Client Service Analyst

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the clients full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist.

As an Analyst in KYC team, you will be working with a highly qualified team in Anti-money Laundering regulations and KYC knowledge. The team is responsible for execute the onboarding and recertification of clients in adherence to the Firms KYC Policy. We perform public domain research and risk analysis in the system based on the Product, Booking location and other risk components. We review the materiality of Sanctions, Adverse Media screening and escalate the same using firms procedures. You will work with internal stakeholders to provide the requirements on the KYC file during such process. The team is also responsible to provide support on dashboard, change request and quality management.

Job Responsibilities

• Possess excellent public domain research to complete the KYC at onboarding and refresh and provide alternate documentation within the policy/regulatory guidelines.


• Develop regulatory knowledge across different regions such as US, UK, Luxembourg, Singapore, Hong Kong, Australia and Japan.


• Review the materiality of Sanctions, Political exposed Person, Adverse Media screening and escalate the same using firms procedures and work with relevant stakeholder to review the risk.


• Partner with different teams such as front office, Compliance and senior management to review the risk and approve KYC profile within the SLA.


• Work with technology to enhance productivity and efficiencies


• Provide support on Metrics, dashboard, change request and quality management.

Required qualifications, capabilities and skills

• At least 2 years experience with financial product analysis, KYC, AML, Compliance


• Self-motivated with a strong work ethic


• Willingness to work in a team-oriented, collaborative environment.


• Exhibit high willingness to collaborate with all levels of the organization


• Excellent written and verbal communication skills (including in English)


• Ability to prioritize a variety of responsibilities and ad-hoc requests in a moderate to fast-paced environment; ability to learn and execute new tasks quickly and in real-time

Preferred qualifications, capabilities and skills

• Proficient in Microsoft applications such as a Microsoft Word, Excel, Outlook and PowerPoint.


• Advantage for candidate with tech skills such as Alteryx, Python and Tableau.