464 Client Satisfaction Jobs

Role : Relationship Manager Job Type: Fulltime Location : Work from Mohali - Office About Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. Were dedicated to giving you the very best of health and lifestyle from the comfort of your home or office. Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals About the role: We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ideal candidate will have: • Experience as a client relationship manager • Knowledge of customer relationship management (CRM) practices • Experience in sales or customer service is preferred • Problem-solving attitude • Excellent communication skills • Aptitude for fostering positive relationships • Teamwork and leadership skills • Customer-oriented mindset Specifically, this role will involve: • Serving customer by providing service information and resolving service problems • Attracting potential customers by answering service questions • Maintaining customer records by updating clients information • Resolving service problems by clarifying the customers complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution • Contributing to team effort by accomplishing related results as needed • Gaining solid knowledge of competitors Qualifications: • BSc/BA in Business Administration or similar field

Designation: Senior Executive - Customer Relationship Management Role & responsibilities Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession. Sending welcome emails to customers along with intimation of customer relationship manager email. Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan. Coordinating for Bank Loan NOC, Payment Follow ups, Sending Payment Receipts. Responsible in maintaining MIS and report to the line manager. Responsible for sending Demand Letter, Payment receipt, Allotment Letter. Attending customers with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Collection of payment dues, against demands generated with construction progress. Preferred candidate profile Educational Qualifications & Certifications: Bachelors degree in business administration, Marketing, or a related field. MBA is preferred. Core Competencies: Efficient organizational skills, strong leadership and team management skills, attention to detail, decision making skills, strong verbal communication, negotiation and interpersonal skills. Software Proficiency: Ms Office

Job Description The role of the Manager of CRM is to oversee all CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. The Manager of CRM is a key pillar in the business's income generation strategy and he serves to maximize consumer retention and the acquisition of new consumers, therefore, enabling the business to achieve its consumer base targets and ultimately its financial goals. Roles and Responsibilities Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Responsible for leading the Post Sales CRM Operations, payments and collections. Issuing Payment Receipts, demand letters and reminders accordingly. Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. To identify the discrepancies and keep them into the notification of the Management at the right time. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Experience in real estate industry. Skills and requirements Graduate with 3-4 years of experience in the same profile. Candidate must be presentable and good communication skills. Preferred only Real Estate Industry with the experience of residential/ commercial project. Solid written and verbal communication skills. Working knowledge of MS office and advance Excel. An ability to manage marketing projects end-to-end.

Jones Lang LaSalle (JLL) is seeking a Director, Engineering to lead and optimize all facility engineering activities across a property portfolio in the sub-region. This strategic role is responsible for driving operational excellence, ensuring resilience and maintainability of systems, fostering a strong safety culture, and achieving significant energy savings while maintaining high client satisfaction. What this job involves Strategic Leadership & Collaboration Participate and collaborate in design and review to ensure the resilience, maintainability, and smooth operation of systems and equipment. Develop and implement engineering strategies that align with client objectives and JLL's business goals. Collaborate with project teams in design and review of facilities systems. Collaborate with cross-functional teams to deliver integrated facilities management solutions. Actively participate in all central IFM / Engineering leadership / management meetings. Operational Excellence & Compliance Ensure the efficient and consistent operation of all Facility Engineering activities to meet contractual obligations. Establish and maintain engineering standards, protocols, and best practices across the region. Identify and implement innovative technologies and processes to enhance operational efficiency. Ensure compliance with regulatory requirements and industry standards. Drive continuous improvement initiatives and measure their effectiveness through KPIs. Safety, Risk & Sustainability Embed EHS (Environmental, Health, and Safety) as a way of doing business, aiming for Goal Zero. Be a respected leader in all matters of Engineering, Safety & Energy Saving on account. Enforce zero tolerance to unsafe work practices , managing high-risk engineering works under the permit-to-work system. Manage and reduce operational risk . Implement energy management programs and support sustainability projects to reduce utility costs and eliminate wastages. Client & Team Management Ensure a high level of client satisfaction , establishing and managing service delivery teams, and ensuring consistency in process, systems, and reporting. Achieve the Engineering savings glide path while maintaining performance. Provide technical guidance to site teams and develop professional development opportunities. Support account transition programs and ensure engineering best practices & policies are adhered to.

