Client Software Training and Support

Company Description

TraviYo is a one-stop solution for travel professionals offering technology, marketing, and mentorship to transform travel companies from offline to online.

Role Description

This is a full-time, on-site position based in Noida for a Client Software Training and Support Specialist at TraviYo. The role involves delivering software training to clients, providing technical support, resolving client issues, ensuring high levels of customer satisfaction, handling support tickets, and contributing to client retention efforts.

Qualifications

• Interpersonal Skills, Communication, and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Excellent problem-solving abilities and attention to detail
• Ability to work effectively in a team environment
• Experience in software training and customer support is a plus
• Bachelor's degree in Computer Science or related field

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