15 Alexa Jobs

Immediate Joiner Remote position 4+ Year of experience Required Skills: Experience in development of virtual agents (chatbots, voicebots) and natural language processing Experience working with one or more AI/NLP platforms - DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein etc. Knowledge of one or more of the following technologies: Python, JavaScript or Node.js Experience in training chatbots by analyzing historical chat conversations or large amounts of user generated content and process data Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management Strong written communication skills Ability to learn latest technologies Good problem-solving ability Nice to have skills: Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus Experience in Test Driven Development & Agile methodologies Knowledge of creating an end to end pipeline for development of AI based conversational applications Perform text mining, generate and test working hypotheses, prepare and analyze historical data and identify patterns Ability to write regular expressions for data cleaning and preprocessing Understanding of API integrations, Single-Sign-on and token-based authentication Develop unit test cases as per project specific standards Experience with HTTP, Sockets, REST and other web services Perform keyword and topic extraction from chat logs Knowledge of training and tuning topic modelling algorithms like LDA and NMF Understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric Knowledge of frameworks like nltk and spacy Ability to write regular expressions for data cleaning and preprocessing

As an Automation Engineer at our company located in Gurgaon, you will be responsible for planning, installing, and managing automation systems for homes and commercial properties. Your role will involve hands-on knowledge of wiring, system integration, and smart device setup. It is crucial that you can collaborate effectively with clients, designers, and technical teams to ensure successful project execution. Your key responsibilities will include designing and implementing automation systems for lighting, AV, HVAC, security, and energy management. You will be expected to install and configure smart devices, controllers, and sensors, as well as handle wiring layout and system mapping for both new and existing sites. Integration of products using platforms like KNX, Zigbee, Z-Wave, Modbus, Control4, Alexa, Google Home, among others, will be a key part of your daily tasks. Troubleshooting system issues, providing ongoing maintenance, and coordinating with architects, interior designers, and electricians during project execution are also essential aspects of the role. Additionally, you will be responsible for training clients on system usage. To excel in this role, you should have a minimum of 3 years of experience in home or commercial automation. A strong knowledge of smart platforms such as KNX, Control4, Home Assistant, and familiarity with AV brands like Marantz, Cambridge Audio, Q Acoustics are required. An understanding of networking, IP setup, cable management, and the ability to read and create technical drawings and wiring diagrams are also important skills for this position. Strong problem-solving and communication skills are necessary to effectively fulfill the responsibilities of this role. Preferred qualifications for this position include a degree or diploma in Electrical, Electronics, or related fields, certification in automation platforms (e.g., KNX, Control4), and experience in both residential and commercial projects. This is a full-time, permanent position with a day shift schedule. To be considered for this role, please be prepared to answer application questions regarding the brands you've worked with, describe a complete automation project you handled, detail your experience in integrating AV systems with automation setups, explain your approach to wiring design and network planning for smart home or office projects, and provide information about your current monthly salary. If you meet the required qualifications and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.,

You should have expertise in Automation Testing using JAVA, Python, JavaScript, BDD/Behave, REST API, Postman, Selenium, Selenium Grid, Pytest framework, Jira, TestRail, and GitHub. It is necessary to have experience in REST API, Postman, and UI automation Testing for cross-browser testing. Additionally, automation experience in the IoT domain is required. Knowledge of IOT technologies such as MQTT, and familiarity with voice controllers like Alexa and Google Home will be considered a plus. You must have experience in developing a Test Automation framework from scratch and a minimum of 5 years of relevant experience in Automation testing. Experience in integrating automation scripts into Jenkins (CI/CD) pipelines is beneficial. Furthermore, familiarity with Test Life Cycle Management and Agile Methodologies is essential. Experience in Appium or similar tools for Mobile automation is also necessary. Good to have experience includes working with SaaS Platforms and their release processes, as well as Performance Testing using JMeter or similar tools. Possessing an ISTQB Certification would be an advantage.,

