Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in haryana
>
Mastercard
>
Content & Platform Quality Manager

Content & Platform Quality Manager

Mastercard

5 - 9 years

0 Lacs

haryana

Posted:2 weeks ago| Platform: Shine logo

Apply

Skills Required

content auditing quality reviews validation process definition governance reporting communication ux design awareness crossfunctional collaboration attention to detail organization

Work Mode

On-site

Job Type

Full Time

Job Description

As a Content & Platform Quality Manager at our company, you will play a crucial role in maintaining the quality and consistency of our MBI platform. Your responsibilities will involve defining quality standards, conducting content audits, coordinating acceptance reviews, and collaborating with various teams to ensure high-quality standards are met. Here is a breakdown of your key responsibilities: - Define and implement quality standards, processes, and governance frameworks to maintain consistency across the platform. - Conduct content quality reviews to ensure clarity, accuracy, and alignment with MBI standards, including UX design and content guidelines. - Act as the governance/control point for published content to guarantee consistency and compliance with standards. - Design and execute User Acceptance Testing (UAT) by coordinating reviews, tracking issues, and working with the platform team during release cycles. - Produce quality reports and dashboards to monitor issues, facilitate timely resolutions, and keep stakeholders informed. - Collaborate closely with UX, product, and platform teams to address issues, propose improvements, and uphold high-quality standards. Your skills as a Content & Platform Quality Manager should include: - Ability to coordinate UAT, track issues, and ensure timely resolutions. - Proficiency in content auditing to review copy and structure for clarity and accuracy. - Capacity to define processes and governance frameworks to maintain quality standards. - Strong reporting and communication skills to provide clear updates to stakeholders. - Familiarity with UX design guidelines and consistent application of them. - Experience in cross-functional collaboration with technical, UX, and product teams. - Attention to detail, organization, and focus on accuracy and consistency. Qualifications required for this role are: - Bachelor's or master's degree in Business, Economics, Digital Communications, Engineering, or related fields. - 5+ years of experience in content/platform quality management, governance, or digital operations. - Proven ability to design and implement processes that enhance quality and consistency. - Excellent problem-solving, analytical, and organizational skills. - Strong communication and stakeholder management abilities. In addition to the responsibilities and qualifications outlined, you will be expected to adhere to Mastercard's corporate security policies and practices, ensuring the confidentiality and integrity of information accessed, reporting any security violations or breaches, and completing mandatory security trainings as required.,

More Jobs at Mastercard

Senior Analyst - Project Management

Pune

5 - 9 yrs

INR 13 - 18 Lacs

Sr. Principal Software Engineer

Pune

9 - 13 yrs

INR 20 - 25 Lacs

Lead Software Engineer-R-245726

Vadodara, Gujarat, India

2 - 4 yrs

Salary: Not disclosed

Consultant-2

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Consultant-2

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Mastercard

IT Services and IT Consulting

Purchase NY

Login to

Please Verify Your Phone or Email

Confirm Action

Content & Platform Quality Manager