Company: RxDx Healthcare Position: Executive – Business Development No. of Position: 1 Position Type: F ull Time (Work from Clinic) Travel: Local Location: Rajarajeshwari Nagar, Bengaluru About RxDX RxDx Healthcare is a Bengaluru-based NABH-NABL accredited multispeciality healthcare chain. Founded in 2007, our company is guided by the core principles of delivering the best health outcomes, at optimal cost, with utmost patient satisfaction. Two main hubs of RxDx are located at Whitefield and Malleswaram, with peripheral branches in Kadugodi and Siddapura. In 2023, we expanded with two new centres, one on the bustling Srjapur Road, Dommasandra Circle and another in the Diamond District, Domlur. In 2024, we expanded our presence in North Bengaluru by inauguring our newest flagship clinic in Jakkur. The same year, we set up our first apartment clinic, RxDx Alpine Eco. Including corporate tie- ups, RxDx now operates around 30 medical centres across Bangalore. Position Brief: Objective of the Position: Under the overall guidance of COO and in close coordination with the Business Development Team and Operations Team at the clinic, the Executive – Business Development will be responsible for revenue and visibility of the business unit. Key Areas of Responsibility · The candidate will be responsible for all sales and marketing functions (b2b; b2c and b2b2c) of the business unit in the assigned territory; · Organize hyperlocal marketing activities in the assigned territory; · Plan and implement promotional campaigns and analyse the impact of each campaign in order to improve the return on investment; · Create, nurture and build close associations with authorities/officials in the communities including those with whom the business unit already has a tie-up; · Create, nurture and strengthen the cooperation with institutions (sports arenas, sports federations, corporates and educational institutions); · Identify potential new business opportunities; · Support the Digital Marketing and Lead Generation team in generating and qualifying quality leads; · Providing support in developing proposals, presentations and other marketing collaterals; · Provide support for developing channel partners in the assigned territories; · Provide input for website content as and when requested; · Participate in industry conferences and seminars to grow the professional network; · Provide support in maintaining an all time active Sales Funnel while also systematically analyzing win & loss deals, expectations, customer satisfaction, customer loyalty, market, competition and trends; · Consolidate information about market trends, competitor’s sales practices and potential projects; · Develop communications that support the Leadership interactions with clients and prospects, including general and targeted communications, concept notes, proposals, presentations and reports, from drafts through to final line-editing and formatting of finalized material; · Maintain an up-to-date knowledge of company strategic objectives, product offerings, platform/system enhancements, and any industry, legislative, or regulatory changes that may impact the company portfolio of products and services; · Work closely with external agencies, if required, and assisting with new product launches; · Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives; · Remain the SPOC for all client interactions including any queries and grievances. Cooperate with the Clinic Administrator to resolve issues. Maintain good corporate relations and handle any escalations; · Analyzing potential strategic partner relationships for company marketing. Education & Experience: · MBA (with min 1 yr exp) or a combination of Graduation and Sales (min 3 years exp) · Flair for healthcare · Knowledge of managing the client acquisition cycle · Willingness to work and travel extensively in the assigned territory · Committed to improving the health status of population Key Competencies & Skills: · Strong communication skills, preferably in English and Kannada. Knowledge of Hindi and languages spoken in Southern India is a plus · Ability to maintain confidentiality; · Respect for all and ability to work with people and take the team along; · Excellent management and organizational skills; · Good Analytical & Problem solving ability; · Decision making abilities and taking responsibility for decisions; · Ability to take disciplined risks; · Ability to lead initiative and develop networks; · Strong ability to liaison; · Excellent documentation and reporting skills; · Financial acumen; · Ability to use MS office effectively; Exposure to CRM tools will be an asset · Interpersonal skills; · Team work orientation; · Ability to manage multiple competing priorities; Other essential skills: · Polite and respects colleagues; · Self-driven, result oriented with a positive outlook; · Should have a clear focus on high quality & sustainability; · Should be reliable, tolerant, resilient & determined; · Should have sufficient exposure to marketing functions · Approachable, good listener, easy to talk to; · Develops and encourages new and innovative solutions; · Honest, encourages openness and transparency. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Yearly bonus Language: English, Kannada (Preferred) Work Location: In person Application Deadline: 16/07/2025 Expected Start Date: 16/07/2025

