Client Relationship Officer

Job Description

Role & responsibilities : We are looking for a dynamic and enthusiastic Outbound Tele caller with a pleasant personality and excellent communication skills. The ideal candidate will be responsible for engaging with potential customers over the phone to promote our products/services and generate leads or sales. Key Responsibilities: Make outbound calls to prospective customers from the provided database or leads. Introduce and explain products/services clearly and confidently. Maintain a positive and professional tone on every call. Follow up with customers for feedback, queries, or repeat communication. Maintain records of calls, leads, and customer information in the CRM system. Meet daily/weekly/monthly targets as assigned. Resolve customer queries effectively and escalate if required. Collaborate with the sales or support teams as needed. Preferred candidate profile : Excellent verbal communication skills in [English/Hindi/Regional Language as applicable]. Pleasant voice, confident tone, and convincing ability , excellent personality . Good interpersonal and customer handling skills. Active listening skills and patience in dealing with customer queries. Basic computer knowledge (MS Office, CRM tools, etc.). Ability to handle pressure and meet targets. Energetic, self-motivated, and results-drive Preferred Qualifications: Graduate in any stream. Prior experience in tele calling, telesales, or customer support is preferred but not mandatory . Freshers are also Welcome .