Customer Service profile Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Graduate can apply. Good Tying skills for Faster reply WHATSAPP CV to 7982739499

Maintain strong client relationships & customer satisfaction by addressing queries Follow up with leads & ensure timely communication to convert them into bookings Provide regular updates & reports to management Update client database & CRM entries

Sales Coordinator Job Opening Join Our Noida Team! India Office Full-time On-Site Job Description Role Purpose: The Sales Coordinator helps keep things running smoothly between the sales team and the creative studio. They write proposals, coordinate with internal teams, and make sure client needs are clearly understood and delivered on time. This role is about staying organized, following up, and making sure clients are satisfied with the work. Job Description: This role focuses on the operational side of sales drafting proposals, coordinating internally to ensure commitments are met, and managing client satisfaction (CSAT) for ongoing accounts. The Sales Coordinator will support both business development and client retention by making sure things move efficiently from pitch to delivery. Key Responsibilities: 1. Proposal Writing & Sales Documentation o Draft tailored proposals and decks that align client needs with studio capabilities. o Maintain a repository of reusable content, case studies, and rate cards. o Work with internal leads to scope timelines and deliverables pre-sale. 2. Client Satisfaction (CSAT) & Relationship Support o Regularly capture and report client satisfaction metrics. o Proactively follow up with existing clients to identify blockers or improvement areas. o Ensure fast, professional responses to client feedback or escalations. 3. Studio & Sales Coordination o Ensure internal teams are looped in on client deliverables, changes, and expectations. o Run internal kickoffs for new projects; manage handoffs from sales to execution. o Maintain shared timelines and communication logs. 4. Execution Follow-Through o Track status of ongoing tasks related to client accounts. o Send reminders, schedule review calls, and escalate as needed. Skills and Qualifications: Strong writing and documentation skills High organizational capacity and follow-up discipline Experience with US and UK clients Ability to balance client needs with internal processes Experience in a creative or marketing-forward environment is a bonus Ideal Candidate Profile: Someone with 2 4 years of experience in sales coordination, account support, or client operations. Capable of writing clearly, following through reliably, and making sure clients feel heard and supported. Thrives in a fast-paced, detail-heavy role that touches both business development and delivery. Educational Background and Professional Qualifications: MBA with sales/marketing specialization Experience with proposal writing and CRM workflows

Identify and convert new B2B opportunities Act as the primary point of contact for customer queries, ensuring high satisfaction Coordinate with sales, dispatch, and production teams for seamless service Annual bonus Leave encashment

Position: Client Relationship Manager Experience: 5+ Years Location: On-site, Kalbadevi, Mumbai - 400002 Monthly Salary: 55, 000 - 75, 000 (based on experience and fit) About the Role: We are looking for a dynamic and experienced Client Relationship Manager to join our team. This role is ideal for someone who is confident in handling client interactions, is proactive in addressing concerns, and has a strong focus on after-sales service and satisfaction. Key Responsibilities: Manage all client communications after orders are placed. Ensure timely follow-ups and smooth coordination until payment collection. Deliver excellent after-sales service to enhance client satisfaction. Collect honest client feedback and share with relevant teams. Handle client queries and provide quick, effective solutions. Act as the go-to person for escalations and ensure prompt resolution. Educate clients on products and services when needed. Build strong and lasting relationships through consistent support and communication. Skills & Qualities Were Looking For: 5+ years of experience in client servicing or relationship management. Excellent communication skills - both spoken and written. A polite, people-friendly personality. Strong follow-up habits and attention to detail. Proactive, problem-solving mindset. Sound understanding of product/service handling (training will be provided). Should be easily reachable during work hours. Think youre the right fitApply now and grow with a team that values client satisfaction and long-term relationships.