Key Responsibilities:1. Patient Reception & Communication · Greet patients warmly in-person and over the phone, ensuring a positive first impression. · Answer incoming calls, respond to inquiries, and direct them to the relevant departments or personnel. · Always maintain patient confidentiality as per HIPAA/healthcare compliance standards. · Guide new patients on the registration process and facility layout. 2. Patient Registration & Information Management · Register patients in the system accurately, capturing all essential details. · Inform patients about consultation charges, packages, and available services. · Collect and update patient information regularly with appropriate consent for follow- ups and promotional initiatives. 3. Appointment Scheduling & Coordination · Coordinate with Call Centre team to schedule and confirm appointments across departments—consultation, diagnostics, health checks, and specialty clinics. · Coordinate with Call Centre team to optimize appointment calendar to reduce patient wait time and avoid scheduling conflicts. · Coordinate with consultants and diagnostics teams to ensure timely service delivery. · In coordination with Call Centre, proactively inform patients about delays, rescheduling, or follow-up requirements. · Maintain a daily appointment log and report on any schedule discrepancies or system issues. 4. Billing & Payment Processing · Handle billing transactions accurately—cash, card, UPI, or other digital payments. · Provide payment receipts and clarify billing queries as per defined protocols. · Ensure alignment of billed services with actual patient visits and treatments. · Reconcile daily collections with system reports and submit to the accounts team. 5. Front Office & Administrative Management · Maintain a clean, organized, and professional front desk environment. · Ensure availability of essential materials—brochures, consent forms, feedback forms, pens, sanitizer, etc. · Track and replenish front office consumables and stationary inventory. · Support internal documentation, including data entry, file organization, and report preparation, if needed. · Prepare and maintain front office SOP checklists for daily operations. 6. Patient Experience & Grievance Handling · Address patient concerns or service complaints with empathy and professionalism. · Escalate unresolved issues to the Supervisor or Clinic Manager as per the escalation matrix. · Gather patient feedback and route it to the concerned departments for quality improvement. · Foster a culture of service excellence and ensure every interaction reflects RxDx’s values. 7. Interdepartmental Coordination · Liaise with internal units such as pharmacy, diagnostics, specialty clinics, and administration for smooth patient flow. · Track service delivery timelines and update patients accordingly. · Coordinate with the housekeeping and security teams to ensure front office cleanliness and safety. 8. Compliance & Operational Standards · Follow all standard operating procedures (SOPs) and clinical protocols established by the organisation. · Support implementation of operational audits and quality initiatives at the front desk. · Participate in training sessions on soft skills, patient service, HIS systems, and emergency preparedness. Qualifications & Experience and Background: Education: · Bachelor’s degree with at least 1 year of relevant experience, OR · Higher secondary education (12th standard) with 3 years of relevant experience. Preferred Background: · Customer care or front desk roles, especially in healthcare settings. · Proficiency in hospital management software and basic computer applications. Key Competencies & Skills: · Strong communication skills, preferably in English and Kannada. Knowledge of Hindi and languages spoken in Southern India is a plus · Customer-centric attitude with attention to detail and problem-solving skills. · Ability to multitask and thrive under pressure. · Good Communication (in English; Knowledge of Kannada language will be preferred); · Ability to maintain confidentiality; · Respect for all and ability to work with people and take the team along; · Excellent management and organizational skills; · Good Analytical & Problem solving ability; · Decision making abilities and taking responsibility for decisions; · Ability to take disciplined risks; · Ability to lead initiative and develop networks; · Strong ability to liaison; · Excellent documentation and reporting skills; · Financial acumen; · Ability to use MS office effectively; · Interpersonal skills; · Teamwork orientation; · Ability to manage multiple competing priorities; Other essential skills: · Polite and respects colleagues; · Self-driven, result oriented with a positive outlook; · Should have a clear focus on high quality & sustainability; · Should be reliable, tolerant, resilient & determined; · Should have sufficient exposure to marketing functions · Approachable, good listener, easy to talk to; · Develops and encourages new and innovative solutions; · Honest, encourages openness and transparency. Additional Requirements for Multispecialty Clinics: · Familiarity with coordinating across multiple specialties and understanding the specific needs of a multispecialty healthcare environment. · Experience in managing high patient volumes and prioritizing tasks effectively. Job Type: Full-time Schedule: Day shift Morning shift Rotational shift Language: English (Preferred) English, Kannada (Preferred) Work Location: In person Expected Start Date: 16/07/2025

