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0.0 years

0 - 0 Lacs

mumbai city

On-site

Job Title: Customer Support Executive Location: Andheri East Employment Type: Full-Time Experience: Fresher / Education Qualification: B.Com Final Male/Female both are required Work From - Office Job Description: We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate should be pursuing or have completed a B.Com degree and have a basic understanding of accounting principles. You will be responsible for assisting customers with their queries, providing product support, and ensuring customer satisfaction. Key Responsibilities: Handle customer inquiries via phone, email, or chat in a professional and timely manner Resolve basic product or service issues by clarifying customer concerns and providing solutions Maintain accurate records of interactions and update internal systems (CRM) Coordinate with internal teams for issue resolution when necessary Provide guidance to customers related to accounting software usage Document and escalate complex queries to senior team members Requirements: Completed B.Com final year Comfortable working on both laptop and desktop systems Basic knowledge of MS Office (Word, Excel, Outlook) Basic understanding of accounting concepts Excellent verbal and written communication skills in English Customer-focused mindset and a problem-solving attitude Preferred Skills: Knowledge of any accounting software (e.g., Tally, QuickBooks, or ERP systems) will be a plus Willingness to learn and grow in a dynamic environment Working Days: Monday to Saturday

Posted 3 hours ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

At Caresmith, we are a team of dedicated healthcare experts focused on establishing a network of superior personal health practices infused with cutting-edge technology. Our company is based in Mumbai, India, and we are deeply committed to enhancing the well-being of individuals by offering innovative solutions. As a Sr. Customer Care Executive at Caresmith India, located in Mumbai, you will be responsible for delivering outstanding customer support, ensuring high levels of customer satisfaction, addressing customer service inquiries, maintaining effective communication with customers, and providing support for sales activities. To excel in this role, you should possess a strong set of qualifications, including proficiency in customer support, customer satisfaction, and customer service skills. Additionally, excellent communication abilities, experience in handling customer inquiries and concerns, the capacity to work effectively within a team, strong problem-solving skills, keen attention to detail, and a background in customer-facing roles are essential. A Bachelor's degree in a relevant field is also required. If you are passionate about delivering exceptional customer service, contributing to the well-being of individuals, and working in a dynamic healthcare environment, we welcome you to consider joining our team at Caresmith.,

Posted 1 day ago

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7.0 - 12.0 years

5 - 15 Lacs

Gadchiroli

Work from Office

Mechanical Planning Engineer's Job Description Developing and maintaining project master schedules and project status for Management review. Preparing /Updating project control procedures and project planning packages for assigned projects. Establishing Work Breakdown structure (WBS) & detailed schedules using MS Project. Developing and maintaining Project Progress Measurement System in line with requirements. Establishing and monitoring project progress based on key milestones and performance indicators (KPIs). Analysing, evaluating and forecasting project progress against an established baseline schedule. Assessing and notifying the impacts of any changes and schedule slippages. Providing timely schedule impact reviews and integrated project schedule updates. Preparing graphs, diagrams, and other exhibits to illustrate project progress / cost status and forecast requirements for Project team. Ensuring projects are executed within the contractual duration and allowed budgets and identify/issue potential variations to management. Coordinating with team members to ensure all project activities are completed in a timely manner, identify and report any potential delays. Devising strategies to overcome schedule slippages through various meetings with the concerned and using industry related technical knowledge, innovating shortcuts or alternative ways acceptable to company, improvising with available resources, scheduling overtime to meet the deadline and the like. Preparing recovery schedules and time impact analysis. Integrating resources and costs into schedules for budgets, expenditure and resource analysis. Preparing & tracking invoices as per the invoicing procedures. Reviewing /approving Contractors / Vendors Project Control deliverables including project schedules, progress measurements system, reporting requirements etc. Preparing and issuing weekly/monthly reports as stipulated by management on agreed cut-off dates to assess the project progress, shortfalls, concerns etc. Coordinating and regulating various meetings such as project progress review meetings. Assisting the Head of Department in the management of the department workload.

Posted 1 month ago

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