Posted:1 month ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities: •Proactively contact customers via phone, email, or in-person visits to follow up on overdue payments. •Maintain accurate and up-to-date records of all collection activities and customer interactions. •Ensure timely recovery of pending payments through consistent follow-ups. •Handle incoming calls and resolve customer inquiries related to outstanding balances in a professional manner. •Collaborate with the finance and field teams to verify and update payment records. •Ensure all collection practices comply with company policies and legal regulations. •Prepare and submit monthly collection reports and performance updates.
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