As a Home Automation Programmer at our cutting-edge Home Automation Company, you will be an integral part of our growing team. We are seeking a talented and tech-savvy individual with a passion for creating seamless and intelligent living experiences through smart home technologies. Your role will involve programming and configuring various home automation platforms such as Control4, Lutron, Crestron, or KNX for both residential and commercial settings. Your responsibilities will include designing custom automation scenes for lighting, HVAC, security, AV systems, and smart devices. You will also be tasked with integrating third-party smart home devices like Alexa, Google Assistant, IP cameras, and smart TVs. Collaboration with system designers, electricians, and installers will be crucial to ensure the successful deployment of automation solutions. Providing on-site or remote troubleshooting and technical support to clients, conducting testing, and maintaining up-to-date documentation for system configurations and changes will be essential aspects of your role. Staying informed about the latest trends in smart home technology and automation tools will also be expected from you. Required Skills & Qualifications: - Hands-on experience with at least one home automation platform (e.g., Control4, Crestron, KNX, or Lutron). - Basic knowledge of electronics, electrical wiring, and smart home devices. - Understanding of communication protocols (e.g., RS-232, IP, Zigbee, Z-Wave, MQTT). - Strong logical thinking and troubleshooting ability. - Ability to read and interpret wiring diagrams and schematics. - Good communication skills to collaborate with team members and support clients. This is a full-time position with benefits such as cell phone reimbursement, flexible schedule, provided food, health insurance, internet reimbursement, paid sick time, and paid time off. The job type is day shift or morning shift based in Kochi, Kerala. A Bachelor's degree is required, along with at least 1 year of experience as an Automation Programmer and in technical project management. Proficiency in English is necessary, and willingness to travel 100% of the time is mandatory. This position requires in-person work at our location in Kochi, Kerala.,

You should have expertise in Automation Testing with experience in Python, JavaScript, BDD/Behave, REST API, Postman, Selenium, Selenium Grid, Pytest framework, Jira, TestRail, and GitHub. You must have experience in REST API, Postman, and UI automation Testing, including cross-browser testing. Automation experience in the IoT domain is a must, along with experience in IoT technologies like MQTT. Knowledge of voice controllers like Alexa and Google Home would be a plus. It is essential to have experience in developing a Test Automation framework from scratch and with both Manual testing. A minimum of 5 years of relevant experience in Automation testing is required. Experience in integrating automation scripts into Jenkins (CI/CD) pipelines would be a plus. Also, you should have experience with Test Life Cycle Management and Agile Methodologies. Experience in Appium or similar tools for Mobile automation is necessary. Good to have experience includes working with SaaS Platform and its release process, as well as experience with Performance Testing using JMeter or similar tools. An ISTQB Certification would be beneficial.,

The primary focus of this role is to develop voice software for IVI platform and products. As a software developer for the Voice team, you will be responsible for integrating various voice solutions such as Cerence, Alexa, and Google. Proficiency in Android framework, Java, and Kotlin programming languages is essential for success in this role. Your key objectives will include coding in Java/Kotlin, experience with Real-Time Operating Systems (RTOS) and Linux/Android operating systems, strong problem-solving skills, and understanding of embedded hardware including datasheets and schematics. Knowledge of voice solutions such as Google, Alexa, and Cerence, as well as infotainment products, will be critical. Experience with configuration management and defect management tools is also required. In your first year, you will be expected to develop reusable assets for integrating various Voice SDKs for automotive use cases, create production-ready modules for domains like Media, Navigation, and Radio, and deliver work products with proper unit testing using any framework. Qualifications for this role include a Masters or Bachelor's degree in Engineering, 7-15 years of relevant experience in a regional or global environment, proficiency in Java/Kotlin programming languages, voice domain skills, integration knowledge of voice solutions, communication protocols, understanding of OS-related tasks and memory profiling, experience with Android Studio IDE development and debugging, Android app development in Java, knowledge of Android test frameworks, and familiarity with tools such as GIT, Gerrit, JIRA, Android Studio, VSCode, Enterprise Architect (UML), VMWare, and Coverity. Knowledge of Google Test Framework and testing frameworks like Junit and Mockito used in Android will also be beneficial.,

