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Dr Lal PathLabs
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Cluster Manager (Home Collection) - Kolkata

Cluster Manager (Home Collection) - Kolkata

Dr Lal PathLabs

3 - 8 years

5 - 7 Lacs

kolkata

Posted:None| Platform:

Apply

Skills Required

team management sales and marketing btl activation operations management fleet management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities:

Identify prospective home collection local business channels, develop and implement effective sales strategies for the given territory: increase in customer database & sales growth
Ensure the team meets the operational metrics with the target KPIs to ensure daily service delivery.
Building capacity and managing the zone operations: Resulting in tapping leads and target achievement
Build & streamline the process for vendor engagement, hiring of operations team, Onboarding & training and Certification of the HC staff.
Manage the customer experience proactively and improve NPS for the zone
Work closely with respective stakeholder to drive the marketing related initiatives. Lay down the roadmap for BTL programs, Freelance scale-up.
Gather market intelligence, and provide service improvement suggestions to improve business performance.

Knowledge & Skills

Thorough knowledge and expertise in Fleet Management, Operations & sales handling
Detailed understanding & knowledge of new technology and digital platforms
Demonstrable experience in leading and managing teams, city operation
Good communication & interpersonal skills

Competencies

Strategic Thinking
Analytical Mindset
Collaborative & Influencing
Ability to work in Team

What are we looking for in you

Experience:
3-7 years' experience in a similar role
Qualification
: Preferred Masters Degree in Marketing/Graduate
Prior Experience/Background
: Prior experience with Healthcare, Ecommerce (D2C), Retail would be preferred

Interested candidates may share their CV @mehak.mahajan@lalpathlabs.com

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