Posted:1 week ago|
Platform:
On-site
Full Time
Key Responsibilities
· Contact customers through phone calls, WhatsApp, and remind them about overdue payments.
· Explain outstanding EMI, penalty and due dates clearly to customers.
· Convince customers to make payment within the committed timeline.
· Provide payment link to customers and follow up until payment confirmation.
· Maintain daily follow-up tracker and update customer responses on CRM / Excel sheet.
· Coordinate with team leader for escalated / dispute cases.
· Identify fraud or skip customers and mark the case accordingly.
· Help customers with settlement, waiver or loan closure process
Required Skills & Qualifications
· Minimum 12th Pass / Graduate preferred
· Good communication skills (Hindi / English / regional language)
· Prior experience in tele-collection
· Basic computer knowledge (Excel, M S word, CRM)
· Negotiation and convincing skills
· Ability to work under target pressure
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹40,000.00 per month
Education:
Experience:
Work Location: In person
Mahavira Finlease Limited
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