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityIQ Good to have skills : SailPoint IdentityNow, Alexa, lambdaMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :1.We are seeking experienced Developers, Technical Leads, and Architects specializing in SailPoint IIQ (IdentityIQ), IDN (IdentityNow), or ISC (Identity Security Cloud) platforms. 2.As a security professional, you will be responsible for defining requirements, designing and building security components, and testing and implementing solutions. Roles & Responsibilities:1.Architecture, design, configuration, and customization of SailPoint solutions.2.Expertise in virtual appliance (VA) concepts, identity profiles, and cloud rules.3.Proficiency in transformation rules, migration, and deployments.4.Ability to set up, troubleshoot, and configure SailPoint integration with various systems.5.Efficiently onboard applications and migrate users.6.Develop Java Beanshell scripts, workflows, JML, and custom rules.7.Collaborate with teams on delivery, providing technical issue resolution, bug fixing, and enhancements. Professional & Technical Skills: 1.Strong ability to understand and translate customer requirements.2.Experience of integrating various platforms with SailPoint, including Active Directory, HRMS applications, SAP systems, Workday, Azure O365, JDBC, and other cloud applications.3.Experience in access request customization.4.Experience in customizing Quicklink, User LCM, certification, custom workflows, forms, rules, and SailPoint IIQ API/REST API.5.Implementation experience in certification, custom reports, and auditing.6.Strong JAVA/J2EE development knowledge.7.Quick learner, team player, and self-starter.8.Willingness to learn new technologies and engage in cross-skilling and upskilling.9.Excellent communication and presentation skills.10. BE/B.Tech., MCA, or MSc with a strong computer science background and a good academic record. Additional Information:1.The candidate should have a minimum of 3+ years of experience in SailPoint IIQ (IdentityIQ), IDN (IdentityNow), or ISC (Identity Security Cloud).2.This position is based in various locations across India.3.A minimum of 15 years of full-time education is required. Qualification 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityIQ Good to have skills : SailPoint IdentityNow, alexa, lambdaMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :1.We are seeking experienced Developers, Technical Leads, and Architects specializing in SailPoint IIQ (IdentityIQ), IDN (IdentityNow), or ISC (Identity Security Cloud) platforms. 2.As a security professional, you will be responsible for defining requirements, designing and building security components, and testing and implementing solutions. Roles & Responsibilities:1.Architecture, design, configuration, and customization of SailPoint solutions.2.Expertise in virtual appliance (VA) concepts, identity profiles, and cloud rules.3.Proficiency in transformation rules, migration, and deployments.4.Ability to set up, troubleshoot, and configure SailPoint integration with various systems.5.Efficiently onboard applications and migrate users.6.Develop Java Beanshell scripts, workflows, JML, and custom rules.7.Collaborate with teams on delivery, providing technical issue resolution, bug fixing, and enhancements. Professional & Technical Skills: 1.Strong ability to understand and translate customer requirements.2.Experience of integrating various platforms with SailPoint, including Active Directory, HRMS applications, SAP systems, Workday, Azure O365, JDBC, and other cloud applications.3.Experience in access request customization.4.Experience in customizing Quicklink, User LCM, certification, custom workflows, forms, rules, and SailPoint IIQ API/REST API.5.Implementation experience in certification, custom reports, and auditing.6.Strong JAVA/J2EE development knowledge.7.Quick learner, team player, and self-starter.8.Willingness to learn new technologies and engage in cross-skilling and upskilling.9.Excellent communication and presentation skills.10. BE/B.Tech., MCA, or MSc with a strong computer science background and a good academic record. Additional Information:1.The candidate should have a minimum of 3+ years of experience in SailPoint IIQ (IdentityIQ), IDN (IdentityNow), or ISC (Identity Security Cloud).2.This position is based in various locations across India.3.A minimum of 15 years of full-time education is required. Qualification 15 years full time education

