Clinic Coordinator

Job Title: Clinical Operations Coordinator

Location: Head Office (with travel to clinic branches as needed)

Salary: ₹15,000 to ₹17,000 per month (based on experience)

Job Type: Full-time

Job Summary:

We are looking for a committed and organized Clinical Operations Coordinator to support and supervise the functioning of our family clinic branches. The role requires coordinating with medical and non-medical staff, assisting in staff scheduling, ensuring compliance with operational protocols, and playing a key role in day-to-day execution. The ideal candidate will be responsible for bridging communication between clinics and the head office, supporting staff performance, and ensuring a patient-friendly environment.

Key Responsibilities:

1. Clinic Operations Management

• Monitor and support the daily functioning of assigned clinics .
• Follow up on opening/closing procedures, daily routines, and staff discipline.
• Ensure basic infrastructure is in working condition—lights, fans, AC, medical equipment, water supply, cleanliness, etc.
• Ensure emergency supplies and medical consumables are stocked and maintained.
• Assist in implementing standard operating procedures (SOPs) across clinics.

2. Staff Coordination

• Ensure staff are aware of their responsibilities, are reporting on time, and adhering to clinic policies.
• Identify gaps in staffing and report them to the operations team for timely recruitment or replacement.

3. Doctor Coordination

• Maintain a daily tracker of doctor attendance and availability across all branches.
• Communicate any changes in duty schedules promptly to doctors and staff.
• Ensure doctors have the necessary support for consultation—files, instruments, and assistant staff.
• Help coordinate doctor hiring by scheduling interviews, collecting documents, and assisting with onboarding.

4. Onboarding & Documentation

• Collect joining documents from new staff and ensure proper file maintenance.
• Conduct staff orientation on clinic policies, duty expectations, and operational procedures.
• Maintain updated staff lists, contact details, and leave trackers.

5. Quality & Patient Service Monitoring

• Gather patient feedback via incharge reports or direct communication.
• Ensure waiting area cleanliness, basic patient comfort (drinking water, fans/AC), and polite communication from staff.
• Monitor patient flow and address service delays or patient concerns when reported.

6. Reporting

• Submit daily or weekly updates on clinic performance, attendance, stock alerts, or any escalations.

Qualifications:

• Bachelor's degree in Healthcare Management.
• Minimum 1–2 years of relevant work experience in a clinic, hospital, or healthcare setting.
• Ability to multitask and manage teams across multiple locations.
• Good command of English and Malayalam (written and spoken).
• Proficient in basic computer skills (MS Office, Google Sheets, WhatsApp, etc.).
• Willingness to travel locally for clinic supervision or inspections.

Personal Qualities:

• Responsible and dependable
• Strong communication and leadership skills
• Team player with a problem-solving mindset
• Patient and service-focused

To Apply:

Send your updated CV and a short cover note to [mail :[email protected]/99061869888]

Subject: Application for Clinical Operations Coordinator

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month.

Schedule:

• Day shift
• Morning shift

Work Location: In person

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

• Day shift
• Evening shift
• Morning shift