13 Conjur Jobs

Job Description Conjur Administration: Serve as the primary administrator for Conjur, overseeing the installation, configuration, and maintenance of the Conjur environment. Manage secrets within Conjur, ensuring their protection and access control according to organizational policies. Monitor system performance, perform regular health checks, and ensure high availability and reliability of Conjur services. Troubleshoot and resolve issues related to Conjur infrastructure and performance. Implement Conjur best practices, including role-based access control (RBAC), policy management, and integration with other systems. CyberArk Administration: Act as the secondary support for CyberArk administration, including managing and maintaining the Enterprise Password Vault (EPV), Privileged Session Manager (PSM), and other related components. Assist in the provision, rotation, and de-provision of privileged credentials within CyberArk. Support day-to-day operations, monitoring, and maintenance of the CyberArk environment. Collaborate with the primary CyberArk administrators to ensure alignment with organizational security policies and best practices. Support and Troubleshooting: Serve as the Level 2 support contact for Conjur and CyberArk-related issues, escalating complex issues to Level 3 support as needed. Respond to and resolve support tickets, incidents, and requests in a timely and efficient manner, documenting steps and solutions.

Role Overview: We are looking for a skilled Conjur Admin to manage and maintain our secrets management infrastructure using CyberArk Conjur . The role is critical to ensuring secure credential storage, access policies, and integrations across development, operations, and cloud environments. The ideal candidate will have a strong background in DevSecOps, cloud security, and infrastructure automation. Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Role Overview: We are looking for a skilled Conjur Admin to manage and maintain our secrets management infrastructure using CyberArk Conjur . The role is critical to ensuring secure credential storage, access policies, and integrations across development, operations, and cloud environments. The ideal candidate will have a strong background in DevSecOps, cloud security, and infrastructure automation. Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Role Overview: We are looking for a skilled Conjur Admin to manage and maintain our secrets management infrastructure using CyberArk Conjur . The role is critical to ensuring secure credential storage, access policies, and integrations across development, operations, and cloud environments. The ideal candidate will have a strong background in DevSecOps, cloud security, and infrastructure automation. Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Role & responsibilities At least 36 months of Privileged Access Management domain experience with expertise in Conjur as the primary skill and CyberArk administration as the secondary skill A quick learner and adaptable to changing environments Have strong analytical skills and communication skills Build strong professional working relationships with client personnel Clear understanding of IAM solution design and configuration Working in rotational shifts supporting client environments. Deliver timely and high-quality work diligently Identify issues and opportunities, and communicate them to appropriate senior member Preferred candidate profile Conjur Administration : Serve as the primary administrator for Conjur, overseeing the installation, configuration, and maintenance of the Conjur environment. Manage secrets within Conjur, ensuring their protection and access control according to organizational policies. Monitor system performance, perform regular health checks, and ensure high availability and reliability of Conjur services. Troubleshoot and resolve issues related to Conjur infrastructure and performance. Implement Conjur best practices, including role-based access control (RBAC), policy management, and integration with other systems. CyberArk Administration: Act as the secondary support for CyberArk administration, including managing and maintaining the Enterprise Password Vault (EPV), Privileged Session Manager (PSM), and other related components. Assist in the provision, rotation, and de-provision of privileged credentials within CyberArk. Support day-to-day operations, monitoring, and maintenance of the CyberArk environment. Collaborate with the primary CyberArk administrators to ensure alignment with organizational security policies and best practices. Support and Troubleshooting: Serve as the Level 2 support contact for Conjur and CyberArk-related issues, escalating complex issues to Level 3 support as needed. Respond to and resolve support tickets, incidents, and requests in a timely and efficient manner, documenting steps and solutions. Perform root cause analysis for recurring issues and provide recommendations for resolution and improvement. Understanding of ITIL processes Ability to work with multiple stakeholders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. Knowledge of Operating systems, Database concepts and other potential targets or endpoints for a typical IAM Solution. Good presentation and documentation skills

