Content Writer

About the Job:

Content/Technical Writer

What you will be doing:

Product & Technical Documentation

• Write and maintain user manuals, product documentation, developer guides, and in-app copy
• Translate technical specifications into easy-to-understand content for end users and developers.
• Create support content like tutorials, FAQs, and knowledge base articles to improve customer onboarding and self-service.
  

Marketing & Web Content

• Develop compelling, SEO-friendly content for the company website, blogs, email campaigns, newsletters, and social media.
• Collaborate with the marketing team to align content with brand messaging, campaigns, and tone of voice
• Ensure all content reflects a consistent brand narrative across platforms.
  

Cross-Team Collaboration

• Work closely with developers, product managers, UX designers, and marketers to gather insights and ensure content accuracy.
• Partner with designers to create visual assets, infographics, and other multimedia content to complement written materials.
  

Content Strategy & Optimization

• Conduct research on user needs, competitor content, and industry trends to guide content development.
• Implement SEO best practices to improve content visibility and performance.
• Review and edit content for clarity, consistency, and alignment with internal style guides.
  

What we expect from you:

• 5 - 7 years of proven experience in content writing and/or technical writing, ideally in the software or SaaS space.
• Exceptional writing, editing, and verbal communication skills in English.
• Proficiency in tools such as Microsoft Office, Google Docs, and Google Sheets
• Ability to break down technical concepts into easily understandable content for various user segments.
• Understanding of topics related to cloud backup, storage, and remote access technologies (preferred).
• Strong research, organizational, and time management skills with attention to detail.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Bachelor's degree from a reputable university in Computer Science, Information Science, Engineering, Communications, English, or a related field.
  

Why Join Us?

Work & Life Balance

• Hybrid work model with flexible hours to suit your lifestyle
• Paid time off and holidays to relax and recharge
• Parental leave for life’s important milestones
  

Health & Wellness

• Medical insurance with customizable coverage for you and your family
• Comprehensive life and accidental insurance for added peace of mind
  

Culture & Community

• Company events and team lunches to foster connection and collaboration
• Festival gifts and goodies to celebrate special occasions together
  

Perks That Matter

• Competitive pay that reflects your experience and contributions
• Online storage space