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Collection Executive / Officer

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

This job is provided by apna.co Primary Responsibilities:
  • Conduct field visits to meet customers and collect overdue payments.
  • Negotiate payment plans and settlements with customers to recover debts.
  • Identify and escalate potential risks and disputes to the management.
  • Maintain accurate records of customer interactions, payments, and agreements.
  • Meet or exceed monthly collection targets and performance metrics.

Customer Interaction

  • Build rapport with customers to understand their financial situation and provide suitable solutions.
  • Explain payment terms, fees, and consequences of non-payment to customers.
  • Handle customer complaints and resolve issues promptly.

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