Manager/AM - Product & Portfolio Management (Commercial & Retail Card) BOBCARD

3.0 - 7.0 years

14 - 18 Lacs

Mumbai, Goregaon

Work from Office

Role & responsibilities: Key highlights of the role are listed below (purely indicative and not limiting): 1. Customer Retention Strategy Development & Execution: Develop and execute comprehensive customer retention strategies to reduce attrition and increase customer lifetime value Design and implement targeted retention campaigns and programs based on customer segmentation and behaviour. Monitor and evaluate the effectiveness of retention initiatives, making adjustments as needed 2. Attrition Analysis & Reporting: Track and analyse key retention metrics, including attrition rates, customer churn, and customer lifetime value Generate regular reports and dashboards to monitor retention perfo...

Posted 5 months ago

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Quality Manager International Banking Process BPO Bangalore Creative Indians

9.0 - 14.0 years

8 - 15 Lacs

Bengaluru

Work from Office

Must be a Quality Manager in the current role from International BPO. International Banking/ Credit Cards Process exp is requited Handled a Team of Quality TL's QA's US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Posted 5 months ago

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Manager/AM - Product & Portfolio Management (Commercial & Retail Card) BOBCARD

3.0 - 7.0 years

14 - 18 Lacs

Goregaon, Mumbai (All Areas)

Work from Office

Role & responsibilities Key highlights of the role are listed below (purely indicative and not limiting): 1. Customer Retention Strategy Development & Execution: Develop and execute comprehensive customer retention strategies to reduce attrition and increase customer lifetime value Design and implement targeted retention campaigns and programs based on customer segmentation and behaviour Monitor and evaluate the effectiveness of retention initiatives, making adjustments as needed 2. Attrition Analysis & Reporting: Track and analyse key retention metrics, including attrition rates, customer churn, and customer lifetime value Generate regular reports and dashboards to monitor retention perform...

Posted 5 months ago

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Quality Manager US Banking Voice Process BPO Bangalore Creative Indians

9 - 14 years

8 - 15 Lacs

Bengaluru

Work from Office

Posted 5 months ago

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Quality Manager International Banking Process BPO Bangalore Creative Indians

10 - 20 years

10 - 17 Lacs

Bengaluru

Work from Office

Must be Quality Manager in current role from International BPO (International Banking Process Exp pref) Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Posted 5 months ago

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