Community Localization Strategist

As a Community Localization Strategist at Black Duck Software, Inc., your role is to lead the expansion and nurturing of the global community, with a focus on key markets such as China and Japan. You will be responsible for developing and executing a comprehensive localization strategy that goes beyond simple translation to create a community experience that resonates deeply with local audiences. Collaboration with stakeholders from marketing, product, and customer success teams is crucial to ensure inclusivity, engagement, and scalability across regions. **Key Responsibilities:** - **Develop and Own the Localization Strategy:** Create a roadmap for community localization in China and Japan, encompassing content, platform, and engagement strategies. - **Stakeholder Alignment:** Present and advocate for the localization strategy to internal stakeholders, gaining support and alignment across functions. - **Execution & Project Management:** Lead the end-to-end execution of localization initiatives, managing translation workflows, regional content calendars, and community engagement tactics. - **Community Growth & Engagement:** Cultivate vibrant and regionally relevant communities by collaborating with local influencers, moderators, and partners. - **Platform Optimization:** Work with product and engineering teams to ensure the community platform (Salesforce Experience Cloud) is optimized for localized experiences. - **Tooling & Process Improvement:** Evaluate and implement localization tools and workflows to streamline content adaptation and enhance community operations. - **Insights & Reporting:** Monitor KPIs and user feedback to continuously enhance the localized community experience. **Qualifications:** - 5+ years of experience in community management, localization strategy, or international marketing. - Demonstrated success in launching or scaling community initiatives in China and/or Japan. - Strong understanding of local cultural nuances, digital platforms, and user behavior in target regions. - Experience with Salesforce Experience Cloud or similar community platforms is advantageous. - Familiarity with localization tools (e.g., Smartling, Lokalise, Transifex) and best practices. - Excellent communication and stakeholder management skills. - Fluency in English; proficiency in Mandarin and/or Japanese is a strong advantage.,