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Accenture in India
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Content Development Associate Manager

Content Development Associate Manager

Accenture in India

3 - 14 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

marketing operations content management technical writing microsoft office creative solutions compliance expertise lending regulations gsuite knowledgebase systems written verbal communication

Work Mode

On-site

Job Type

Full Time

Job Description

As a Content Development Associate Manager at Accenture, you will be a part of the Operations Content Team where your primary responsibility will be to utilize your technical writing skills and creative abilities to create engaging and easily understandable content for both employees and customers, particularly focusing on Lending Products. Your role will involve drafting procedures that adhere to regulations such as Reg Z, ECOA, UDAAP, FCRA, FDCPA, and simplifying complex information into clear instructions. Collaboration with various departments and roles to devise innovative solutions, as well as independently driving projects, will be crucial aspects of your position. Key responsibilities include developing, reviewing, and publishing technical procedures for different employee groups, collaborating with Project Managers and process owners to ensure content accuracy and alignment across departments, assisting in designing processes, supporting new product launches by developing corresponding technical procedures, creating customer-facing FAQs and knowledge-based content, organizing and managing accessible content locations, prioritizing and managing project timelines, and ensuring compliance with banking and lending regulations. The ideal candidate for this role should have at least 3 years of experience in technical writing/content management within fintechs or financial services, possess expertise in lending and compliance, demonstrate flexibility and adaptability in a fast-paced environment, exhibit exceptional attention to detail, be self-motivated to manage workload efficiently, communicate effectively at all levels of the organization, have proficiency in tools such as G-Suite, Microsoft Office, and knowledge-base systems, identify and communicate key trends effectively, display ingenuity and resourcefulness in decision-making, show high motivation and dedication to meet strict deadlines, and hold degrees or advanced training in technical writing, English, communications, or related fields. In this role, you will be expected to analyze and solve moderately complex problems, create new solutions, understand team goals, interact with peers and management levels, make decisions that impact the team, manage medium-small sized teams, work in rotational shifts, and maintain communication between process owners and stakeholders to ensure content review and finalization for distribution to relevant teams.,

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Content Development Associate Manager