3 - 4 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Description
The opportunity:
The Service excellence team is a part of the Common Shared Services (CSS) organization and supports multiple functions (including Finance, SCM, HR Operations, L6S Institute and Trade Transport & Logistics amongst others).
How you’ll make an impact:
Create and update internal SharePoint pages and manage SharePoint securely
Serve as a point of contact for internal and external stakeholders related to matters pertaining L6S Institute.
Collaborate with the Communications department for content alignment.
Regularly update training offerings in coordination with training vendors, which also include course registrations and validate entries.
Maintain high-level communication with Business Unit L6S Master Black Belts (BU MBB), Business Unit Continuous Improvement Leaders (BU CIL), and external vendors.
Validate Lean or L6S certificates before issuance and pre-screen external certificates for recognition and forward to BU CIL / BU MBB.
Support interview scheduling for certificate recognition.
Acquire and apply basic “Learning Management System” LMS knowledge, resolve discrepancies in LMS reporting with IT teams.
Contribute to SQDIC and L6S White Belt (WB) training content development.
Prioritize and follow up on tasks associated with L6S Institute, handle ad-hoc queries and reporting issues.
Work independently and propose solutions to challenges and ensure quality of own work before submission.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:
Bachelor or master’s degree with a background in Business, IT, or related fields.
3 - 4 years of project management work experience.
Should be able to deliver high quality deliverables, independently, with minimal oversight.
Should be proficient in Microsoft Excel, PowerPoint, SharePoint, LMS and EDP systems.
Should have exposure to Lean Six Sigma or process improvement methodologies. A green-belt certification would be ideal.
Should have strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Should be proactive and detail-oriented with a focus on quality
Should have the ability to adapt to changing priorities and manage multiple engagements simultaneously.
Proficiency in both spoken & written English language is required.
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED
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