Control-M (SME)

Ensure Mylan's IT infrastructure is stable, reliable, and efficient. Able to design Control-M and related system solutions that offer high availability and disaster recovery capabilities. Stay abreast of current industry trends, new functionality, capabilities, and licensing models. Recognized by peers and management as a Subject Matter Expert and frequently consults within Mylan and our Run Partner on technical architectures. Act as a Demand Manager for our Run Partner and other IT vendors. Offers guidance and instruction to the Run Partner on technologies and improving Mylan's overall IT environment.

Key Responsibilities

• Control-M administration, installation of agents, components and modules.
• Proficient in job definition, monitoring, troubleshooting, system maintenance, and ensuring efficient workload automation.
• Disaster recovery Planning and execution
• Uses of MaxWait during scheduling
• Experience on Enterprise Manager
• Hands on with Control-M Configuration Manager
• Working experience on tools used in Control M
• Awareness of the Extractors used in SAP
• Created and updated Control-M scheduling working with application team and project manager to design complex batch automation.
• Installation and upgrading of Control-M agents and Modules.
• Migration of Control-M agents and implemented Service Definition monitoring.
• Integrated SAP application with Control-M.
• Performing Control-M EM and Database maintenance.
• Extensive use of Quantitative and Control resources for workload balance and to make the jobs to wait at the time of server/application maintenance.
• Maintenance of different Control-M environments
• RCA Analysis for Control-M job failures for agent communication.
• To Provide Control-M related technical services for issues and using Control-M utilities.
• Hands on with WCM & WI
• ITIL Processes, Compliance, Change Management, Incident Management
• To Provide support during project and SAP application goes live.
• To Provide plan to carry out major migrations and upgrades.
• Hands on for Definitions for all the agent servers in Control-M Configuration Manager for smooth agent/server maintenance.
• Created standard requirements for testing of job prior to movement of jobs to production and for the migration to production.
• Agent Alert Management
• Resolved Control-M agent, Control Module communication issues.
• Prepared standard naming convention for jobs, Unix and Windows servers.
• Mentoring and training employees for Control-M Scheduling.
• Created documentation for all Control-M activities.
• Installation of Control-M Agents/Server/EM and Control Modules.
• Control-M upgrade & all pre and post tasks
• Configured Control-M integration with SAP
• Skill to mass update the large job flows.
• Administered Control-M environments, applied latest Patches and Fix-Packs.
• To Provide expertise in solving daily Control-M batch issues.
• Hands on to Create scripts to create dynamic job definitions and schedule.
• Hands on to Create custom shouts for generation of conditions while long running of jobs.
• Hands on to Create jobs to give conditions based on output strings.
• Mentoring and training employees for Control-M Scheduling.
• Responsible for batch jobs creation and scheduling.
• To Prepare documentation for creation of batch and scheduling.
• To Prepare training material for Scheduling.
• To Prepare and to implement upgrades, new agent installations on Linux, AIX and Windows.
• Good at file transfer requests ( FTP, SFTP).
• Scheduling cyclic, group cyclic, file watcher, and dynamic cycles.
• Configuration of file watchers job using file watcher utility.
• Calendar Management
• DST Management
• Testing jobs with PYTHON/SHELL scripts setup in testing environments and then to deploy them into production.
• Providing support for Windows and Linux Server reboots.
• Control-M Server/Agent monitoring and troubleshooting issues.
• Control-M Server/Agent, batch monitoring, job flow analysis and troubleshooting.
• User daily and Calendar creation and management.
• Troubleshooting and debugging methods while monitoring.
• Maintenance of Control-M environment for three different datacenters.
• Good knowledge of Service now tool
• Monitoring incident alerts using Service now.
• Creating incident, change, RITM, Dashboard in Service now.
• Creating maintenance alert in Service now

Supervisory/Management Responsibilities

Yes, Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results.

Position Accountability Scope

• Global

Qualification and Experience

Minimum of a bachelors degree (or equivalent) and minimum 10 years of experience. However, a combination of experience and/or education will be taken into consideration.