Key Responsibilities: Designed and executed comprehensive audio quality test plans for VoIP features on wearable devices. Validate microphone and speaker audio paths, codecs, echo cancellation, noise suppression, and voice clarity. Conduct MOS (Mean Opinion Score) testing and other subjective and objective audio quality assessments. Test audio performance in various real-world and lab conditions (e.g., network types, ambient noise environments, device orientations). Use test tools and frameworks to capture, analyze, and log audio signals (e.g., latency, jitter, packet loss, dropouts). Conduct wakeword testing for voice assistant features and assess responsiveness and false trigger rates. Perform product benchmarking and ensure compliance with audio standards (e.g., TIA-920B). Collaborate with software, firmware, hardware, and UX teams to troubleshoot and isolate audio defects. Document test cases, test results, defects, and contribute to product release sign-off. Contribute to the automation of audio tests wherever applicable. Required Skills & Qualifications: Bachelor s degree in Electronics and Communications, DSP, Electrical, Computer Engineering, Acoustics, or a related field. 8+ years of experience in audio QA testing, preferably for VoIP, telephony, or wearable products. Prior experience with audio performance measurement tools such as: Audio Precision (APx) Listen SoundCheck ACQUA HATS (Head and Torso Simulator) Hands-on experience with tools like: Wireshark (for packet capture and VoIP call analysis) Adobe Audition, sox,Audacity , or similar for waveform analysis Experience with MOS testing (POLQA, PESQ), subjective audio quality testing, and scripting. Experience with product compliance testing for standards like TIA-920 B . Familiarity with mobile and embedded platforms (Android, iOS, RTOS) is a plus. Excellent troubleshooting skills, attention to detail, and communication skills. Nice to Have: Experience with noise-canceling algorithms (ANC, ENC, beamforming) testing. Experience testing Bluetooth and wireless audio (BLE, Classic BT, Wi-Fi). Experience with wake word testing and voice UI systems (e.g., Alexa, Google Assistant, Siri). Prior work with wearable audio devices such as smart headsets, earbuds, or AR/VR headsets. Solid understanding of VoIP protocols (SIP, RTP, RTCP), audio codecs (e.g., Opus, G.711, G.722), and related networking concepts. Exposure to Agile development and CI/CD pipelines for automated testing.

About the Role We are looking for Quality Assurance Engineer with 4+ years of experience to join our Quality Assurance team and work with key stakeholders in the organization such as AI and robotics engineers, User Experience designers, product managers and technical program managers to define and implement quality engineering solutions for new features and products ensuring the highest quality of product delivery. Responsibilities Development of test strategies and creation, execution and verification of test plans via manual testing methodologies for the area of ownership which includes voice and conversation experience, human robot interaction, child focused activities and games. Working alongside the engineering and product teams to maintain and enhance manual and automation test suites to fix bugs and implement new features and modules. Simulate real-world deployments of the products, reproduce customer issues, and perform root cause analysis. Defining and validating quality guidelines and processes for testing and releasing software to production Communicating with multiple teams and coordinating testing efforts and own software quality Requirements 3+ years of experience working as a Quality Assurance Engineer Expertise in application quality and testing methodologies Experience with some or all testing methodologies: black box, white box, performance, security, integration and UAT. Experience with cross-platform mobile app development tools, technologies and mobile app operating systems - Android, iOS or other mobile platforms Hands-on experience in UI automation, API testing and should have knowledge in any one programming language preferably Java or Python. Good exposure for testing voice commands and Knowledge of conversational AI. Exposure to smart applications like Alexa or Google will be an added advantage Experience with wireless consumer electronics devices, smart devices, IoT devices is an added plus. Experience with child-focused products, applications and games is added plus

Description Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide, Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP, Basic Qualifications Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in French language for the following: verbal, writing, reading and comprehension Required language level: B2 2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Haryana Job ID: A3033842 Show

Description Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide, Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP, Basic Qualifications Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in French language for the following: verbal, writing, reading and comprehension Required language level: B2 2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Haryana Job ID: A3033849 Show

