216 Co2 Welding Jobs - Page 6

FREE JOB !! FREE JOB !! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 27,000 2 yrs 30,000 3 yrs 32,000 4 yrs 34,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : HR Rupali Mam - 7741005871 HR Sapna Mam - 9226514195 HR Pooja Mam - 7972552908 HR Nikita Mam- 9226514190 HR Gayatri Mam - 7666320642 HR Riya Mam - 7709121966 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Office Address : Talentcorp Solutions Pvt Ltd, Shree Gajanan Commercial Complex, Chakan-Talegaon Road, Chakan, Pune, Maharashtra-410501 Note:- Shoes Are Compulsory For The Interview.

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 29,000 2 yrs 32,000 3 yrs 34,000 4 yrs 36,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Sapna Mam - 92265 62301 Hr Shabana Mam - 9226514204 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 29,000 2 yrs 32,000 3 yrs 34,000 4 yrs 36,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Sapna Mam - 92265 62301 Hr Shabana Mam - 9226514204 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 29,000 2 yrs 32,000 3 yrs 34,000 4 yrs 36,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Sapna Mam - 92265 62301 Hr Shabana Mam - 9226514204 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

Complete know how and knowledge of the welding work Key Responsibilities Lays out, positions, and secures parts and assemblies according to specifications, using straightedge, combination square, calipers, and ruler Tack-welds or welds components and assemblies, using electric, gas, arc, or other welding equipment Cuts workpiece, using powered saws, hand shears, or chipping knife Melts lead bar, wire, or scrap to add lead to joint or to extrude melted scrap into reusable form Installs or repairs equipment, such as lead pipes, valves, floors, and tank linings Observes tests on welded surfaces, such as hydrostatic, x-ray, and dimension tolerance to evaluate weld quality and conformance to specifications Inspects grooves, angles, or gap allowances, using micrometer, caliper, and precision measuring instruments Removes rough spots from workpiece, using portable grinder, hand file, or scraper Welds components in flat, vertical, or overhead positions Ignites torch and adjusts valves, amperage, or voltage to obtain desired flame or arc Analyzes engineering drawings and specifications to plan layout, assembly, and welding operations Develops templates and other work aids to hold and align parts Qualifications:Knowledge about Different types of welding

About The Role Job Role: Will Manage Commercial Bank LPU activity Will be responsible for File processing Will be managing a LPU team of Off Roll & On Roll employees Will be responsible for co-ordination with other support & control functions and business team Will be responsible to share the Daily MIS to HO/Internal customers Will be responsible for update PDD/Deferral closure by coordinating with marketing team. Will be responsible for release of payments to DMA/Referral agent by coordinating with marketing tea as the case may be. Job Requirements: Exposure to policy and process Exposure to Retail Assets and retail assets File processing Play a role of a team leader - Recruit, Train, Lead and Retail a team Personality Traits: Analytical skill Having good oral and written communication Excellent co-ordination skill Good Computer/technical knowledge.

SUMMARY Welder We are in need of experienced Welders who are proficient in MIG/MAG (131/135) and TIG (141) welding processes for both plate and pipe components. The ideal candidate should be capable of performing Butt Welds (BW) and Fillet Welds (FW) across various positions, including PA, PB, PC, PD, PE, PF, and H-L045. Key Responsibilities Perform welding on carbon steel and stainless steel materials (Material Groups 1.1, 1.2, 2.1, 8.1). Interpret welding symbols and technical drawings. Ensure compliance with welding specifications and quality standards. Operate welding equipment and tools with precision. Apply Non-Destructive Testing (NDT) knowledge (VT, PT, MT, UT, RT) to check weld integrity and quality. Maintain a clean and safe work environment according to safety standards. Required Skills & Qualifications Proven experience in MIG/MAG and TIG welding processes. Technical understanding of different welding joints and materials. Ability to interpret detailed technical drawings and welding symbols. Experience with NDT controls and inspection techniques. High attention to detail and commitment to quality. Requirements Requirements: Relevant certification in welding Minimum of 2 years of welding experience Ability to work in various positions and environments

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 27,000 2 yrs 30,000 3 yrs 32,000 4 yrs 34,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Sapna Mam - 92265 62301 Hr Shabana Mam - 9226514204 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

Co2 welder, arc welder

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 27,000 2 yrs 30,000 3 yrs 32,000 4 yrs 34,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Sapna Mam - 92265 62301 Hr Shabana Mam - 9226514204 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

Seeking an experienced Fabrication Supervisor with expertise in instructional/vessel fitting, Mig/Tig/Co2, and Argon welding. Responsible for leading shop floor operations, managing teams, and ensuring timely, high-quality production. Required Candidate profile Min. 6–7 years of experience in fabrication supervision, preferably in manufacturing/heavy engineering sectors. In-depth knowledge of welding techniques & fabrication methods (MIG, TIG, CO, Argon).

