Community Manager

Responsibilities:

Community Building & Engagement:

• Cultivate strong relationships with students and student clubs to drive organic UGC creation.
• Act as the first point of contact for student content creators, offering guidance and collaboration opportunities.
• Moderate social media platforms, engage with comments, and foster discussions that boost engagement.
• Create and manage student ambassador programs to encourage peer-led content.
• Plan and execute campus events, competitions, and activations to generate UGC.

Content Curation & Management:

• Coordinate UGC collection during events, workshops, and student-led initiatives.
• Organize and schedule student video shoots, interviews, and photo sessions.
• Facilitate behind-the-scenes and vlog-style content highlighting campus life.
• Build and manage a content calendar for UGC rollouts across Instagram, YouTube, and auxiliary pages.

Audience Growth & Relationship Building:

• Grow and engage NIATs student community by managing IG stories, reels, polls, and interactive content.
• Develop interactive series or Q&A sessions that encourage participation.
• Handle direct student queries, offer support for student content projects, and provide mentorship.
• Build deeper audience relationships through DMs, IG Lives, and comment interactions.

Performance & Reporting:

• Track engagement metrics, growth patterns, and UGC performance to optimize future content.
• Provide monthly reports to leadership highlighting student engagement and content outcomes.
• Maintain a database of active student creators and their content pipelines.

Qualifications:

• 2+ years of experience in

  community management, student engagement, or influencer coordination.

• Bachelors degree in

  Marketing, Communications, Event Management, or related field.

• Strong understanding of Instagram, YouTube, and emerging content platforms.
• Proven ability to foster relationships within a community (student communities preferred).
• Experience moderating communities across social platforms (Discord, Instagram, or LinkedIn).

• Basic design skills (Canva or Figma)

  for creating event posters, announcements, and social templates.
• Excellent interpersonal, written, and verbal communication skills.
• Event coordination or experience organizing student engagement activities is a plus.