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Min. 12th About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Min. 12th About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have good communication skills. Should be fluent in Hindi. Should have minimum 1 year of experience. Freshers are not eligible. Job Details: Work From Office. Face to face. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 23000 CTC and 17000 Take Home Salary Contact HR Bhargavi: 7319331123 Work Location: Hebbal, Bangalore

Senior Executive Operations Candidate needs to handle Queries Requests & Complaints the goal is to achieve superior customer engagement & improvement in customer experience Voice process Salary Upto 26000 if interested call on Nidhi 8982430907

As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases and helping them use Tracxn products to address those use cases. You will interact with key stakeholders (Partners, CXOs, VPs) from venture funds and large corporates globally on a frequent basis over emails and calls. The role may also involve people management and leading a team of Customer Service Executives. Key Responsibilities Act as a single point of contact for B2B customers during the entire subscription lifecycle Develop a thorough understanding of the Tracxn platform, product offerings for guiding the clients Onboard new customers and convey the platforms functionalities relevant to their use case Drive platform adoption - features, periodic changes, query resolution Manage customer relationships and support all customer requirements Understand customer queries and provide the best possible resolution for the same Identify the real reasons for customer churn and help prevent it Train and manage/mentor a team of Customer Success Executives Timings 9 AM - 6 PM IST What we are looking for: Excellent written and verbal communication skills Strong phone and email etiquette to effectively address customer queries Demonstrate "Customer Empathy" - ability to identify and understand a customer's situation and motives Team handling experience is a plus, but not mandatory 2-6 years of work experience What can you expect at Tracxn? Meritocracy-driven, candid culture with no politics Like-minded intellectually curious colleagues Fast paced learning. Continuous mentorship to help achieve peak potential Founders: Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

10th, 12th Pass candidates can apply English, Hindi & Kannada Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

Coordinate with internal teams for order status and updates Maintain CRM system or Excel database for tracking communication Build and maintain strong relationships with clients

SUMMARY Job Role: Service Desk Management (French Language) Location: Gurgaon Experience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French Language Summary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application. The role requires exceptional communication skills and a commitment to maintaining the functionality of our top-tier systems. The successful candidate will be adept at accurately defining client issues and devising effective resolutions based on comprehensive product knowledge. Roles & Responsibilities: Independently perform and evolve into a Subject Matter Expert (SME). Actively participate and contribute to team discussions. Contribute to the resolution of work-related problems. Provide efficient Service Desk Voice Support. Effectively utilize French language skills. Ensure client satisfaction through prompt and effective communication. Troubleshoot technical issues and deliver timely resolutions. Document and escalate complex issues for further analysis. Professional & Technical Skills: Must - Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Requirements Requirements: Minimum of 2 years of experience in Service Desk Management 15 years full-time education

The Assistant Manager - Holiday Operations will oversee the daily operations of the Holiday team, ensuring seamless execution of holiday bookings, service delivery, and client satisfaction. The role involves working with a team, coordinating with suppliers and internal stakeholders, and implementing best practices to ensure a high standard of operational efficiency and agent support.

MKR Techsoft Pvt Ltd is a leading digital marketing and IT services company based in Amritsar, delivering result-driven digital solutions to global clients. We are growing our in-house team and seeking enthusiastic individuals who are passionate about sales, business growth, and digital marketing. Position Overview: We are hiring Business Development Executives and Team Leads who will be responsible for generating business opportunities for the company via online platforms and building strong client relationships. This is a sales role focused on increasing revenue by promoting our digital marketing, SEO, website development, and other tech services. Key Responsibilities Identify and connect with potential clients through online platforms such as Linkedln, Upwork, Freelancer, Fiverr, and others. Pitch and sell the companys digital marketing and development services. Handle client queries and provide customized solutions as per their needs. Work on proposals, quotations, and client communication. Follow up with leads and close deals to meet sales targets. Maintain CRM and sales records Coordinate with the project and operations team to ensure client satisfaction. Qualifications: Education: MBA B.Com, BCA, BSc IT, MCA, B.Tech (IT, CSE, ECE), M.Tech. Experience: Freshers are welcome. Prior experience in business development, IT sales, or digital marketing sales is a plus. Location: Candidates must be based in or around Amritsar. Skills Required: Strong communication and interpersonal skills. Basic understanding of digital marketing and IT services. Proficiency in English (spoken and written). Confidence in video calls and presentations. Knowledge of online bidding platforms is a bonus. Goal-oriented mindset with a desire to grow. Why Join Us? Great learning and career growth opportunities. Exposure to international projects and clients. Friendly work culture and supportive management. Competitive salary + incentives. Company: MKR TechSoft Pvt. Ltd. Location - Amritsar Experience: Freshers & Experienced (Preferred: MBA, B.Com, BCA, BSc IT, MCA, B.Tech IT/CSE/ECE, M.Tech)