Proficiency in TIG, MIG, Arc Welding & Gas Cutting Ability to qualify for X-Ray welding standards Basic knowledge of piping & structural fitting Familiar with welding equipment & basic maintenance of welding machines Capability to read drawings Required Candidate profile Ability to perform welding in all positions Inspect welding joints & identify defects Exp. with measuring instruments SAL 30 -50 K PM GREATER NOIDA MANESHAR - GUGAON AHMEDABAD - GUJ CHENNAI & BHOPAL

Designation- Welder - MIG, TIG, ARC, 4G, 6G Qualification- Any Experience - 1 - 5 years Salary- 1500 AED to 2000 AED Employment Visa 15 days process Location - Dubai, Sharjah ,UAE. Contact HR SAN - 7200255975 South Indians only Required Candidate profile Nature of work - welder (MIG,TIG,ARC 4G,6G) Industry - Manufacturing Industry Resume,Original Passport, Passport Size Photo candidates send your resume whats app to 7200255975 Perks and benefits Free Accommodation & Transport/ Tamil & Malayalam

MIG (Metal Inert Gas) Welding, TIG (Tungsten Inert Gas) Welding (preferred for aluminum parts), Arc welding / SMAW (Shielded Metal Arc Welding)

SUMMARY Welder We are seeking a dedicated welder to contribute to the achievement of our company's objectives by maintaining machines that manufacture and repair metal structures, tools, and equipment. The ideal candidate will complete all welding and gas cutting tasks within specified timeframes while strictly adhering to safety procedures. In addition to welding responsibilities, the welder will be expected to perform fitting tasks assigned by the Maintenance Supervisor, maintain a clean and organized work area, and ensure compliance with safety regulations. Embracing the company's vision and actively working on waste reduction are also key aspects of this role. Key Responsibilities: Complete welding and gas cutting tasks within specified timeframes while adhering to safety procedures Perform fitting tasks assigned by the Maintenance Supervisor Maintain a clean and organized work area to hygiene standards Weld materials using correct techniques and specialized machinery Assess welded surfaces, structures, and components to identify errors Enforce strict safety regulations and monitor machinery usage and temperature Weld components in various positions and embrace the company's vision Actively work on waste reduction and comply with company policies and procedures Support and promote the highest standards of hygiene at our company's Group Salary Range: Rs 40,000 to Rs 55,000 Key Technical Skills & Knowledge: Knowledge of various welding techniques, including TIG, MIG, arc, and oxy-fuel welding Knowledge of manual and mechanical welding techniques Ability to carry out jobs independently Education/Qualification: Any degree/diploma Experience: A minimum of 5 years of experience as a welder Salary - 50 - 55k Requirements Requirements: Proven experience as a welder Knowledge of various welding techniques Ability to work independently Strong commitment to safety and hygiene standards Benefits 3 years Contract, if performance good renewed for another 3 years. In-case contract is renewed, then wages will be increased for a period of another 3 years. Will be given 1 Round Trip Air Fare (India-Fiji-India) free of cost every 3 years. Will get free accommodation in Fiji & free travel to work while fooding cost will be borne by the candidate which is approx. Rs 5,000 per month. Annual Leaves: Sick Leave will be 10 days, Annual Leave will be 10 days per year along with Gazetted Holidays listed by the Govt of Fiji.

Skill required: Sourcing - Sourcing Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.-Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors.-Requires adherence to the strategic direction set by senior management-Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach-Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making ability-Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments-Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program--Should have strong experience in the RFx management and spot buying, strong presentation and communication skills, track record in sourcing, analytical and presentation skills-Graduation, MBA (preferred)-5+ years of Sourcing & purchasing experience, out of which approximately 80% should be in Global Sourcing-Working experience with COUPA sourcing module What are we looking for oDemonstrate the ability to execute and negotiate both incumbent renewals and RFQsoExpertise in spot-purchasing or quick-buyingoHands-on experience working on COUPA Sourcing moduleoInteract with key customer and internal stakeholders and work closely with them to identifyoareas of improvementoOffer creative solutions to support the overall sourcing program and achieve desired resultsoTo ensure timely project deliverables with the defined quality standardsoWill be responsible for creating & presenting the deliverables to Client/Internal global teamoMembersoA track record of strong collaboration and ability to influence outcomesoStrong analytical skills and ability to translate data to create recommendations Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 27,000 2 yrs 30,000 3 yrs 32,000 4 yrs 34,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Asha Mam - 86248 17374 Hr Sapna Mam - 92265 62301 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

