a global company that is known for disrupting the market and setting the highest standards. You will work alongside the best professionals in a fast-paced, collaborative, and innovative environment. At NiCE, every day presents an opportunity for learning and growth, with endless internal career prospects across various roles, disciplines, domains, and locations. If you are passionate, innovative, and driven to exceed expectations, NiCE offers you the chance to ignite your career. At NiCE, we believe in fostering a flexible work environment through our NiCE-FLEX hybrid model. This model allows for a balance of 2 days working from the office and 3 days of remote work each week. Office days are dedicated to face-to-face meetings that encourage teamwork, collaboration, and the generation of innovative ideas in a vibrant and interactive setting. NiCE, a global leader with over 8,500 employees across 30+ countries, is known for its cutting-edge software products used by 25,000+ businesses worldwide. As a market leader in AI, cloud, and digital technologies, NiCE is committed to delivering exceptional customer experiences, combating financial crime, and ensuring public safety. Join NiCE and be part of an innovation powerhouse that is shaping the future of technology.,

As a NLP & Generative AI Engineer at Gigaforce, you will be part of our dynamic AI/ML team based in Noida, working on cutting-edge technologies to revolutionize the insurance claims processing industry. We are a California-based InsurTech company with a strong focus on innovation and digital transformation in the Property and Casualty sector. You must have a minimum of 2 years of hands-on experience in traditional machine learning, natural language processing, and modern generative AI techniques to be considered for this role. We are looking for individuals who are passionate about deploying GenAI solutions to production, working with open-source technologies, and handling document-centric pipelines efficiently. Your main responsibilities will include building and deploying NLP and GenAI-driven products focusing on document understanding, summarization, classification, and retrieval. You will be designing and implementing models using LLMs such as GPT, T5, and BERT, along with working on scalable, cloud-based pipelines for training, serving, and monitoring models. Collaboration is key at Gigaforce, and you will work closely with cross-functional teams including data scientists, ML engineers, product managers, and developers. Additionally, you will contribute to open-source tools and frameworks in the ML ecosystem, deploying production-ready solutions using MLOps practices, and working on distributed/cloud systems with GPU-accelerated workflows. To be successful in this role, you should have a strong grasp of traditional ML algorithms, NLP fundamentals, and modern NLP & GenAI models. Proficiency in Python, experience with cloud platforms like AWS SageMaker, GCP, or Azure ML, and familiarity with MLOps tools and distributed computing are essential. Experience with document processing pipelines and understanding insurance-related documents is a plus. If you are looking for a challenging role where you can lead the design, development, and deployment of innovative AI/ML solutions in the insurance industry, then this position at Gigaforce is the perfect opportunity for you. Join us in our mission to transform the claims lifecycle into an intelligent, end-to-end digital experience.,

You are looking for a highly motivated Senior MEAN Stack Developer willing to work in a dynamic start-up environment that requires dedication and passion for coding. This full-time, onsite role at SimplifyVMS offers the opportunity to contribute to the development of scalable SaaS solutions in the HR Tech domain. As a Senior MEAN Stack Developer, you will be responsible for leading the end-to-end development of high-performance SaaS applications, implementing microservices-based solutions, and ensuring the security and scalability of the platform. Your expertise in MEAN stack technologies, cloud architecture, and DevOps practices will be crucial in optimizing application performance and maintaining high availability. Key Responsibilities: - Develop and architect scalable SaaS applications in HR Tech using MongoDB, Express.js, Angular, and Node.js. - Implement microservices-based solutions with a focus on security and scalability. - Collaborate with product and design teams to enhance UI/UX and create intuitive HR features. - Deploy and manage applications on AWS, implement CI/CD pipelines, and optimize application performance. - Mentor junior developers, conduct code reviews, and follow Agile methodologies for high-quality releases. Required Qualifications: - 8-10 years of software development experience with MEAN stack proficiency. - Strong knowledge of Node.js, Express.js, MongoDB, and Angular. - Experience in data security practices, OAuth2, JWT, and real-time data streaming. - Familiarity with third-party HR Tech APIs is a plus. Preferred Qualifications: - Experience in AI-driven analytics, chatbots, and machine learning for HR automation. - Knowledge of blockchain-based credential verification and contributions to open-source projects. Join us at SimplifyVMS to be part of a fast-growing HR Tech SaaS company, work with cutting-edge technologies, and collaborate in an innovative environment that values your ideas and contributions. Competitive salary, stock options, and career growth opportunities await you in this challenging yet rewarding role.,