75 Virtual Agent Jobs

As a ServiceNow Developer with 5+ years of experience, your role will involve the following responsibilities: - Designing and developing solutions using ServiceNow CSM modules such as Case Management, Agent Workspace, Virtual Agent, and Knowledge Management. - Customizing ServiceNow applications and facilitating the rollout of new modules and applications. - Developing and maintaining workflows, business rules, client scripts, UI policies, data policies, and integrations. - Collaborating with stakeholders to gather requirements and translating them into technical solutions. - Integrating ServiceNow with external systems using REST and SOAP APIs. - Working closely with QA and ServiceNow admin...

As a ServiceNow Custom App Dev at our company, you will play a crucial role in developing and customizing applications on the ServiceNow platform to meet the digital challenges faced by our customers. Your expertise will be instrumental in unlocking the value of data and applications, ultimately benefiting both business and society. Here is a breakdown of what this role entails: **Key Responsibilities:** - Minimum 5 years of experience working with the ServiceNow platform as a Developer in an enterprise-wide multitier ServiceNow production environment. - Working knowledge of cloud scripting languages, preferably JavaScript and JSON. - Hands-on experience integrating ServiceNow with external ...

Role Overview: As a ServiceNow Developer at Wipro Limited, you will be responsible for implementing ServiceNow solutions based on requirements and architectural designs. You will work within a team to deliver high-end solutions, participate in demonstrations, workshops, and educational sessions for customers. Key Responsibilities: - Deliver complex technical solutions within the ServiceNow environment to ensure they meet business needs. - Undertake operational activities such as resolving platform-related incidents, version upgrades, housekeeping, and proactive maintenance. - Perform peer checking of colleagues" deliverables to ensure they follow best practices and meet expected standards. -...

Role Overview: NewRocket is looking for a ServiceNow Lead Engineer with Custom Applications & Integrations experience to join their global team. As a Lead Engineer, you will be responsible for leading a team of Software Engineers in developing project professional services for customers. This role involves implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, more complex professional services projects. Key Responsibilities: - Interface with end-users, IT teams, and key stakeholders to gather systems requirements for Custom Applications & Integrations. - Guide customers through understandi...

Role & responsibilities Key Responsibilities: Conceptualize design, develop, and implement solutions using the ServiceNow Platform. Compare, evaluate, and implement new features and technologies, and integrate them into the ServiceNow Platform. Ability to translate business processes with workflows, validation rules and process builder into configuration. Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside vendor contacts. Maintain documentation on system configurations, maintenance processes and schedules. Providing 2nd and or 3rd level incident support, change management...

Experience: 5+yrs Skills Required: ITSM Core development, Expert in Virtual Agent, Knowledge in third party integration Location: Hyderabad/ Bangalore/ Remote Notice Period: Immediate Joiners only Strong hands-on experience with Core ITSM modules (e.g., Incident, Problem, Change, Request Management) Proven experience with ServiceNow Virtual Agent, including building and customizing conversational flows.

Design, configure, and develop ServiceNow solutions across ITSM, ITOM, ITAM, CMDB, and ITBM modules using JavaScript, Flow Designer, and integrations (REST/SOAP). Ensure scalable, secure workflows and automation delivery. Required Candidate profile Experienced ServiceNow professional with strong scripting, workflow, and API integration expertise.Must have hands-on project delivery across core ITSM/ITOM modules in enterprise-scale implementations

Long-term contractual role (12+ months, renewable) Remote position Experience Required 6+ years of overall experience as a ServiceNow Developer Minimum 3+ years of experience in any of the following specializations: ServiceNow Service Portal development ServiceNow Employee Center development ServiceNow Virtual Agent development ServiceNow AI Search implementation

JD Experience :4-8 Years Location :Pan india Interview mode :Telephonic interview Must have & Good to have :UI/UX designs or policies,Servicenow virtual agents,Servicenow module,configurations

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Virtual Agents Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typ...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire ServiceNow Custom Development Professionals in the following areas : A Sr. ServiceNow Technical Lead with 5-8 years of exp responsible for ensuring the successful implem...

Role Overview: As a ServiceNow ITSM Developer at NTT DATA, your primary responsibility will be configuration and development within the Incident/Request/Change, Virtual Agent, Integration, and ITSM domains. It is essential to maintain a solid understanding of ITAM and CMDB while utilizing good communication skills to effectively engage with clients. Key Responsibilities: - Take ownership of assigned activities by the client - Promptly acknowledge queries - Demonstrate scripting knowledge, with at least an understanding of the OOB scripts - Act as a CMDB and Discovery Engineer Qualifications Required: - Previous experience in ITSM configuration & development - Familiarity with Incident/Reques...

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. Certification in Implementation Specialist - IT Service Management (e.g., CIS-ITSM). 8 years of experience in working with ServiceNow ecosystem with designing and implementing the ServiceNow CSDM framework in an enterprise environment. Experience with the ServiceNow ITSM Professional suite (e.g., Incident, Problem, Change, Request, etc), including custom application development, scripting (e.g., JavaScript, GlideAPIs), and platform configuration. Experience in ServiceNow development including server-side and client-side scripting in JavaScript and ServiceNow integrati...

Company Description Cloudologic is a leading cloud consulting and IT service provider headquartered in Singapore, with strong operational roots in India. Specializing in cloud operations, cybersecurity, and managed services, we serve a global clientele across various industries. Our Commitment To Delivering High-quality, Scalable, And Secure Solutions Has Positioned Us As a Trusted Partner In The Ever-evolving Digital Overview We are looking for a creative and technically skilled UI/UX Designer with a solid foundation in user-centered design and proven experience in developing engaging and intuitive conversational user interfaces. This role focuses on designing seamless experiences across pl...