FREE JOB! FREE JOB! Company Name : BIG MNC Company Location : Shirval MIDC Position: ITI Welder / Assembly Fitter Experience: Heavy Fabrication & Boiler IBR Company Experience & Salary: 1 yr exp 27,000 2 yrs 30,000 3 yrs 32,000 4 yrs 34,000 Above 4 yrs Salary as per experience 8-Hour Shift Canteen Facility Contacts : Hr Sapna Mam - 92265 62301 Hr Asha Mam - 86248 17374 Document :- Resume Aadhar Card Pan Card Bank Details 4 Passport Size Photo All Education Certificates Note:- Shoes Are Compulsory For The Interview.

Urgent welder required for Ghaziabad Location. MIG/ARC welding on the structure. brazing on pipelines, end-fittings etc. cutting on brackets. Job type -Off Roll PH 9451802744 9415408154

SUMMARY Welder We are seeking a dedicated welder to contribute to our company's success by maintaining machinery that fabricates and repairs metal structures, tools, and equipment. The ideal candidate will be responsible for completing welding and gas cutting tasks within specified timeframes while strictly adhering to safety protocols. Additionally, the welder will be expected to undertake fitting tasks assigned by the Maintenance Supervisor, maintain a clean and organized work area, and ensure compliance with safety regulations. Embracing the company's vision and actively participating in waste reduction efforts are also crucial aspects of this role. Key Responsibilities: Perform welding and gas cutting tasks within specified timeframes while adhering to safety protocols Execute fitting tasks assigned by the Maintenance Supervisor Maintain a clean and organized work area to hygiene standards Utilize correct techniques and specialized machinery for welding materials Inspect welded surfaces, structures, and components to identify errors Enforce strict safety regulations and monitor machinery usage and temperature Weld components in various positions and embrace the company's vision Actively participate in waste reduction and comply with company policies and procedures Support and promote the highest standards of hygiene within our company's Group Requirements Requirements: Key Technical Skills & Knowledge: Proficiency in various welding techniques, including TIG, MIG, arc, and oxy-fuel welding Familiarity with manual and mechanical welding techniques Ability to work independently Education/Qualification: Trade certificate in welding from a recognized institute Experience: Minimum of 3 years of experience as a welder

Hello Candidate, We are looking for welding supervisor with work experience of Tig or Mig, Co2 Immediate joiner preferred, Walk in to below address if you have same experience Address :- J-531 Bhosari MIDC , Pune. Walkin Interview. salary range 20,000 to 27,000/- inhand. Job Description Handle materials and tools Position will assist in the training and orienting of new employees and team members Must be willing to accept and receive frequent supervision and assistance with regard to responsibilities of Jr. Welders Oversee day to day team needs and their work process and progress Read and interpret blueprints and/or drawings to determine the specific welding requirements, MIG and TIG weld steel, aluminum and stainless steel components based on the specifications of the blueprints and/or drawings for tube Weld and repair Scanner assemblies and sub-components using the GTAW Gas Tungsten Arc Welding (TIG) and GMAW - Gas Metal Arc Welding (MIG) or SS processes to meet customer and internal quality standards Assures parts comply to drawing specifications Clean weld splatter and metal finish parts as required Possess a good working knowledge of all welding procedures and applicable equipment Mail CV on hr@evolveitindia.com Job Type: Full-time Pay: 15,000.00 - 28,000.00 per month Preferred candidate profile

Roles and Responsibilities Perform arc welding, ARC welding, and CO2 welding operations to fabricate metal structures, equipment, and pipes according to design specifications. Conduct quality control checks on welds to ensure compliance with industry standards and company requirements. Collaborate with other team members to complete projects efficiently and effectively. Troubleshoot issues related to welding processes and equipment malfunctions. Maintain a clean and organized work environment by adhering to safety protocols. Desired Candidate Profile 2-7 years of experience in arc welding or CO2 welding. Strong knowledge of various welding techniques, including joint types, positions, and gas selection. Ability to read blueprints, diagrams, and technical drawings accurately.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Procurement(Transactional Accting Serv). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? _x000D_ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? _x000D_ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? _x000D_ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Moderation_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.