Cloud Engineering Ops Lead (AWS + Application Support)

Job Title: Cloud Engineering Ops Lead (AWS + Application Support)

Location: Hyderabad (Onsite)

Experience Level: 10+ years

Notice period: Immediate Joiner (Who can join within a week)

We are seeking a Cloud Engineering Ops Lead responsible for ensuring the stability, observability, security, and cost-efficiency of our AWS environments and customer-facing applications. This role is critical in maintaining production operations that are reliable, predictable, and optimized for performance and resilience.

Key Responsibilities:

1. AWS Platform Operations

• Manage and maintain AWS core services including EC2, EKS, RDS, ALB/CloudFront, IAM/OIDC, VPC, Transit Gateways, and Security Groups.
• Ensure system hygiene, patching, and infrastructure health.
• Automate operational workflows using Terraform, Ansible, or Python.

2. Application Support

• Ensure production readiness through runbooks, pre-deployment validations, performance baselines, and rollback mechanisms.
• Support releases with deployment assistance, smoke testing, and incident troubleshooting.
• Drive continuous improvement in application stability and availability.

3. Observability & Monitoring

• Build and maintain dashboards, logs, metrics, traces, and synthetic monitoring.
• Ensure alert accuracyeliminate noise and ensure targeted notifications.
• Track SLOs, error budgets, and system performance.
• Lead incident response, RCA, and implement corrective actions.

4. Backup & Disaster Recovery

• Define and manage backup and restore operations with schedules, retention rules, replication, and validation.
• Conduct regular DR drills to ensure RPO/RTO targets are consistently met.
• Maintain up-to-date documentation on disaster recovery processes.

5. Cost Optimization

• Enforce cost governance through tagging, right-sizing, reservation planning, and lifecycle management (EBS, EIP, AMIs).
• Generate cost analysis reports with actionable recommendations to improve efficiency.

6. Team Leadership & Enablement

• Lead high-severity incident bridges (Sev-1/Sev-2) with clear communication.
• Mentor team members in operational excellence and preventive practices.
• Develop reusable runbooks and automation to eliminate repetitive tasks.
• Promote a culture of reliability, transparency, and proactive improvement.

Success Metrics:

• Visibility:

  Dashboards and alerts are reliable, actionable, and service-specific.

• Backup Health:

  100% backup success rate with monthly restore testing.

• Reliability:

  Reduced MTTR, increased deployment success rate, and runbook-driven resolutions.

• Change Management:

  Stable release cycles with tested rollback strategies.

• Cost Control:

  Optimized AWS expenditure with over 95% tagging compliance.

Required Skills & Experience:

• 10+ years in cloud and application operations with deep expertise in AWS.
• Proven leadership in managing production incidents and driving operational excellence.
• Strong knowledge of observability tools: CloudWatch, Prometheus, Grafana, Datadog, etc.
• Hands-on experience with Terraform, Ansible, and/or Python for automation (IaC).
• Expertise in backup strategies and disaster recovery practices with real-world restore testing.
• Solid understanding of AWS cloud networking including VPCs, routing, security groups, and transit gateways.
• Excellent communication, mentoring ability, and problem-solving mindset.