Client Services - GGB - PA Claims

Job Purpose

Claims process

Primary Responsibilities Claims

• Identifying and booking claims

  :
• Our team identifies valid claims as per the slip, books them in the system, and ensures all claim details are accurately documented.

• Generating closings

  :
• We generate closing statements to facilitate the settlement of claims.

Additional Responsibilities

• Holds technical expertise in

  policy types and wordings

• Understanding of

  best practices

  in business processes and

  quality assurance

• Commitment to maintaining

  confidentiality

  and handling sensitive information appropriately
• Willingness to continuously

  learn and develop

  new skills to enhance audit effectiveness

Skills and Competencies

• Technical proficiency and understanding of

  insurance service

• Excellent

  written and oral communication

  skills
• Strong

  interpersonal skills

• High degree of

  ownership and accountability

• In-depth

  insurance domain knowledge

Minimum Qualifications

Education

• Major

  : Any Graduate or Postgraduate with any specialization

• Degree

  : Bachelor's / Master's

Licenses/Certificates

• Insurance certification

  will be an additional advantage

Work Experience

• Minimum

  1+ year

  of experience in

  Quality Analysis

  within the

  insurance domain