Company: RxDx Healthcare Position: Executive – Business Development No. of Position: 1 Position Type: F ull Time (Work from Clinic) Travel: Local Location: Rajarajeshwari Nagar, Bengaluru About RxDX RxDx Healthcare is a Bengaluru-based NABH-NABL accredited multispeciality healthcare chain. Founded in 2007, our company is guided by the core principles of delivering the best health outcomes, at optimal cost, with utmost patient satisfaction. Two main hubs of RxDx are located at Whitefield and Malleswaram, with peripheral branches in Kadugodi and Siddapura. In 2023, we expanded with two new centres, one on the bustling Srjapur Road, Dommasandra Circle and another in the Diamond District, Domlur. In 2024, we expanded our presence in North Bengaluru by inauguring our newest flagship clinic in Jakkur. The same year, we set up our first apartment clinic, RxDx Alpine Eco. Including corporate tie- ups, RxDx now operates around 30 medical centres across Bangalore. Position Brief: Objective of the Position: Under the overall guidance of COO and in close coordination with the Business Development Team and Operations Team at the clinic, the Executive – Business Development will be responsible for revenue and visibility of the business unit. Key Areas of Responsibility · The candidate will be responsible for all sales and marketing functions (b2b; b2c and b2b2c) of the business unit in the assigned territory; · Organize hyperlocal marketing activities in the assigned territory; · Plan and implement promotional campaigns and analyse the impact of each campaign in order to improve the return on investment; · Create, nurture and build close associations with authorities/officials in the communities including those with whom the business unit already has a tie-up; · Create, nurture and strengthen the cooperation with institutions (sports arenas, sports federations, corporates and educational institutions); · Identify potential new business opportunities; · Support the Digital Marketing and Lead Generation team in generating and qualifying quality leads; · Providing support in developing proposals, presentations and other marketing collaterals; · Provide support for developing channel partners in the assigned territories; · Provide input for website content as and when requested; · Participate in industry conferences and seminars to grow the professional network; · Provide support in maintaining an all time active Sales Funnel while also systematically analyzing win & loss deals, expectations, customer satisfaction, customer loyalty, market, competition and trends; · Consolidate information about market trends, competitor’s sales practices and potential projects; · Develop communications that support the Leadership interactions with clients and prospects, including general and targeted communications, concept notes, proposals, presentations and reports, from drafts through to final line-editing and formatting of finalized material; · Maintain an up-to-date knowledge of company strategic objectives, product offerings, platform/system enhancements, and any industry, legislative, or regulatory changes that may impact the company portfolio of products and services; · Work closely with external agencies, if required, and assisting with new product launches; · Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives; · Remain the SPOC for all client interactions including any queries and grievances. Cooperate with the Clinic Administrator to resolve issues. Maintain good corporate relations and handle any escalations; · Analyzing potential strategic partner relationships for company marketing. Education & Experience: · MBA (with min 1 yr exp) or a combination of Graduation and Sales (min 3 years exp) · Flair for healthcare · Knowledge of managing the client acquisition cycle · Willingness to work and travel extensively in the assigned territory · Committed to improving the health status of population Key Competencies & Skills: · Strong communication skills, preferably in English and Kannada. Knowledge of Hindi and languages spoken in Southern India is a plus · Ability to maintain confidentiality; · Respect for all and ability to work with people and take the team along; · Excellent management and organizational skills; · Good Analytical & Problem solving ability; · Decision making abilities and taking responsibility for decisions; · Ability to take disciplined risks; · Ability to lead initiative and develop networks; · Strong ability to liaison; · Excellent documentation and reporting skills; · Financial acumen; · Ability to use MS office effectively; Exposure to CRM tools will be an asset · Interpersonal skills; · Team work orientation; · Ability to manage multiple competing priorities; Other essential skills: · Polite and respects colleagues; · Self-driven, result oriented with a positive outlook; · Should have a clear focus on high quality & sustainability; · Should be reliable, tolerant, resilient & determined; · Should have sufficient exposure to marketing functions · Approachable, good listener, easy to talk to; · Develops and encourages new and innovative solutions; · Honest, encourages openness and transparency. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Yearly bonus Language: English, Kannada (Preferred) Work Location: In person Application Deadline: 16/07/2025 Expected Start Date: 16/07/2025