Cluster Manager/Area Manager

Job Description

Role & responsibilities Business Management: Lead operations and align with company goals to foster growth and profitability. Manpower Recruitment: Spearhead recruitment for new stores and existing locations. Marketing Activities: Plan and execute strategies to increase brand awareness and drive customer engagement. Store Audits: Conduct regular audits to ensure compliance and operational excellence. Leadership & Team Management: Lead and motivate cross-functional teams to meet targets and improve performance. Process Optimization & Cost Control: Implement cost-efficient measures to streamline operations. Inventory Management: Oversee stock replenishment and vendor collaboration. Customer Experience: Enhance customer satisfaction and retention through actionable insights. Compliance & Safety: Ensure health, safety, and regulatory compliance. Reporting & Analysis: Provide reports on KPIs and suggest improvements to operations. Preferred candidate profile Bachelor's degree in Business, Operations Management, or a related field (preferred). 5+ years of experience in retail operations, with at least 2 years in a managerial role. Expertise in optimizing operations, marketing, and business development. Proven leadership skills and experience managing teams. Proficiency in Microsoft Office and retail management software. Perks and benefits Leave Encashment Employees can encash unused leave as per company policy. Health Insurance – Comprehensive medical coverage for employees.