Client Service- Lead

Company Description

Radical Concepts & Events LLP is dedicated to breaking traditional norms by creating innovative and impactful approaches to events and exhibitions. With a strong belief in limitless possibilities, the company focuses on crafting unique ideas that challenge perceptions and deliver transformative solutions. The team prioritises crafting meaningful concepts that align with the vision and goals of their clients. Radical operates under the principle that creativity and innovation can unlock endless opportunities. Based in Mumbai, the company is committed to redefining boundaries and creating extraordinary outcomes.

Job Location

Mumbai

Experience required

Min 3 yrs in team handling

Education

Any graduate

Salary/Remuneration

As per company standards

Desired Skills

Excellent time management skills.

Result driven team leading

Confidence and skillful negotiating skills

Willingness to travel as required.

Job Summary:-

Responsible for monitoring & supervising the team andensure that revenue is generated through repeat and new business in the field of BTL & Events

Essential Duties and Responsibilities:-

Core duties and responsibilities are as follows:

• Motivate the Client service team to derive positive sales result.
• Delegating tasks to the team members.
• Ensure timely delivery of deliverables and project requisites.
• Look for new business opportunity.
• To strategize & plan for handling the clients on regular basis.
• Responsible for new business development involving prospect development, understanding business and technology scenarios and needs, identifying opportunities, solution offerings and business cases to the client and involvement in the preparation of proposals.
• Conduct and assist in brainstorming, ideation, and design development of creatives for our clients.
• Coordinating with vendors and Vendors Pan India
• Coordinating with internal Field Team
• Making Recce reports / Estimates / Installation Reports
• Understanding of various Printing media will be added advantage
• Coordinating for artworks and approvals
• Understanding various artwork formats (Jpeg / Tiff / PSD / CDR)
• Work in tandem with Operationsteam and Design Team to ensure accuracy, timeliness, and quality with positive impact ton Clients
• Prepare and submit execution plan for new ideas and implement approved ones.