Role Overview: We are looking for a skilled Conjur Admin to manage and maintain our secrets management infrastructure using CyberArk Conjur . The role is critical to ensuring secure credential storage, access policies, and integrations across development, operations, and cloud environments. The ideal candidate will have a strong background in DevSecOps, cloud security, and infrastructure automation. Key Responsibilities: Secrets Management & Platform Administration: Install, configure, and administer CyberArk Conjur Open Source/Enterprise . Manage secret injection mechanisms for applications, services, and CI/CD pipelines. Set up and maintain policies, roles, permissions, and authentication layers (e.g., LDAP, Kubernetes, AWS IAM). Rotate, revoke, and audit secrets across systems and services. Cloud & DevOps Integration: Integrate Conjur with CI/CD tools (e.g., Jenkins, GitLab, GitHub Actions). Implement secret management in cloud-native and containerized environments (AWS, Azure, GCP, Kubernetes, OpenShift). Collaborate with DevOps teams to secure automated workflows and deployments. Enable applications to securely retrieve credentials using API or sidecar containers. Security & Compliance: Maintain audit trails, logs, and reports for compliance and incident response. Ensure best practices for least privilege access and Zero Trust architecture. Support security assessments and penetration testing activities involving secret access. Required Skills & Qualifications: Hands-on experience with CyberArk Conjur (Open Source or Enterprise). Proficiency in managing secrets lifecycle : generation, rotation, expiration, and revocation. Experience with Linux/Unix administration , shell scripting, and RESTful APIs. Familiarity with IAM concepts , LDAP , RBAC , TLS/SSL , and PKI . Experience working with DevOps tools like Docker, Kubernetes, Jenkins, Ansible, Terraform, etc. Understanding of network and application security principles. Strong problem-solving and documentation skills. Preferred Qualifications: CyberArk or relevant security certifications (e.g., CyberArk Defender/Conjur Certified). Knowledge of other secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager). Experience in regulated environments (e.g., financial services, healthcare) with compliance standards like SOC 2 , HIPAA , ISO 27001 .

Conjur Administration: CyberArk Administration: Support and Troubleshooting:

Hiring for MNC/ Big 4 company based in Pune & Bangalore Centrify as primary skills and Conjour as Secondary skills mandate Notice period- immediate/ serving notice / 30 to 60 days Official Notice period Educational qualifications Graduation degree in any stream or equivalent / post-graduation degree/diploma, Certification in any IAM product would be an added advantage. Work experience We are looking for a of IAM resource with 3+ years of experience for one of our engagements. The resource must work from our Pune/Bangalore office and willing to work on shifts The ideal candidate will: At least 36 months of Privileged Access Management domain experience with expertise in Centrify as the primary skill and Conjur administration as the secondary skill •A quick learner and adaptable to changing environments •Have strong analytical skills and communication skills •Build strong professional working relationships with client personnel •Clear understanding of IAM solution design and configuration •Working in rotational shifts supporting client environment. •Deliver timely and high-quality work diligently •Identify issues and opportunities, and communicate them to appropriate senior member Technical Skills Required: 36 months of experience in Centrify product Centrify Administration: Serve as the primary administrator for Centrify, overseeing the deployment, configuration, and maintenance of the Centrify environment. •Manage privileged access and ensure secure authentication and authorization using Centrifys tools and solutions. •Perform regular system checks, monitor performance, and ensure the high availability and reliability of Centrify services. •Troubleshoot and resolve issues related to the Centrify infrastructure, including connectivity, policy enforcement, and access issues. •Implement Centrify best practices and ensure compliance with organizational security policies and standards. Conjur Administration: Act as the secondary support for Conjur administration, including the installation, configuration, and maintenance of the Conjur environment. •Manage secrets within Conjur, ensuring their protection and appropriate access control. •Support daily operations, monitoring, and health checks of the Conjur system to ensure it is running optimally. •Assist in troubleshooting and resolving Conjur-related issues and work collaboratively with other teams to integrate Conjur with other systems. Support and Troubleshooting: Serve as the Level 2 support contact for Centrify and Conjur-related issues, addressing escalations from Level 1 support and involving Level 3 support when necessary. •Respond to and resolve support tickets, incidents, and requests efficiently, ensuring thorough documentation of issues and solutions. •Conduct root cause analysis for recurring issues and recommend improvements to enhance system reliability and performance. Understanding of ITIL processes •Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. •Knowledge of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution. •Good presentation and documentation skills Behavioral / team skills Excellent communication (written and verbal) and interpersonal skills •Ready to work in Shifts (on 3 shift rotation pattern) •Flexibility to adapt to a variety of engagement types, working hours and work environments and locations •Proven ability to work creatively and analytically in a problem-solving environment •Desire to learn and contribute •Focused and self-motivated approach to work •Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations Interested candidates can share their updated resumes at meghna@jobpoint.co.in or whatsup at 8976993400

