Content & Platform Quality Manager

As a Content & Platform Quality Manager at our company, you will play a vital role in maintaining the quality and consistency of our MBI platform. Your responsibilities will include: - Defining and implementing quality standards, processes, and governance frameworks. - Conducting content quality reviews to ensure clarity, accuracy, and alignment with MBI standards. - Acting as the governance/control point for published content to ensure consistency and compliance. - Designing and executing UAT by coordinating acceptance reviews and tracking issues. - Producing quality reports and dashboards to monitor issues and ensure timely resolution. - Collaborating with UX, product, and platform teams to address issues and propose improvements. Your skills should include: - Ability to coordinate UAT, track issues, and follow up on resolutions. - Skilled at reviewing copy and structure for clarity, accuracy, and user comprehension. - Capacity to establish and maintain quality standards and workflows. - Strong reporting and communication skills. - Familiarity with design guidelines and ability to apply them consistently. - Experience working with multiple stakeholders and teams. - Strong attention to detail, organization, and consistency in deliverables. Qualifications required for this role are: - Bachelors or masters degree in Business, Economics, Digital Communications, Engineering, or related fields. - 5+ years of experience in content/platform quality management, governance, or digital operations. - Proven ability to design and implement processes that enhance quality and consistency. - Excellent problem-solving, analytical, and organizational skills. - Strong communication and stakeholder management skills. In addition, you will be responsible for upholding corporate security standards by abiding by security policies, ensuring confidentiality and integrity of information, reporting any security violations, and completing mandatory security trainings. As a Content & Platform Quality Manager at our company, you will play a vital role in maintaining the quality and consistency of our MBI platform. Your responsibilities will include: - Defining and implementing quality standards, processes, and governance frameworks. - Conducting content quality reviews to ensure clarity, accuracy, and alignment with MBI standards. - Acting as the governance/control point for published content to ensure consistency and compliance. - Designing and executing UAT by coordinating acceptance reviews and tracking issues. - Producing quality reports and dashboards to monitor issues and ensure timely resolution. - Collaborating with UX, product, and platform teams to address issues and propose improvements. Your skills should include: - Ability to coordinate UAT, track issues, and follow up on resolutions. - Skilled at reviewing copy and structure for clarity, accuracy, and user comprehension. - Capacity to establish and maintain quality standards and workflows. - Strong reporting and communication skills. - Familiarity with design guidelines and ability to apply them consistently. - Experience working with multiple stakeholders and teams. - Strong attention to detail, organization, and consistency in deliverables. Qualifications required for this role are: - Bachelors or masters degree in Business, Economics, Digital Communications, Engineering, or related fields. - 5+ years of experience in content/platform quality management, governance, or digital operations. - Proven ability to design and implement processes that enhance quality and consistency. - Excellent problem-solving, analytical, and organizational skills. - Strong communication and stakeholder management skills. In addition, you will be responsible for upholding corporate security standards by abiding by security policies, ensuring confidentiality and integrity of information, reporting any security violations, and completing mandatory security trainings.