As a Senior Technical Consultant at our company, your role involves guiding clients through the implementation of ServiceNow GEN AI and platform integration. Your proficiency in communicating with both technical and non-technical users will be crucial in establishing cooperative relationships that cater to the unique needs of businesses effectively. **Key Responsibilities:** - Implement ServiceNow application developer responsible for GEN AI, Now Assist, and ServiceNow platform integration - Develop out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM - Utilize UI Builder, ServiceNow Scripting, and Flow Designer for development - Troubleshoot issues related to ServiceNow ...

Senior Software Engineer We are looking for an experienced Senior ITSM Manager- ServiceNow to lead and optimize our Change Management, Problem Management, Incident Management and Knowledge Management processes. This role is critical in ensuring smooth IT service delivery, minimizing risks, and driving continuous improvement across our ITSM landscape. The ideal candidate will be a ServiceNow expert with a deep understanding of ITIL frameworks and governance models. An ideal candidate would be passionate about the evolution of IT Service Management (ITSM) in a fully cloud-native environment. This role requires a leader who can drive automation, AI adoption, and ServiceNow optimization to build...

ServiceNow Developer | Remote | 4+ yrs Seeking experienced ServiceNow Developer for custom apps, integrations, workflows, and platform enhancements. Must have CAD certification, JS/Glide skills, REST/SOAP experience, and flexibility for UK/US shifts

You are hiring for the position of ServiceNow Developer - ITSM Integration Expert at LTIMindtree, with the following details: **Role Overview:** As a ServiceNow Developer - ITSM Integration Expert at LTIMindtree, you will be responsible for developing applications on the ServiceNow platform. Your role will involve working on ITSM and CMDB integration, utilizing HTML technologies such as Javascript, HTML, CSS, AJAX, JQuery, Angular JS. You should also be familiar with SOA technologies like REST and SOAP, and it would be advantageous to have exposure to AI/ML, RPA, or Virtual Agent technologies. Moreover, you will need to understand application development on a cloud platform and have the abil...

ServiceNow Developer with a minimum of 5 years of experience, excellent communication skills, and hands-on expertise in developing Conversational Catalogue Required Candidate profile Configure, develop, maintain ServiceNow Service Catalog items to enable conversational interactions using Now Assist/Virtual Agent Experience in Now Assist/Conversational Catalog Request configuration

Seeking Power Platform Developer skilled in Power Automate, Power Apps, Power Virtual Agents, Copilot Studio, Azure AI (OpenAI, Cognitive Services, Language Studio), custom connectors, APIs, custom entities & AI models. Provident fund Work from home

Position Summary... What you'll do... Skill: ServiceNow development Experience Range: 10 - 15 years Location: Bangalore About Team Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, Associate Digital Experience. Our team caters to several businesses across Walmart that leverage Service Now for HR case management, associate relations, People system integrations and other related product engineering capabilities. Walmart's philosophy of Everyday Low Prices is not an easy one to achieve. Being cost-effective is critical because it allows us to optimize all processes and verticals whil...

As a ServiceNow CSM Architect, your role will involve leading the design and implementation of Customer Service Management (CSM) solutions, with a focus on Now Assist, Virtual Agent, Service Operations Workspace (SOW), and Agentic AI use cases. You will be responsible for defining the technical architecture, ensuring platform scalability, and driving innovation through AI-powered workflows. **Key Responsibilities:** - Architect and lead end-to-end implementation of ServiceNow CSM, including case management, account/contact models, and omni-channel support. - Design and deploy Now Assist and Virtual Agent experiences tailored to customer service workflows. - Integrate Agentic AI features into...

Job Title: ServiceNow Developer Location: Bangalore / Hyderabad (Remote as of now) Experience: 5+ years Job Type: Full-time Primary Skills: ITSM, ServiceNow Development, Flow Designer, Workflows, Service Portal, REST/SOAP Integrations Job Description: We are looking for a skilled ServiceNow Developer with strong expertise in ITSM processes and hands-on experience in designing and developing ServiceNow solutions. Key Responsibilities: Design, develop, and implement custom ServiceNow applications and modules Develop and enhance Service Portal , Workflows , and Flow Designer components Work on REST/SOAP-based integrations with external systems using Integration Hub Utilize tools like Automated ...

What You'll Do Activities based on knowledge and experience in own discipline Continues to build knowledge of the organization & processes Uses guidelines or policies to analyze and resolve a range of mainly straightforward problems Receives a moderate level of guidance and direction Typically follows prescribed guidelines or procedures to resolve problems Has working knowledge of basic concepts and procedures Performs a variety of routine tasks or assignments May train new team members and provide input to employee performance evaluations Works with a moderate level of guidance What You'll Need Experience between 3-7 years Design, develop, and maintain system integrations using REST, SOAP, ...

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with Welcome to Zensar! Read on for more details on the role and about us. We are looking for an experienced ServiceNow AI Developer/Consultant to design and implement intelligent workflows and AI-powered features within the ServiceNow platform. The ideal candidate will have a strong background in ServiceNow development, combined with experience or understanding of AI/ML technologies such as predictive intelligence, Now Assist, Virtual Agent, and Natural Language Understanding (NLU). Key Responsibilities: Design and implement AI features in ...