As a Senior SDET at our company based in Chennai, you will be expected to have a minimum of 4 years of experience in Automation Testing. You must possess expertise in various technologies such as Python, JavaScript, BDD/Behave, REST API, Postman, Selenium, Selenium Grid, Pytest framework, Jira, TestRail, and GitHub. It is essential that you have hands-on experience in REST API, Postman, and UI automation testing including cross-browser testing. Additionally, familiarity with IoT technologies like MQTT and knowledge of voice controllers such as Alexa and Google Home will be considered a plus. You should also have experience in developing a Test Automation framework from scratch. The ideal candidate should have a strong background in both Manual Testing and a minimum of 5 years of relevant experience in Automation Testing. Experience in integrating automation scripts into Jenkins (CI/CD) pipelines will be an added advantage. Proficiency in Test Life Cycle Management and Agile Methodologies is highly desirable. Moreover, experience with Appium or similar tools for Mobile automation will be beneficial for this role. If you meet these requirements and are an immediate joiner, we would like to hear from you.,

About The Role. We are looking for Quality Assurance Engineer with 2+ years of experience to join our Quality Assurance team and work with key stakeholders in the organization such as AI and robotics engineers, User Experience designers, product managers and technical program managers to define and implement quality engineering solutions for new features and products ensuring the highest quality of product delivery.. Responsibilities. Development of test strategies and creation, execution and verification of test plans via manual testing methodologies for the area of ownership which includes voice and conversation experience, human robot interaction, child focused activities and games.. Working alongside the engineering and product teams to maintain and enhance manual and automation test suites to fix bugs and implement new features and modules.. Simulate real-world deployments of the products, reproduce customer issues, and perform root cause analysis.. Defining and validating quality guidelines and processes for testing and releasing software to production. Communicating with multiple teams and coordinating testing efforts and own software quality. Requirements. 3+ years of experience working as a Quality Assurance Engineer. Expertise in application quality and testing methodologies. Experience with some or all testing methodologies: black box, white box, performance, security, integration and UAT.. Experience with cross-platform mobile app development tools, technologies and mobile app operating systems Android, iOS or other mobile platforms. Perform functional and linguistic testing to validate grammar, spelling, punctuation, cultural nuances, and translations.. Test UI/UX elements for truncation, alignment, and overall readability in the localized language.. Evaluate voice AI, speech recognition, and text-to-speech (TTS) outputs for pronunciation accuracy and natural fluency.. Collaborate with content, development, and speech engineering teams to resolve localization issues.. Execute test cases and exploratory testing for localized features, ensuring cultural relevance in the target market.. Identify, document, and report localization defects, providing detailed feedback for improvements.. Hands-on experience in UI automation, API testing and should have knowledge in any one programming language preferably Java or Python.. Good exposure for testing voice commands and Knowledge of conversational AI.. Exposure to smart applications like Alexa or Google will be an added advantage. Experience with wireless consumer electronics devices, smart devices, IoT devices is an added plus.. Experience with child-focused products, applications and games is added plus.

We are looking for a skilled professional with hands-on experience in developing conversational AI solutions, including virtual agents and NLP-based applications. Key Responsibilities: Experience in development of virtual agents (Chatbots, Voicebots) and natural language processing Experience working with one or more AI/NLP platforms Cognigy AI, DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson etc. Knowledge of one or more of the following technologies: Typescript, JavaScript, Node.js Experience in training Chatbots by analyzing historical chat conversations or large amounts of user generated content and process data Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management Good problem-solving ability Qualifications: Experience in building end-to-end pipelines for developing AI-based conversational applications Strong understanding of API integrations, single sign-on (SSO), and token-based authentication Hands-on experience with Postman for API testing, automation, and debugging Knowledge of CI/CD pipelines (ex: Bamboo, Bitbucket) with end-to-end automation Ability to develop unit test cases in line with project-specific standards Proficient in working with HTTP, sockets, REST, and other web services Skilled in extracting keywords and topics from chat logs Preferred Qualifications: Familiarity with Chatbot tool Cognigy AI Experience working on Generative AI and Agentic AI Experience in Typescript, NodeJS Familiarity with Sprinklr Tool.