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Client Solutions Manager - eCommerce,

Client Solutions Manager - eCommerce,

Meta

4 - 8 years

25 - 30 Lacs

bengaluru

Posted:22 hours ago| Platform:

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Skills Required

client solutions teamwork e-commercecommunication problem-solving

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Client Solutions Manager (CSM) is a strategic and passionate solution-driver who puts our customers at the core of everything we do. TYou will have the opportunity to make a meaningful impact to build and manage key client relationships, be a platform and product expert, and become an expert in media planning, strategy, and measurement for large ecommerce clients in India. The CSM will partner with the client partner to develop industry-specific relationships, drive revenue by proposing and optimizing complex solutions working across cross-functional teams [product, business engineering, measurement team etc] and use data and analytics to build consultative solutions for our customers. Success in this position requires proven consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Client Solutions Manager - eCommerce, India Responsibilities

Build and manage relationships with key ecommerce clients and cross functional partners (product, business engineering, Measurement etc

Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities

Analyze sales data, create targeted sales strategies, and develop solutions to support strategic account plans to drive investment growth

Design experimentation initiatives, develop experiment tracking, analyze results, and present recommendations

Serve as external product consultant, educating clients and their partner agencies on product solutions and best practices

Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments

Collaborate across internal cross-functional teams to project manage complex workstreams

Travel as needed

Minimum Qualifications

Bachelors degree or equivalent practical experience

4+ years of experience in digital marketing, ecommerce, or client management roles

Proven understanding of both online and traditional media

Experience working with cross-functional teams and influencing C-suite executives

Proven track record of success in sharp, communication and presentation skills

Ability to thrive in a dynamic, fast-paced environment

Preferred Qualifications

Experience working with large ecommerce clients or platforms in India

Demonstrated experience of knowledge of Metas advertising solutions and measurement tools

Demonstrated ability to drive revenue growth and optimize complex opportunities

Experience in media planning, strategy, and campaign measurement

MBA degree

Experience analytical and consultative sales skills

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Client Solutions Manager - eCommerce,