8 Virtual Agent Jobs

candidates with work experience in ServiceNow Virtual Agent module.Minimum 4+ years of experience in software development. Strong understanding of ServiceNow platform (ServiceNow certifications like Certified (CSA) or (CSM) a plus).

ServiceNow Virtual Agent + Virtual Agent + ITSM (If Integration experience is there it is an add on )

Design, develop, and implement ServiceNow Virtual Agent solutions to meet business requirements. Implement Virtual Agent solutions to enhance customer and employee experiences, leveraging ServiceNow's Natural Language Processing (NLP) capabilities.

Please find below urgent requirement for Hyderabad location- Exp- 7+ Years Location- Hyderabad We are seeking a highly skilled ServiceNow Developer to join our team. The ideal candidate will have a strong understanding of ServiceNow's core functionalities and a proven track record of delivering innovative solutions. Responsibilities: Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS) Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements Leverage UI Builder to create modern, user-friendly interfaces Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules Configure and maintain ServiceNow Now Assist, Virtual Agent, HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting Implement workflows and automation to streamline HR processes Design and develop virtual agent conversations and integrations to provide automated support to users Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility Configure and customize Employee Center Pro to provide a seamless employee experience Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database Technical Skills and Experience: Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS) Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation Experience with ServiceNow Now Assist, HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder Knowledge of REST/SOAP APIs and web services Experience with database queries (SQL, Glide) Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team. Thanks& Regards Role & responsibilities Preferred candidate profile

ServiceNow HRSD expert with 3+ yrs in full-cycle implementations, integrations, scripting, and portals. Strong in stakeholder engagement, project management, and delivering scalable solutions. Pan India Location Mail:kowsalya.k@srsinfoway.com

Roles and Responsibilities : Design, develop, and deploy Power BI reports and dashboards to meet business requirements. Collaborate with stakeholders to gather requirements and provide data insights that drive business decisions. Develop complex data models using Power Platform's Data Modeling capabilities. Troubleshoot issues related to report performance, data quality, and visualization. Job Requirements : 4-13 years of experience in IT Services & Consulting industry. Strong expertise in Microsoft Power BI (PowerApps) development. Proficiency in creating complex data models using Power Platform's Data Modeling tools.

Job Details: Position Title : MS Power Platform Developer (AI, Virtual Agents, Co pilot) Job Locatio n: Remote Job Timing: 1:00 PM to 10:00 PM IST Experience : 5+ years Roles and Responsibilities Minimum 5+ years of relevant experience in Technology Consulting and collaboration with substantial, complex projects being involved in several of the following activities: requirements gathering, fit/gap analysis, solution design, prototype demonstrations, testing, integration, data migration, training, post go live support. Good experience in JSON, JavaScript (JS) or any other language for app customization. Proven experience with Microsoft Power Platform Fundamentals (PL-900) - Power Apps, Power Automate, Power BI, Power Virtual Agents and Senior Developer or Architect. Experience in developing Canvas apps, Model-Driven apps, and Power apps Portal Experience in developing Apps in Dataverse. High Proficiency with Microsoft Office 365 tools (MS Excel, MS Word, MS PowerPoint, MS Outlook, MS Teams, and MS Project). AI Chat BOT Knowledge of SharePoint Online. Familiar with project management methodologies such as Agile. Understanding of UX methods and when to apply them effectively. Perks & Benefits Health & Accident Insurance Paid Leaves and Sick Leaves Education sponsorship / Certification Reimbursement Free Training Platforms Internet Reimbursement Gym membership EPF, Gratuity. US Based Clients Onsite Opportunities

Job Description Job Title: Principal Consultant Power Platform Job Date: 27-11-24 Job Location : India (90% Remote) Job Type : Full-Time Job Summary: The Principal Consultant Power Platform will play a pivotal role in designing, implementing, and optimizing Power Platform solutions for high-profile European clients. This includes Power Automate, Power BI, and Power Apps. The role requires hands-on expertise and leadership in managing projects, mentoring a team, and building the Power Platform practice in India. Job Responsibilities : • Analyze business processes for automation opportunities using Power Automate, Power BI, and Power Apps. • Design and develop innovative solutions integrating Power Platform components for data visualization, automation, and custom applications. • Implement best practices for Power Platform governance, security, and performance. • Provide training and expert guidance to clients on Power Platform functionalities. • Mentor junior consultants, foster a collaborative environment, and build a specialized team of Power Platform consultants. • Ensure optimal operation through performance tuning and troubleshooting. • Drive thought leadership during client interactions to build confidence in the companys solutions. • Prepare structured documentation, including technical specifications and user guides. • Stay updated on the latest advancements in Low Code and RPA technologies. • Participate in project planning, estimation, and reporting activities. Job Requirements: Educational Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field. Technical Qualifications: • 6-8 years of experience in RPA and Low-Code development, with at least 5 years in Microsoft Power Platform. • Proficiency in creating solutions using Power Apps, Power Automate, Power Pages, and Virtual Agents. • Experience in implementing governance for Power Platform in organizations. • Strong understanding of integrations with Microsoft 365, Dynamics 365, and Power Platform. • Hands-on experience with Power BI and data engineering. • Familiarity with REST APIs and custom integrations. • Relevant certifications (e.g., Microsoft Certified: Power Platform Solution Architect) are a plus. Personal Attributes: • Strong communication skills to engage with technical and non-technical stakeholders. • Self-starter with a proactive attitude and excellent problem-solving abilities. • Experience in team building or mentorship. • Proven ability to manage projects and deliver within timelines. Salary & Perks : • Opportunities for career growth and professional development. • Flexible work arrangements promoting work-life balance. • Collaborative and innovative work culture. • Flat hierarchy and direct interaction with senior management. If you're ready to take your career to new heights, don't miss this opportunity! Apply now by sharing your latest resume along with Current CTC, Expected CTC, and notice period details to support@smashrglobal.com and kritakshi@smashrglobal.com with the subject line "[Position Applied for] Application - [Your Name]". Feel free to share this job with your network if you know someone who would excel in this role. Join the dynamic team and be part of our client's growth story. We can't wait to hear from you! Please send your latest resume to support@smashrglobal.com