6.0 - 10.0 years

0 Lacs

maharashtra

On-site

As the Regional Head of Zaggle Account Management, located in Mumbai, Bengaluru, New Delhi / Noida / Gurugram, you will report to the Business Head of ZAM. Your primary responsibility will be to build strategic relationships with key decision-makers in the accounts, including Middle and Senior management, and CXOs. You will drive revenue enhancement through effective account management, upselling, cross-selling, and retention of existing revenue. You will collaborate with the customers" cross-functional teams to ensure the achievement of business targets and meet customer expectations. Working with various horizontal functions like HR, Finance, Operations, Engineering/ Technology, and Product, as well as other business units, will be crucial to ensuring a seamless customer experience. Ensuring target achievement on various parameters like Contracts, Users, Revenues, Cost of Acquisition, Profitability, New Account identification, and Churn control for each assigned account will be part of your role. Drawing out the annual strategy, brainstorming new revenue growth strategies, and executing objective plans will be essential. Continuous improvement in key metrics like Net Promoter Score, customer retention ratios, and increasing share of profits by identifying opportunities and proposing new products or services to clients are key responsibilities. Active engagement in account planning activities, updating opportunity management and customer account plans regularly, and focusing on value-based selling will be critical. You should have a strategic mindset with experience in selling to large/enterprise institutions and a background in Business Development, Solution selling, and Concept selling. The ability to accurately forecast pipeline performance, exposure to Account-based Marketing, Competitor displacement, and nurturing sales techniques, as well as a data-driven and strong research-oriented approach, will be required. Qualifications for this role include 6+ years of experience in Solution/Consulting/SAAS and/or ERP/Financial Services based Sales/BD, preferably in large Enterprise Solutions. You should have experience in handling large and strategic accounts, building and managing high-performance teams, and a history of achieving or exceeding sales targets. A willingness to travel up to 40% of the time and demonstrated capability in Key Account planning and management are essential. A degree from a reputed Business school (MBA preferred) and experience in the Start-up ecosystem or growth-stage companies will be advantageous. Personal attributes such as being bold, ambitious, and a go-getter, having an analytical and number-driven mindset, ownership, excellent networking and relationship-building skills, commercial acumen, and a new age consultative selling approach are key competencies required for this role. You should also have a customer service orientation, value-based approach, and the ability to work in a high-energy, fast-paced environment while carving your path to success.,

Posted 2 days ago

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