Conjur Admin

Role & responsibilities At least 36 months of Privileged Access Management domain experience with expertise in Conjur as the primary skill and CyberArk administration as the secondary skill A quick learner and adaptable to changing environments Have strong analytical skills and communication skills Build strong professional working relationships with client personnel Clear understanding of IAM solution design and configuration Working in rotational shifts supporting client environments. Deliver timely and high-quality work diligently Identify issues and opportunities, and communicate them to appropriate senior member Preferred candidate profile Conjur Administration : Serve as the primary administrator for Conjur, overseeing the installation, configuration, and maintenance of the Conjur environment. Manage secrets within Conjur, ensuring their protection and access control according to organizational policies. Monitor system performance, perform regular health checks, and ensure high availability and reliability of Conjur services. Troubleshoot and resolve issues related to Conjur infrastructure and performance. Implement Conjur best practices, including role-based access control (RBAC), policy management, and integration with other systems. CyberArk Administration: Act as the secondary support for CyberArk administration, including managing and maintaining the Enterprise Password Vault (EPV), Privileged Session Manager (PSM), and other related components. Assist in the provision, rotation, and de-provision of privileged credentials within CyberArk. Support day-to-day operations, monitoring, and maintenance of the CyberArk environment. Collaborate with the primary CyberArk administrators to ensure alignment with organizational security policies and best practices. Support and Troubleshooting: Serve as the Level 2 support contact for Conjur and CyberArk-related issues, escalating complex issues to Level 3 support as needed. Respond to and resolve support tickets, incidents, and requests in a timely and efficient manner, documenting steps and solutions. Perform root cause analysis for recurring issues and provide recommendations for resolution and improvement. Understanding of ITIL processes Ability to work with multiple stakeholders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. Knowledge of Operating systems, Database concepts and other potential targets or endpoints for a typical IAM Solution. Good presentation and documentation skills