Greetings from Northern Trust. Northern Trust is looking to hire a Lead, Cyber Sec Eng position for Pune/Bangalore location. Company Details - Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the worlds most sophisticated clients using leading technology and exceptional service. Job Description Job Role: Lead, Cyber Security Engineer Job Location: Pune OR Bangalore Experience: 10+ years Skills: Cyber Security (CyberArk), Privilege Access Management (PAM), Central Credential Provider, AAM Integration, Conjur Summary This position is responsible for managing the activities of the Privileged Access Management (PAM) team in India, working closely with many different global teams to ensure all aspects of privileged access are maintained according to organizational standards and controls. This position will play a key role in managing the CyberArk product suite, including implementations, integrations, and remediation activities. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily: Line Management experience: overseeing, developing, and driving the delivery of a team of technical specialists Assist driving the Privileged Access Management (PAM) strategy and roadmap Manage and maintain the firms CyberArk solution Manage and lead CyberArk AAM integrations (including Conjur) Manage Privileged Session Management, Privileged Threat Analytics, Endpoint Privilege Manager and Business Secrets Management solutions Provide subject matter expertise across CyberArk scope to PAM engineering and support teams and technology stakeholders across the enterprise Provide cross functional and global technical leadership to help drive adoption and understanding of PAM across the enterprise. Assist with the management of PAM-related audit or other security findings. Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required: Extensive knowledge in CyberArk and PAM architecture, functionality and administration. Ability to manage multiple intricate projects with strict deadlines while maintaining best in class work. Ability to functionally serve as a primary point of contact across multiple teams within the organization and to lead program delivery requirements. Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Effective oral and written communication, analytical, judgment and collaboration skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong organization skills. Technical Skills: 5+ Years CyberArk experience 2+ Years Cloud Services Implementation (Azure) Strong CyberArk hands-on experience including advanced CyberArk modules like PSM, PSMP, and AIM/AAM/Conjur, EPM. Strong experience with CyberArk utilities and their usage PUU, PACLI and EVD. Experience in working with CPM plugins & custom PSM connectors. Familiarity with CyberArk configuration files, logs files, access control and user management. Experience in working with CyberArk support. Good knowledge of Microsoft AD (Active Directory) knowledge and experience. Strong Privileged Access Management solutions knowledge and experience. Good knowledge of Identity and Access Management technology solutions and processes. Basic understanding of the main network protocols (IPv4/IPv6/TCP/UDP/DNS/SMPT). A good knowledge of Azure environment for managing/troubleshooting CyberArk components on Azure Education and/or Experience: 5+ years Privileged Account Management Experience utilizing current methodologies Bachelors Degree or higher in Computer Science or related security field 5+ years experience working directly with CyberArk 12+ years total experience Certificates or Licenses: CyberArk PAM Certified Delivery Engineer (CDE-PAM) is required Cloud practitioner for Azure/AWS If you are interested in this job opportunity, please share your updated resume to take your candidature forward. Regards, Northern Trust Recruitment Team

Dear Candidates, We are looking for a of IAM resource with 5+ years of experience for one of our engagements. The resource must work from our Pune/Bangalore office and willing to work on shifts. Conjur Administration: Serve as the primary administrator for Conjur, overseeing deployment, configuration, and maintenance of the Conjur environment. Manage secrets within Conjur, ensuring their protection and proper access control according to organizational policies and requirements. Monitor system performance, conduct regular health checks, and ensure high availability and reliability of Conjur services. Troubleshoot and resolve complex issues related to Conjur infrastructure and performance. Implement and enforce best practices for secrets management, policy management, and integration with other systems. 2. CyberArk Privilege Cloud Administration: Act as a secondary administrator for CyberArk Privilege Cloud, contributing to the deployment, configuration, and maintenance of the solution. Assist in managing privileged accounts, credential rotation, session management, and audit trails as per organizational policies. Support monitoring and troubleshooting of CyberArk Privilege Cloud performance and issues, ensuring reliable and secure operations. 3. Data Protection Advisor (DPA) Administration: Administer the Data Protection Advisor tool, focusing on advanced data protection strategies and compliance requirements. Monitor and optimize backup and recovery operations, providing expert analysis of backup performance and storage utilization. Generate and distribute detailed reports and recommendations for improving data protection strategies and ensuring regulatory compliance. 4. Secure Configuration Assessment (SCA) Administration: Perform advanced secure configuration assessments using CyberArk SCA tools to identify and remediate vulnerabilities and misconfigurations. Develop, implement, and maintain security configuration baselines for various systems and applications. Conduct regular and ad-hoc reviews to ensure compliance with security configuration policies and standards. Provide comprehensive reports of secure configuration assessments and recommend corrective actions for identified issues. 5. Expert Support and Troubleshooting: Serve as the Level 3 support contact for Conjur, CyberArk Privilege Cloud, DPA, and SCA-related issues, resolving complex problems escalated from Level 1 and Level 2 support teams. Lead root cause analysis for recurring and critical issues, implementing long-term solutions to prevent reoccurrence. Document troubleshooting steps, solutions, and best practices for knowledge sharing and continuous improvement. Understanding of ITIL processes Good presentation and documentation skills Behavioral / team skills Excellent communication (written and verbal) and interpersonal skills Ready to work in Shifts (on 3 shift rotation pattern) Flexibility to adapt to a variety of engagement types, working hours and work environments and locations Proven ability to work creatively and analytically in a problem-solving environment Desire to learn and contribute Focused and self-motivated approach to work Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations. Interested candidates please share your updated resume on mugdha@jobpoint.co.in Thanks & Regards, Mugdha Apte