Customer Service Representative for US Process Job Location: Gurgaon 5 Days Work from Office (Both side transport) Shift: Evening and Night Shift Work Experience 0-36 months Customer service through calls. Ensure timely and accurate service delivery Office cab/shuttle Health insurance Provident fund Annual bonus

Job Summary As a Consulting Analyst with a focus on Property & Casualty Insurance you will leverage your expertise to provide strategic insights and solutions to our clients. With a hybrid work model and no travel requirements you will collaborate with cross-functional teams to drive impactful results. Your role will involve analyzing data developing strategies and enhancing client satisfaction through innovative solutions. Responsibilities Analyze complex data sets to identify trends and insights that inform strategic decision-making for clients in the Property & Casualty Insurance sector. Develop and implement innovative solutions that address client challenges and enhance operational efficiency. Collaborate with cross-functional teams to ensure seamless integration of solutions and alignment with client objectives. Provide expert advice and recommendations to clients leveraging industry knowledge and best practices. Conduct thorough research and analysis to support the development of client strategies and initiatives. Prepare detailed reports and presentations that effectively communicate findings and recommendations to clients. Monitor and evaluate the effectiveness of implemented solutions making adjustments as necessary to achieve desired outcomes. Facilitate workshops and meetings with clients to gather requirements and provide updates on project progress. Utilize advanced analytical tools and techniques to drive data-driven decision-making and improve client outcomes. Ensure compliance with industry regulations and standards in all client engagements. Build and maintain strong relationships with clients acting as a trusted advisor and point of contact. Stay updated on industry trends and emerging technologies to continuously enhance service offerings. Contribute to the development of new business opportunities by identifying potential areas for growth and expansion. Qualifications Possess a minimum of 5 years of experience in consulting with a focus on Property & Casualty Insurance. Demonstrate strong analytical and problem-solving skills with the ability to interpret complex data sets. Exhibit excellent communication and presentation skills with the ability to convey complex information clearly. Show proficiency in using analytical tools and software relevant to the insurance industry. Display a strong understanding of industry regulations and compliance requirements. Have experience working in a hybrid work model with the ability to collaborate effectively both in-person and remotely. Demonstrate a proactive approach to identifying and addressing client needs and challenges.

