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Collection Officer Field - Cochin

Collection Officer Field - Cochin

HDB Financial Services

4 - 6 years

2 - 3 Lacs

Kochi

Posted:2 months ago| Platform:

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Skills Required

Collections Debt Bucket Recovery Field Manager

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Managing and monitoring delinquent account collection for the assigned portfolio. Managing a team of Field Executives. Managing field visits on timely basis Appointing, managing & developing collection vendors to ensure collections from delinquent customers. Ensuring call center activities are supported by robust field management. Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions. Putting vendor management in proper shape to ensure smoother operations. Formulating various processes related to customer services in initial phase and their compliance. Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.

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HDB Financial Services

www.hdbfs.com

Financial Services

Mumbai

1001-5000 Employees

456 Jobs

Key People

Vinay Aurangabadkar

MD & CEO
K. Ramesh

Chief Financial Officer (CFO)

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Collection Officer Field - Cochin

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Collection Officer Field - Cochin

Experience & Salary

Skills Required

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Job Description

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