Job Summary As a Consulting Analyst specializing in Life and Annuities Insurance you will leverage your 7 to 10 years of experience to provide strategic insights and solutions. Working in a hybrid model you will collaborate with cross-functional teams to enhance business processes and drive impactful outcomes. Your expertise will contribute to optimizing client operations and achieving organizational goals. Responsibilities Analyze complex business problems and develop innovative solutions to enhance client operations in the Life and Annuities Insurance domain. Collaborate with cross-functional teams to gather and interpret data ensuring alignment with business objectives. Provide strategic insights and recommendations to improve business processes and achieve desired outcomes. Develop and present detailed reports and presentations to stakeholders highlighting key findings and actionable strategies. Utilize advanced analytical tools and methodologies to support decision-making and drive efficiency. Monitor industry trends and emerging technologies to identify opportunities for innovation and improvement. Facilitate workshops and meetings to engage stakeholders and gather valuable input for project success. Ensure compliance with industry regulations and standards maintaining the highest level of quality and integrity. Support the implementation of new systems and processes providing guidance and training to team members. Evaluate project performance and outcomes identifying areas for improvement and implementing corrective actions. Foster a collaborative and inclusive work environment encouraging open communication and knowledge sharing. Contribute to the development of best practices and methodologies to enhance consulting services. Drive continuous improvement initiatives to optimize client satisfaction and business growth. Qualifications Possess a strong background in Life and Annuities Insurance with a deep understanding of industry-specific challenges and opportunities. Demonstrate proficiency in data analysis and interpretation utilizing advanced analytical tools and techniques. Exhibit excellent communication and presentation skills with the ability to convey complex information clearly and concisely. Show a proven track record of delivering successful consulting projects with a focus on achieving measurable results. Display strong problem-solving skills and the ability to think critically and strategically. Have experience working in a hybrid work model effectively managing time and priorities. Be adaptable and open to change with a willingness to learn and grow in a dynamic environment.

Roles and Responsibilities Manage client relationships to drive business growth through customer acquisition and retention. Develop and implement effective marketing strategies to increase brand awareness and attract new customers. Build strong relationships with clients by providing exceptional service, resolving issues promptly, and ensuring high levels of client satisfaction. Identify opportunities for upselling and cross-selling services to existing clients. Collaborate with internal teams to ensure seamless delivery of catering solutions.

Position : Client Relationship Manager (CRM) Location : Zaveri Bazaar, Kalbadevi, Mumbai Experience : 5+ Years Compensation : Up to 9 LPA Role Overview We are looking for a results-driven and personable Client Relationship Manager to foster long-term relationships with our clients, ensuring high levels of satisfaction and client loyalty. This role requires a seasoned professional skilled at managing key accounts, resolving client concerns swiftly, and identifying opportunities to add value and drive business growth through proactive engagement. Key Responsibilities Cultivate and strengthen relationships with high-value clients to build trust and loyalty Act as the primary liaison for all client-related communication and escalations Understand client objectives and proactively offer tailored solutions Track account performance and regularly assess client satisfaction metrics Coordinate with internal departments to ensure seamless execution and service delivery Identify and implement upsell or cross-sell opportunities to increase account revenue Desired Skills & Qualifications Minimum 5 years of experience in client relationship management, key account servicing, or similar roles Demonstrated ability to manage and grow strategic client accounts Exceptional communication and interpersonal skills Proficiency with CRM systems (such as Salesforce, Zoho, HubSpot) and data-driven decision-making Bachelor s degree in Business, Marketing, or a related discipline; an MBA would be an advantage Calm under pressure, empathetic in client interactions, and oriented toward solutions

Golden Opportunity to Work Directly with Deepak Bajaj and his young & dynamic team in a fast-growing company If you believe you are excellent at Sales, Customer Relationship and Communication and want to work with a young and dynamic organization that is working to inspire and empower people across the globe, here is your opportunity. Get best in the industry salary, own personal development, amazing career growth and chance to inspire and empower people across the globe through Deepak Bajajs Training, consulting, social media and digital marketing company. Key Responsibility – Handling queries on phone, closing sales & nurturing customer relationships. Job Description – Able to do target number of phone calls every day with enthusiasm Sales closing over the phone for our events and online courses Building excellent customer relationship Skills & Education Requirements – Graduation Excellent English & Hindi communication Min 2 years of relevant work experience Enthusiastic and passionate about sales with a drive to exceed targets. A team player who thrives in a collaborative environment. Highly organized with strong time management skills Familiar with social media platforms and online meeting platforms like zoom Special Benefits in this job - Best in the industry salary and bonus Young, dynamic and fastest growing organization in its industry. Friendly and supportive work environment Opportunity to motivate and inspire international audience in 150+ Countries Flexibility to experiment with new ideas and concepts Amazing everyday opportunities for your personal growth and development